David Riemer | Page 21

The service advisor did an awesome job. He got me in another much faster than I thought he would. He told me that I didn’t have to come back for 5000 miles on my oil change when the sales r He got me in another much faster than I thought he would. He told me that I didn’t have to come back for 5000 miles on my oil change when the sales rep told me it was around 3600. I change my oil early so that’s no big deal but he was looking out for me. Thank you for your service. More

by DLCHOMEMAINT59 Verified Customer Verified Customer

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Ryan was extremely helpful in checking us in, and then informing me of needed repairs. He made it very simple to authorize the repairs and had my care back to me as quickly as possible. I purchased this informing me of needed repairs. He made it very simple to authorize the repairs and had my care back to me as quickly as possible. I purchased this vehicle from Suntrup and will continue to take it there for repairs. More

by YOUNG_TAMMY Verified Customer Verified Customer

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Very good service visit. David was very helpful in helping me find a part for my truck. David was very helpful in helping me find a part for my truck. More

by J.MEYER2444 Verified Customer Verified Customer

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Pleased with the service I received. Prompt and thorough . Customer service was very friendly and informative Prompt and thorough . Customer service was very friendly and informative More

by cat6kiddos Verified Customer Verified Customer

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I was in and out the staff was great the lobby area was nice and comfortable ! nice and comfortable ! More

by Reneacarla Verified Customer Verified Customer

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Aside from the long wait times on the phone, the service was stellar once we got in. The tech gave us an honest opinion of the head gasket and no replacement needed at this time. I've known Doug for many was stellar once we got in. The tech gave us an honest opinion of the head gasket and no replacement needed at this time. I've known Doug for many years and he's a great guy and always puts our family first. Scott and the VW Team was exceptional. Thanks guys. More

by chris@superior-bg.com Verified Customer Verified Customer

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When I bought my car in for service David Riemer helped me. He looked at the problem and also sent me a muli-point inspection video to let me know what they did. He was really nice and hank you for taking me. He looked at the problem and also sent me a muli-point inspection video to let me know what they did. He was really nice and hank you for taking good care of my car. More

by dkj5277 Verified Customer Verified Customer

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After having an appointment for over a week they refused to work on my truck claiming they were not taking new customers. This is even after I had the vehicle towed to the dealer. I Aldo called the dealer to work on my truck claiming they were not taking new customers. This is even after I had the vehicle towed to the dealer. I Aldo called the dealer the day before advising I was having the car towed and they did not inform me of the problem. They had multiple opportunities to advise me. Yo add insult to injury they sent me a thanks you for your business text. Lame They then offered to have my car towed to another repair shop. It was the least they could do. More

by ms-diaz Verified Customer Verified Customer

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Services are professional and efficient. Dropped off my car the night before and picked up after the work was done. Text messages and emails for updates and changes to my services. Dropped off my car the night before and picked up after the work was done. Text messages and emails for updates and changes to my services. More

by navytron1989 Verified Customer Verified Customer

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This is a very busy place but everyone seems to work together to get the job done and take care of the customer. Doing a great job especially considering the remodeling construction work being done. together to get the job done and take care of the customer. Doing a great job especially considering the remodeling construction work being done. More

by ddschaumburg Verified Customer Verified Customer

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