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David Shepard

Overview Reviews (193) Inventory (152)

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David Shepard

David Shepard | Page 8

Sales & Leasing Consultant

Heiser Chevrolet

10200 W. Arthur Ave.
West Allis, WI 53227

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4.9

193 Reviews

Overview Reviews (193) Inventory (152)

Dealership Experience

21 yrs, 8 mos

Industry Experience

29 yrs, 9 mos

Specialties & Trainings

GM Mark Of Excellence Award Winner

4.9

193 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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193 Reviews of David Shepard

June 30, 2021

Dealership Rating

Employee Rating

The truck I was going to test drive was sold the day before they searched their other dealership and found a similar one for me they went and picked it up for me the same day so I could test drive it. I before they searched their other dealership and found a similar one for me they went and picked it up for me the same day so I could test drive it. I did buy it. Great customer service! More

by L.CHIAPPETTA

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Vladimir Gadelev

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Jul 01, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new truck!

June 29, 2021

Dealership Rating

Employee Rating

Excellent comprehensive care and service at all levels made finding and leasing my Equinox a great experience. made finding and leasing my Equinox a great experience. More

by Happy Equinox Driver

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Vladimir Gadelev, Service Team, Shelia in Finance was excellent.

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Jul 01, 2021 -

Heiser Chevrolet responded

June 21, 2021

Dealership Rating

Employee Rating

Dealerships very efficient in my car buying experience. I would definitely recommend Dave Shepard my friends and family. would definitely recommend Dave Shepard my friends and family. More

by KJ1911

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Vladimir Gadelev

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Jun 24, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with Dave and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

June 15, 2021

Dealership Rating

Employee Rating

I will always by my vehicles from Heiser Chevrolet. Dave Shepard and everyone there has great customer service! Go buy your vehicle from Heiser Chevrolet!! Shepard and everyone there has great customer service! Go buy your vehicle from Heiser Chevrolet!! More

by K.W.

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Jun 21, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you enjoyed your experience with Dave and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

May 30, 2021

Dealership Rating

Employee Rating

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by RAYzr

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: PJ Geboy, Service Team

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Jun 10, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 30, 2021

Dealership Rating

Employee Rating

Appreciate Manager Tony who helped me with 2 vehicles.Straight forward on everything and never quit and was determined to get me what I wanted. Highly recommend Tony!! Dave S was also very helpf vehicles.Straight forward on everything and never quit and was determined to get me what I wanted. Highly recommend Tony!! Dave S was also very helpful in my purchase and will use them again and tell others about this great total experience! More

by KMTMKUBACKI5

Verified Customer

Recommend Dealer

Yes

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Mar 31, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had a great experience with the Heiser team. We greatly appreciate your business and look forward to seeing you in the future. Hope you're enjoying your new ride!

March 22, 2021

Dealership Rating

Employee Rating

you have tried to squeeze money out of me at every turn and not followed through on what you tell me. I will not return. and not followed through on what you tell me. I will not return. More

by CAMANDERS43

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Brad Sterling

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Mar 24, 2021 -

Heiser Chevrolet responded

Dear Cam, Thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact Quinn Mihalski by phone at 414-328-2447 or by email at qmihalski@heiser.com so we can better understand what happened during your experience.

March 15, 2021

Dealership Rating

Employee Rating

Dave does an outstanding job! He knows what his customers want and does his best all the time to make it happen! Highly recommend him for your next purchase! want and does his best all the time to make it happen! Highly recommend him for your next purchase! More

by WISCONSINREF73

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Mar 16, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with Dave and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

March 09, 2021

Dealership Rating

Employee Rating

This dealership did everything possible to get a sale done. Sales guy was very nice and approachable. Also very answered back at a very timely manner done. Sales guy was very nice and approachable. Also very answered back at a very timely manner More

by MALDONADO.J1425

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Mar 16, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. If there is anything else we can help you with, please don't hesitate to reach out. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

February 25, 2021

Dealership Rating

Employee Rating

Dave Shepard went above and beyond to help me find the right car and get the most value for my trade in vehicle, including coming out to help me jump the battery in the middle of a polar vortex. The entir right car and get the most value for my trade in vehicle, including coming out to help me jump the battery in the middle of a polar vortex. The entire team was very professional and friendly. Highly recommended! More

by AmyC

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Brad Sterling

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Feb 25, 2021 -

Heiser Chevrolet responded

Dear Amy, Thank you for the kind words! We are pleased to hear that you enjoyed your experience with Dave and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

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