David Neuberth | Page 2

Great service. Easy paperwork. Zero stress. No pressure test drive. Probably the cleanest dealer I have ever been to. Shout out to Kate and Dave Plus Alex. Easy paperwork. Zero stress. No pressure test drive. Probably the cleanest dealer I have ever been to. Shout out to Kate and Dave Plus Alex. More

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Nicholas was great to work with and made the whole process easy! Highly recommend them. process easy! Highly recommend them. More

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Purchase a work van been having problem after problem and management tells me it’s not under warranty if I Constantly been calling about the truck something ain’t right with I don’t recommend anyone getting management tells me it’s not under warranty if I Constantly been calling about the truck something ain’t right with I don’t recommend anyone getting a vehicle from here scammers More

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This was the second purchase in a month. Everything went great, again. I worked with Jason and David Neuberth this time and as expected they were great. They answered all questions and proce Everything went great, again. I worked with Jason and David Neuberth this time and as expected they were great. They answered all questions and processed the paper work very quickly. All of the staff I have dealt with show that the owners and management put honesty and customer service first. A special thank you to Rafis and Sanjar there work outside gettin everything set up for me to checkout took a lot of time from their busy day. Is greatly appreciated. More

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Nicholas spent all the time in the world showing us every vehicle we asked about. He ran down information we needed to make a decision and went above and beyond taking care of us. You hear the commercials vehicle we asked about. He ran down information we needed to make a decision and went above and beyond taking care of us. You hear the commercials telling about the horrors of buying at a dealership but dealing with Nicholas and Trustauto made them all just folk tales to scare the kids. Nicholas and the whole team great job. More

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We recently had an accident with our work truck and needed to get a new truck ASAP. Trust Auto had a great selection and we were able to find a suitable truck easily. We drove from NJ to buy this and c needed to get a new truck ASAP. Trust Auto had a great selection and we were able to find a suitable truck easily. We drove from NJ to buy this and couldn't be happier with the service from Jason Moczulski, our salesman. David Neuberth helped us out tremendously when an issue arose with our bank and helped us find a solution so we could leave with our truck that day. I've already recommended Trust Auto to one person, and I will recommend Trust Auto to any family or friends that are in need of a new car/truck. Thanks for everything! More

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you looking for a great deal, hassle free and strait forward, Trust Auto is the place to go. Jason Moczulski (Sales Soecialist) and David Neuberth (Manager) very responsive and professional, they made forward, Trust Auto is the place to go. Jason Moczulski (Sales Soecialist) and David Neuberth (Manager) very responsive and professional, they made the whole process a pleasant experiment. Thanks so much! Love my new ride!!! More

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***AVOID THIS PLACE!! TRASH VEHICLES***. Any good review you see is due to them soliciting for it IN dealership while they prepare your car. I didn't go back far enough in the reviews to avoid this place. you see is due to them soliciting for it IN dealership while they prepare your car. I didn't go back far enough in the reviews to avoid this place. 2018 RAM Dually purchased August 21st. Had to replace the alternator 2 wks later. There's been an ongoing problem with this truck but I dare not ask them for assistance. I drove 2 hrs to get this truck. And their lead mechanic and again Myron was ZERO help in resolving this issue (see pics). I paid for an extended warranty that I have all rights to cancel within 30 days and did just that...but not that simple. They started to ignore emails and avoided phone calls. I worked with David originally through phone, text and email. Then worked with Jason and Myron in the dealership. However, when it came to getting my refund, I am now in communication with Nick who had nothing to do with the deal but I guess is the "big brother" that is going to handle it. After several calls and emails, it was finally canceled 2 weeks later without any communication and then THEY REFUSED to refund me my money with proof of payment via debit card receipt. I'm also still waiting for my registration. Let's see if they actually get that done. They are SHADDY. You will get the customer service you expect before you sign the papers and they get their money. Anything after that, TRASH! I'm attaching proof that can't be refuted. SHADDY SHADDY! THIS PLACE WILL MAKE YOU ALWAYS BUY NEW. More

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Working with Jason Moczulski was awesome! I’m out of state and he made sure everything was smooth sailing from the very detailed virtual test drive, sending all details and specs on the car, and attenti state and he made sure everything was smooth sailing from the very detailed virtual test drive, sending all details and specs on the car, and attention to detail. He made me feel totally comfortable since I was purchasing site unseen (BMW X5 diesel). He contacted me every step of the way and sent photos when the auto shipping company came to pick up my car to deliver to me in GA with all paperwork. Trust Auto is awesome and I’d recommend working with Jason every time! Renée More

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AVOID AVOID AVOID!!!This used car lot, Trust Auto, sold AVOID AVOID AVOID!!! This used car lot, Trust Auto, sold me a car that broke down and over heated 3 days after I drove it off their lot. The water pu AVOID AVOID AVOID!!! This used car lot, Trust Auto, sold me a car that broke down and over heated 3 days after I drove it off their lot. The water pump failed causing the car to overheat and the coolant expansion tank to crack. Warning code notes indicate that they should have been aware of the problem before they sold it to me. They refused to allow the mechanic that the car was at to fix it and insisted that their own, non-certified mechanic perform the repairs. They knowingly performed a shotty repair on the car after they got it back, too. Only the water pump and not the cracked coolant expansion tank, hoses, or thermostat was repaired. They claimed that those parts were fine and that I was trying to get them to perform unnecessary repairs on their dime (even though I wasn’t). A mere 2 weeks later all the coolant was spilling out of the car and had to be towed to the nearest BMW mechanic to replace the cracked expansion tank. Now they are refusing to pay me back for these additional repairs and the owner has not returned my call in a week. I filed a complaint with the BBB. They are not an accredited business with the BBB. I had no recourse under Maryland's Lemon Law since it was a used car but I have hired an attorney to represent me in hopes of recovering the money for the repairs that have already been done and anything else that should arise from their mechanic's poor repair. In short, these guys are the reason why people should avoid used car lots. I should have known better and stayed away! More

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