David Starnes | Page 2

Profesional and totally capable. Made the purchases easy The sales team wee extremely helpful and fully knowledgeable in all aspects covered during my purchase of the F-150 and Mustang. It was the easiest p The sales team wee extremely helpful and fully knowledgeable in all aspects covered during my purchase of the F-150 and Mustang. It was the easiest purchase if had in over twenty years. The financial part of the purchase was smooth and with little or no anxiety. I actually enjoyed the whole experience and will highly recommend this company, and this sales team to all who ask. Thanks for the experience and the vehicles. More

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Great customer experience and love my purchase! I had a great experience at Northside Ford ranging from the quotes I received by email, to the greeting at the dealership, service from my sales consu I had a great experience at Northside Ford ranging from the quotes I received by email, to the greeting at the dealership, service from my sales consultant Jason Pelmear, as well as the finance department! Jason was very thorough in determining what I was looking for in a vehicle and I left with a Ford Edge and love it! Great customer focus and service! I would recommend to friends and family and return when I consider another vehicle! Thanks Northside Ford! More

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Horrible experience cost me thousands Last month in mid-March 2016 I bought a 2011 F150 Limited with less than 95k miles on it and I don't even know where to start with all the problems I Last month in mid-March 2016 I bought a 2011 F150 Limited with less than 95k miles on it and I don't even know where to start with all the problems I had with them and the truck, I should have never gone thru with the purchase so shame on me, but I want to expose them for what they are: LIARS. They assured me everything was working on the truck, and that they would touch up all the paint nicks on it and detail it... When I received the truck not only did it have 2 dents in the tailgate, and was filthy to the point I had to get it detailed myself, but the truck's computer was completely broken and has to be replaced for $1,200... They refused to pay for that of course. David Starnes and Kenny Love are downright liars, and they're arrogant while they lie to your face, too. They are the epitome of "used car salesman". I'm so angry with myself for buying from them. Cost me $1,500 in senseless crap they should have fixed themselves the moment the truck got on their lot. What a joke. STAY AWAY FROM NORTHSIDE FORD!!! More

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Great Experience John Caylor started my experience via the internet. Then we went on two test drives that made my decision. The John and David Starnes the Director o John Caylor started my experience via the internet. Then we went on two test drives that made my decision. The John and David Starnes the Director of Internet Sales got together and put together I a great deal for my new 2016 Mustang. They were professional and very clear on communication. The deal was complicated because of using other pieces from my previous car purchase at this dealership. They took their time and were able to transfer all policies and utilize all the cash and rebates to put together a great deal. Very happy. More

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Found vehicle I wanted on Internet and had excellent service First salesman, Aaron found the vehicle I had queried on the Internet and was very helpful in demo'ing ride showing all the whistle and bells it had. First salesman, Aaron found the vehicle I had queried on the Internet and was very helpful in demo'ing ride showing all the whistle and bells it had. Internet salesperson Errolyn Cutkelvin took over the sale and got me all the information I needed to include the trade in appraisal to get my bottom price I wanted, left that evening with the vehicle and she spent extra time to make sure I knew all the electronic controls for the Synch system. Entire process was fairly painless. More

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Painless I found the car online, filled out a request for more information, received a call from Errolyn Cutkelvin, and made an appointment to get the purchase I found the car online, filled out a request for more information, received a call from Errolyn Cutkelvin, and made an appointment to get the purchase underway. David Starnes and Errolyn treated me very well. They respected my questions, honored my time, and delivered exactly what we agreed upon. This is a big dealership and I expected a long, drawn out process. It was much quicker than expected. I highly recommend Errolyn as a salesperson. She not pushy but is thorough. More

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shade tree employees I visited your dealership to purchase a new truck. Salesman was polite,later found out I was set up for a real bad screwing. I explained what I neede I visited your dealership to purchase a new truck. Salesman was polite,later found out I was set up for a real bad screwing. I explained what I needed and other options. I need a truck to pull a 5th wheel rv trailer never got to see the truck before signing the papers. I should have known better, but the bell did not go off. Later I discovered the finance man had slipped a $2000. warranty on it without asking me. Finally got that straightened out. Next big problem, the truck had a 5 ft bed. No way to put a hitch in the bed. Now I am screwed again. Went back to dealership, they went thru the process of trying to find a truck with a 6 ft bed. No luck........I left and found a super nice Chevrolet. Traded the beep beep Ford in and hope I never hear of anyone going to Northside,I will talk them out of it. More

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New car Purchase I have purchased 4 new cars in the last 7 years from Northside Ford, 2 in the last 5 months. I have always had very good experiences with everyone I h I have purchased 4 new cars in the last 7 years from Northside Ford, 2 in the last 5 months. I have always had very good experiences with everyone I have encountered at Northside Ford. More

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Sales and Service was above Awesome. These guys treated us like Family. I wouldn't go any where else. All I can say is WOW. us like Family. I wouldn't go any where else. All I can say is WOW. More

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David Starnes and Charles Young were extremely helpful and did everything they could to help me today. I will only shop at North Side Ford. and did everything they could to help me today. I will only shop at North Side Ford. More

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