David Steed

"I am a repeat customer at Plaza and here is why. In 2017..."

- MACFRALIC Verified Customer

I am a repeat customer at Plaza and here is why. In 2017 I bought my 2017 Ram 1500 and all the service was performed at Plaza. I had such a good experience that I returned to Plaza for my new purchase of a 2020 Ram 1500 and they treated me like family and I will continue to have all my service requirements completed at Plaza. They know my name, they email me updates and if I leave my Ram for service they promptly call me upon completion. I look forward to continuing my relationship with Plaza. Mac

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"There’s a reason we bring all 5 of our vehicles to plaza...."

- ranjer73 Verified Customer

There’s a reason we bring all 5 of our vehicles to plaza. David Steed, the other service folks and Rob Dam have gone above and beyond for my family.

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"Very Happy, Service was great and prompt Ernesto was..."

- MYSPLASHY Verified Customer

Very Happy, Service was great and prompt Ernesto was great. Jeremy and Dave were great. How much more can I say? Plaza has the best service.

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"The parts and services departments are extremely friendly..."

- kongstrong Verified Customer

The parts and services departments are extremely friendly and helpful. I am super impressed with the level of customer service and helpfulness from calling to in person. I needed a key FOB added to my Ram 2500 Tradesmen, 2 other dealerships said it cannot be done. The parts department at Plaza said they can do it and sure enough within 20min of my appointment I have a key fob! Thank you all

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"Good job and fast work. Got me out of there fairly fast..."

- TomLatty Verified Customer

Good job and fast work. Got me out of there fairly fast add a add a adda add a add a add a addd a word.

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"Jennifer in the service department was very helpful. Not..."

- arnie_v Verified Customer

Jennifer in the service department was very helpful. Not only did she arrange the service without an appointment, she also respected my time waiting for my vehicle's warranty work to be completed. Accolades to the parts department for having the needed parts on hand.

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"4/5 service appointments have been a disaster. I..."

- oilraggz Verified Customer

4/5 service appointments have been a disaster. I purchased a maintenance contract when I bought my Jeep in May 2019. While I love the sales staff, the service department almost ALWAYS fails to give me credit for my service contract. The one time they did get it right, the lady who told me yesterday, Jennifer, "we don't honor that contract any longer" was the "newbie" who got it right last time. I about had a canary when I was being charged $130 for an oil change and air filter after a 2 1/2 hour wait with an appointment scheduled. I had a few choice words about how a company cannot just take away a service contract without letting customers know before they are charge insane prices for service. The manager decided to give her a lesson as to how it should have been done, like telling the customer up front how much it will cost to be done. Jennifer then claimed she was too new and made a mistake. So I guess it was a rookie mistake two and a half months ago when she did it right? I have two more oil changes left on my contract and I refuse to go back to that service department to utilize them. I'm taking my business back to Mazda and will purchase another Mazda, or go to Orlando, Daytona or Tampa for my next vehicle, with no service contract. The guys do a great job, but the people that have signed me in and checked me out are definitely clueless. The manager, David Steed, I believe, has dealt with me almost every single time (except when he was on vacation and the poor guy couldn't access my account to credit the oil change, as the manager was the only one who had access to that info, so he gave it to me for free).

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"Jeremy Ulecki and David Steed worked hard to solve a..."

- sglush Verified Customer

Jeremy Ulecki and David Steed worked hard to solve a difficult problem in getting a duplicate key fob made for our 2018 Jeep Cherokee...Thanks!

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"Excellent service as always, Completed work on my truck..."

- swordfishcr Verified Customer

Excellent service as always, Completed work on my truck in a timely manner. I have had both my vehicles taken care of here by this dealership as they are top notch.

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"All my interaction with you concerning my vehicles..."

- agillette1 Verified Customer

All my interaction with you concerning my vehicles maintenance & repairs,has been great. I even brought my vehicle in a day early & they took care of me. Gator is always helpful & knowledgeable,

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