David Maneage | Page 6

Lake Chevrolet responded

Thank you so much for your wonderful review! We genuinely appreciate your kind words about the five-star service you receive every time you visit Lake Chevrolet. Our team is dedicated to ensuring customer satisfaction, and it's great to know that we’re hitting the mark. We look forward to seeing you again soon! Sincerely, The Team at Lake Chevrolet

Lake Chevrolet responded

Thank you so much for your kind words! We're thrilled to hear that you and your wife are pleased with your 2025 Equinox lease from Lake Chevrolet. It’s fantastic to know that Carly provided you with such great service and helped you understand all the features of your new car. We appreciate your feedback and look forward to welcoming you back to Lake Chevrolet in the future! Enjoy your Equinox! Sincerely, The Team at Lake Chevrolet

Lake Chevrolet responded

Thank you for your kind words about your experience at Lake Chevrolet! We’re glad to hear that you felt comfortable and appreciated our friendly atmosphere. It’s great to know you were satisfied with your vehicle purchase and trade-in. We look forward to assisting you again in the future! Sincerely, The Team at Lake Chevrolet

Lake Chevrolet responded

We truly appreciate your kind words about Lake Chevrolet and your positive feedback about working with John. We’re pleased to hear that you feel informed during your Tahoe's service. We look forward to seeing you again! Sincerely, The Team at Lake Chevrolet

Lake Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you found the perfect 2025 Trax Activ here at Lake Chevrolet. It's fantastic that both you and your mother had great experiences with Cecilia—she truly goes above and beyond for our customers. We appreciate your trust in us and look forward to seeing you again! Enjoy your new vehicle! Sincerely, The Team at Lake Chevrolet

Lake Chevrolet responded

Thank you for taking the time to share your experience with us. I sincerely apologize for the multiple issues you encountered during your visit. We strive to provide a smooth and positive experience for all of our customers, and it's clear we fell short in several areas this time. I'm sorry to hear about the confusion regarding the key fob and the incomplete services, such as the oil change and the unaddressed paint on the passenger side door jam. The oversight with the license plate bracket and the lack of readiness for your appointment are also concerning. These are not the standards we aim to uphold, and I understand how frustrating this must have been, especially given your situation. I want to assure you that your feedback is taken very seriously, and we are committed to addressing these issues to improve our service. I'm glad to hear that Carly was able to assist and make your experience a little better, and I will ensure she is recognized for her efforts. Regarding the $10 check for the overpayment, I will personally look into this matter to ensure it is resolved promptly. Thank you for being a loyal GM customer for over 60 years. We value your business and hope to have the opportunity to regain your trust.

Lake Chevrolet responded

Thanks Patty! Appreciate the kind words!

Lake Chevrolet responded

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience at Lake Chevrolet and that Craig provided you with excellent service. We're committed to getting your vehicles fixed right the first time. We appreciate your support and look forward to seeing you again soon! Sincerely, The Team at Lake Chevrolet

Lake Chevrolet responded

Thank you for choosing Lake Chevrolet! We are thrilled to hear about your positive experience with Wille and how he helped you find an amazing deal on a 2024 Blazer EV. Enjoy your new ride and thank you for making us your new Chevrolet dealer. We look forward to serving you in the future! Sincerely, The Team at Lake Chevrolet

Lake Chevrolet responded

Thank you for choosing Lake Chevrolet again for your car purchase! We appreciate your loyalty and the positive feedback. Looking forward to assisting you with your next purchase. Sincerely, The Team at Lake Chevrolet