David Starnes | Page 3

David Starnes and Charles Young were extremely helpful and did everything they could to help me today. I will only shop at North Side Ford. and did everything they could to help me today. I will only shop at North Side Ford. More

Report | Print

NORTHSIDE FORD--All three employees (David,Charles, and Jerry) that assisted me were very personable and accommodating. David treated me like the "loyal" customer that I am (purchased last car in 3/2007 w Jerry) that assisted me were very personable and accommodating. David treated me like the "loyal" customer that I am (purchased last car in 3/2007 with all service done at same dealer since then). He worked with me on the price of the Used car--purchased (2013 with 16K miles). Charles-sales and Jerry-finance were very thorough in their explanations about any paperwork or functions on the car. Charles has asked that I come back soon so that he could instruct me on additional functions available in the car. He also had a way about him that mademe feel very at-ease. He understands that the consumer is making a large-item purchase which can make a person a little stressed. I definitely recommend Charles as the salesperson to see. More

Report | Print

I initially contacted Northside Ford because they were the only dealers around who had the car that I wanted to consider, a white 2013 Ford Explorer XLT. I was going to trade in my 2005 explorer and of c the only dealers around who had the car that I wanted to consider, a white 2013 Ford Explorer XLT. I was going to trade in my 2005 explorer and of course wanted the best price I could get for it. Well, the car that I wanted had just been sold to another buyer and there was a vehicle at the factory which I could wait for. This did not seem like a very good deal to me, but Charles seemed so caring and wanted to please my wife and I. Well we decided that we could wait a week for the new car to be shipped from the factory, rather than visiting another ford dealer, because of Charles' treatment of us. We initially balked at the price the dealer was going to give us for our car, so we came in with a counteroffer. Our counteroffer was denied but a dealer counteroffer which exceeded ours by $100, took us by surprise. Charles and David had talked it out and felt that was a fair price for our trade-in. Since we had to wait for our vehicle, we started looking at trade-in prices for our old car and found that an additional amount was deemed appropriate by a car buying agency. So we took this new price and went to Northside Ford. We met with Charles and he turned us over to Marc. We had some additional questions on our financing paperwork, which we had already signed, and each of the questions was answered to our satisfaction by a very professional individual named Marc. I then brought up the price we were receiving for our trade-in and Marc brought David in. They talked and accepted our new counteroffer, so that made us extremely happy. The day the vehicle arrived, we were chomping with anticipation. Charles called and told us the vehicle was ready for us and all he needed was for us to show up. We arrived at Northside Ford and the vehicle was primed and ready. Charles professionalism showed again as he ran us through the set up of the vehicle along with all its electronic gadgetry. We were completely satisfied with our experience at Northside Ford. We have never received better treatment from any dealerships in all of our car buying years (I am 68 and my wife is 70 years young). Thank you Northside Ford, Charles Young, Marcelo Marc Canlas, and David Digger Starnes for this wonderful experience, we can now see why you are the top dealer in San Antonio. More

Report | Print

This is the 3rd car we have purchased from Northside Ford. We have worked with Charles Young and David Starnes, both are great to work with. We have worked primarily with Charles, he is outstanding. Ford. We have worked with Charles Young and David Starnes, both are great to work with. We have worked primarily with Charles, he is outstanding. We bought a Escape on Monday and he spent an hour going over all the special features with us to make sure we understood what the car could do. He recommended we return in a couple days and sit down with him again, that the vehicle had so many features he couldn't cover them all at one time without overloading us. That was much appreciated. We got a great deal from them as we did the other 2 times. We will definitely go back to see Charles when it is time to replace our 2001 Ford Windstar. More

Report | Print

This was the best car buying experience I've ever had! I'm going to recommend them to all my friends! The staff was very friendly and knowledgeable also! I WILL be back! had! I'm going to recommend them to all my friends! The staff was very friendly and knowledgeable also! I WILL be back! More

Report | Print

we have purchased several vehicles from this dealership and have ALWAYS been treated well. We have used their servicet/repair departments as well with no problems. EVERY employee has always been great! and have ALWAYS been treated well. We have used their servicet/repair departments as well with no problems. EVERY employee has always been great! More

Report | Print

Thumbs up for Charles Young,Fleet Manager, David Starnes,Fleet Internet Manager and Marc Canlas, Finance Account Manager for their stellar performance in customer service. In addition, every employ Starnes,Fleet Internet Manager and Marc Canlas, Finance Account Manager for their stellar performance in customer service. In addition, every employee we encountered during our visit to the dealership greeted us and asked if we had been helped. Charles and David not only gave us a great price for our new purchase but also gave us the price we were looking to get for our trade in. Marc sealed the deal by making the finance portion a "painless" experience. Go Team Ford! More

Report | Print

Firstmark Credit Union steered us to several San Antonio area Ford dealers through their "credit union friendly" program. We contacted Northside Ford since we were in that area and spoke with David Starnes area Ford dealers through their "credit union friendly" program. We contacted Northside Ford since we were in that area and spoke with David Starnes -- told him what we were looking for. Within a few minutes he contacted us that he had the 2012 vehicle we were looking for. He had it parked in front and he and Jason Pelmear were waiting for us. My husband worked out the price with David while I drove the car with Jason. We bought the car that day. Great service and very professional. Didn't try to sell us any "extras" --very straight forward and honest. Best price we could find. More

Report | Print

Initial contact with the dealership was with a salesman that would not return calls. Upon our arrival, Wayne jumped in and took great care of us. No pressure, listened to what we were looking for. Wayne that would not return calls. Upon our arrival, Wayne jumped in and took great care of us. No pressure, listened to what we were looking for. Wayne worked very hard for us. David and Randy di their fair share as well. I did not realize how long I was at the dealrship because it was actually a pleasant experience. I have recommended Wayne and Northside already, and would do it again in a heartbeat! More

Report | Print

I thank Northside Ford and all the employees my husband and I encountered. Everyone there was very helpful and friendly. I would especially like to thank Marty Martinez and David Starns for all there help. and I encountered. Everyone there was very helpful and friendly. I would especially like to thank Marty Martinez and David Starns for all there help. I will recommend Northside Ford to all my family and friends More

Report | Print