David Nathan
David Nathan at Gary Rome Kia

David Nathan | Page 9

General Manager

Gary Rome Kia

809 Enfield Street
Enfield, CT 06082

Contact Me
4.6
156 Reviews
4.6

156 Reviews

Write a Review

156 Reviews of David Nathan

October 30, 2023

Dealership Rating
Employee Rating

johnn bruso did a great job he a big aset to your business thanks to all More

by RAY.COBB45
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shaun Stevens , john bruso

Oct 30, 2023

Gary Rome Kia responded

Thank you so much for your kind words, Ray, and for taking the time to leave us this wonderful feedback!

October 26, 2023

Dealership Rating
Employee Rating

Tells me over the summer my AC will be covered. Bring car in this week “oh sorry it’s not covered and it’s 1,000 after waiting weeks.! 15k on my car and 1,000 AC Bill! I will NEVER buy another KIA More

by JILL.C.BAIROS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ivy service Director

Oct 27, 2023

Gary Rome Kia responded

Hi there, Jill. We are very sorry to hear about your recent experience. Our goal is to provide truly exceptional service to all of our customers and make sure they have the best experience possible. My supervisor, Denise Carr would like to speak with you further about this issue. Please give us a call (find the contact information below) at your earliest convenience, or provide us with your contact information and the best time to contact you. We look forward to speaking with you soon so we can resolve this matter. Denise Carr DCarr@GaryRomeAutoGroup.com 413.420.8291 Respectfully, Brianna Zemrock Marketing Administrator

October 10, 2023

Dealership Rating
Employee Rating

They were extremely professional & did a great job in delivering & explaining how everything works! Salesman was great! More

by ORANAP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shaun Stevens , Dangelo Sanchez

Oct 11, 2023

Gary Rome Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

October 06, 2023

Dealership Rating
Employee Rating

I thought that every thing was very good. However, there is always room for improvement. More

by TRESCILLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shaun Stevens , Dangelo Sanchez

Oct 09, 2023

Gary Rome Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gary Rome Kia.

October 05, 2023

Dealership Rating
Employee Rating

Great customer service ! My whole family has Kia’s from here and we are so happy with our experience and sales reps. More

by STACEYSULESKI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Martin, Shaun Stevens

Oct 06, 2023

Gary Rome Kia responded

Thank you, Stacey, for sharing your thoughts about your experience with Gary Rome Kia. We appreciate your business and hope to see you again soon!

September 29, 2023

Dealership Rating
Employee Rating

Before I purchased a used vehicle from this dealership I was promised certain specific repairs would be made. Less then two weeks after purchasing the car the issue reappeared (they did what they promised t More

by Al
Sales Price Transparency
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Justin Martin, Steve Liptak

Oct 04, 2023

Gary Rome Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Oct 04, 2023

Al responded

The time to address my issue was when I was having it. No one in upper management had the decency to contact me after my car was vandalized. When the service department called, they said someone would call me back and it never happened. I ended up calling my salesman, who tried to help me through out the issue. Management hid until I spoke with a woman who works out of the Hyundai store. She got the used car manager to contact me, but the GM never and I repeat never contacted me. I was told by two people that he was the one making the decisions on the repairs and once again never did he call me. All further inquiries through the woman at Hyundai were handled with "talk to management at Kia" in other words, I was not getting my car fixed the way they promised. If I had known they were using "repaired damaged wheels" on my car (which I found out 5 weeks after it was vandalized) I would have had my insurance company handle the issue. It was unfair and if I had a recourse through the legal system, I would have used it. You need to read reviews on your dealership, they cheap out on a lot of things on used cars they sell. If you want to handle this, compensate me for being without my car for 7 weeks. The last three weeks they gave what amounted to a tuna can on a roller skate to drive, compared to what I purchased. My only mistake was to buy a car from this dealership and I will continue to tell everyone what they did to me. It was my car and it should have been repaired to my liking not by using used wheels to save money on their lack of security for my vehicle. I will repeat once again, I did nothing wrong, even though they treated me that way

September 27, 2023

Dealership Rating
Employee Rating

Excellent customer service fast and efficient. Friendly knowledgeable service writers. I would use Gary Rome Kia again. More

by ECYRAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dangelo Sanchez

Sep 28, 2023

Gary Rome Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 23, 2023

Dealership Rating
Employee Rating

Had recall for software update fine. But had flat tire same wanted chatge initially 270 for and said tire was not repairable but tire holding up well with plug. Sad to say Felt like they More

by JRIVERASALINAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: John from sales excellent 5 stars kia enfield

Sep 28, 2023

Gary Rome Kia responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

September 08, 2023

Dealership Rating
Employee Rating

I will NEVER come back as a customer again. We've purchased 3 vehicles with your dealership in the past couple of years and will be letting EVERYONE I know what horrible, horrible service we More

by LANDRY99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 13, 2023

Gary Rome Kia responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

September 08, 2023

Dealership Rating
Employee Rating

Excellent customer care and customer service. Very clean dealership. D'angelo was a very knowledgeable and helpful salesman. I will definitely use them again. More

by ECYRAN
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Liptak, Shaun Stevens , Dangelo Sanchez

Sep 10, 2023

Gary Rome Kia responded

It's great to hear that Dangelo was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gary Rome Kia!

...
9
...

Dealership Inventory (155 Vehicles)

used 2025 Kia K4 car, priced at $22,196
2025 Kia K4
used
Deep Sea Blue exterior
Automatic
Front-wheel Drive
new 2026 Kia Sorento Hybrid car, priced at $48,088
2026 Kia Sorento Hybrid
new
Mineral Blue exterior
Automatic
All-wheel Drive
new 2026 Kia Sportage Plug-In Hybrid car, priced at $49,366
2026 Kia Sportage Plug-In Hybrid
new
Wolf Gray exterior
Automatic
All-wheel Drive
used 2024 Hyundai TUCSON Hybrid car, priced at $26,783
2024 Hyundai TUCSON Hybrid
used
Black Pearl exterior
Automatic
All-wheel Drive
used 2014 Honda Civic car
2014 Honda Civic
used
Gray exterior
Automatic
Front-wheel Drive
new 2026 Kia K4 car, priced at $32,341
2026 Kia K4
new
Aurora Black Pearl exterior
Automatic
Front-wheel Drive