I bought my 2015 Mazda CX-5 from here. Now the sales guy (I can't even remember his name) I had was worthless, but that didn't matter because I has a broker that found my car, handled all the bull that comes with the car buying experience. Once I got past that, I got a great buy! I bought the car with some body damage the dealership said they would fix. Once I got to the "behind the scenes" crew I was handled like royalty!! From the body shop to the service department and even the car rental. Special thanks to David and Kristina. I've had the car for a year now. Before my Mazda, I would never take my car to the dealer for anything. These guy changed my outlook on Dealers. They are now the only ones that ever touch my car and they handle it with great care, as well as means my family. I'm just blown away by this team!!
Other Employees Tagged:
Kristina in rentals
"These people are lying thieves."
I wrote a big review on Google about these guys. All in all, DO NOT TRUST THIS PLACE WITH YOUR VEHICLE!!!
I had my car serviced here, something very simple and they went ahead and damaged my car by breaking the dashboard on the passenger side. Then they lied about it and tried to get me to pay them to fix it. 3 weeks later, before and after pictures, and an attempted law suit, they fixed it. And the whole point of me coming here to get my car serviced... Yeah, that didn't even happen. Big waste of time. I'm spreading the word. If they did this to me, I'm sure they've done it to other people. I hope this place gets shut down one day. Don't go here, ever.
"The mostest car place"
Greatest service department. Quick service and a ride home and back to Ferman. I always go to Ferman Ford for every I need on my Ford Explorer.
"It was a great experience "
I greatly enjoyed my experience with service here. Everyone was friendly and helpful. Loving the new guest area. Robert and Dave was a great service advisors.
"Awesome job! "
Did a great job overall. Awesome experience. Got my truck looking and running like new! From the initial sale of the vehicle to the outservice and then having to bring it in due to an accident.
Best in class service with great communication and courtesy. Waiting area was loaded with snacks, and beverages. I like how you have the ability to text back and forth with staff and get updates.