David Nathan
David Nathan at Gary Rome Kia

David Nathan | Page 10

General Manager

Gary Rome Kia

809 Enfield Street
Enfield, CT 06082

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4.6
156 Reviews
4.6

156 Reviews

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156 Reviews of David Nathan

August 20, 2023

Dealership Rating
Employee Rating

I had a great experience at Gary Rome Kia. The sales and service team are exceptional. More

by CYNSHINE71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Boglisch, Shaun Stevens

Aug 21, 2023

Gary Rome Kia responded

Here at Gary Rome Kia, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

August 18, 2023

Dealership Rating
Employee Rating

The service department has always been excellent. I’ve been driving a Kia for 7 years now, sales service department have been exceptional, absolutely fantastic customer service More

by SUSANMOBILE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Martin , Dangelo Sanchez

Aug 21, 2023

Gary Rome Kia responded

Susan, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 17, 2023

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Employee Rating

Awful place. Don’t ever bring your car there for service!! Had things stolen from my car while In the back lot, had to wait 13 weeks for repair, no communication More

by KIRSTEN03
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 24, 2023

Gary Rome Kia responded

Kirsten, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

July 30, 2023

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Employee Rating

Great experience throughout from Brian in Sales to Sean in Finance. Smooth and fast but yet taking all the time needed to answer questions. Friendly bunch too. Why go elsewhere? More

by loden21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Boglisch, Shaun Stevens

Jul 31, 2023

Gary Rome Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Brian and Sean delivered such a great experience!

July 26, 2023

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Employee Rating

Fantastic people. Super friendly service, very knowledgeable staff who can answer any question that you ask. More

by NATESULLIVAN30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Boglisch

Jul 26, 2023

Gary Rome Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Nate, and look forward to your next visit.

July 07, 2023

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Employee Rating

The process was simple and easy and Shaun was super helpful in getting me my best rate and the best monthly payment for my budget. More

by D-LAVELLI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 10, 2023

Gary Rome Kia responded

Thank you so much for choosing Gary Rome Kia! Congrats on your new purchase, and let us know if we can be of any more assistance!

June 02, 2023

Dealership Rating
Employee Rating

Great place! Justin is always easy to deal with and professional.Service is top notch. Third car we have purchased from him he’s our go to guy! He won’t disappoin More

by FLATTOP444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Martin

Jun 02, 2023

Gary Rome Kia responded

Thank you very much for the compliment, we really appreciate it! We are happy to hear that you had a wonderful experience with Justin. Thank you for your business with Gary Rome Kia!

May 02, 2023

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Employee Rating

The guys where excellent couldn't expect more then what was received I have 2 cars now from them More

by JASONWARD06078
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 02, 2023

Gary Rome Kia responded

Jason, thank you very much for the compliment! We pride ourselves on excellent customer service and we are very happy to hear you experienced that. Thank you for being a part of the Gary Rome Kia Family!

April 28, 2023

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Employee Rating

They say the car came with a 36mile 3 yr warranty as if they were paying for it. Even averaged it in my monthly payments without me noticing it. Nope, found out they don’t after I signed the paperwork… whi More

by SCJON202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brian Boglisch

Apr 29, 2023

Gary Rome Kia responded

I am so sorry to hear that you are unhappy. I would love to discuss what happened and have an opportunity to either explain the confusion or apologize if we did something wrong. We have an amazing customer satisfaction index and we pride ourselves on doing "the right thing".. I would ask that you please call me at your earliest convenience and we can review what didn't make your experience perfect. David Nathan 860.253.4753

Apr 29, 2023

SCJON202 responded

If you would really want to reach out and try to make things right or explain what happened all you have to do is look up who bought the 2020 Nissan Rogue on 4/8/23. My name number email are all there. SR

April 21, 2023

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Employee Rating

Every time we go there we are always greeted nicely. Dealership is very well kept. Never walked out of there disappointed. Will continue to go there as long as they are open. We have leased 5 cars in to More

by MFSBB2ND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 21, 2023

Gary Rome Kia responded

Thank you very much for the compliment! We are happy to hear that you've always had a great experience and we appreciate your business with us at Gary Rome Kia

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