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David Swift

Overview Reviews (81) Inventory (246)

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David Swift

Service Advisor

Ken Ganley Ford Parma

16100 Lorain Ave
Cleveland, OH 44111

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4.7

81 Reviews

Overview Reviews (81) Inventory (246)

4.7

81 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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81 Reviews of David Swift

October 25, 2026

Dealership Rating

Employee Rating

He was courteous in the service was fast and free with my rewards I was pleased rewards I was pleased More

by Joycejon2

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: David Swift

Oct 25, 2026 -

Ken Ganley Ford Parma responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

October 23, 2026

Dealership Rating

Employee Rating

Called me when he said he would with the status of my car Listened to my concerns Listened to my concerns More

by Dmills121

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: David Swift

Oct 23, 2026 -

Ken Ganley Ford Parma responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Parma.

October 23, 2026

Dealership Rating

Employee Rating

Professional and quick Understood what was wrong with my wipers quick. Not a lot of Questions asked. Kept men informed in how long the visit will take. wipers quick. Not a lot of Questions asked. Kept men informed in how long the visit will take. More

by ALIALALI1990

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: David Swift

Oct 23, 2026 -

Ken Ganley Ford Parma responded

Transparent communication and efficiency are at the heart of how our service department operates. Knowing your wiper issue was resolved quickly and you felt informed throughout your visit is rewarding. Your five-star rating and kind words mean a lot to our team.

October 22, 2026

Dealership Rating

Employee Rating

Very helpful. Explained the actions being taken. Patient. Followed through on updating status of vehicle. Explained the actions being taken. Patient. Followed through on updating status of vehicle. More

by Robertamontague1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 22, 2026 -

Ken Ganley Ford Parma responded

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Ken Ganley Ford Parma.

October 21, 2026

Dealership Rating

Employee Rating

I came in to have a brake inspection. David got me a quote and got me a ride home so I would not have to wait at the dealership. He was able to have the mechanics work on it and got my ca David got me a quote and got me a ride home so I would not have to wait at the dealership. He was able to have the mechanics work on it and got my car back to me early. I will always bring my car here for service. More

by Bbasich78

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: David Swift

Oct 21, 2026 -

Ken Ganley Ford Parma responded

David and our service team were happy to arrange a ride home, complete the brake inspection on your Ford EcoSport, and return it early. Hearing that you’ll always bring your car here for service means a lot to us.

October 20, 2026

Dealership Rating

Employee Rating

They followed up and let me be informed all the way. Way to go i will be back Way to go i will be back More

by BTONKER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: George Hadgigeorgiou, Jeremy Watson, Dylan Yavorsky, Mark Owens

Oct 20, 2026 -

Ken Ganley Ford Parma responded

Your note about us keeping you informed throughout your Ford Edge service highlights our focus on clear communication. Hearing that you’ll be back means a lot to our service team.

October 19, 2026

Dealership Rating

Employee Rating

Great friendly and very fast service would recommend this place anytime. Car runs great now thank you. place anytime. Car runs great now thank you. More

by Jennie Lane

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dan Overman, Matt Palffy, Nick Feruito, Tracy Sapienza, George Hadgigeorgiou, Jeremy Watson, Dylan Yavorsky, Mark Owens , Matt Voloschuk

Oct 19, 2026 -

Ken Ganley Ford Parma responded

Hearing that you found our service on your Fiesta friendly and fast enough to recommend means a lot to our service team. We’re glad your Fiesta is running great again and appreciate you trusting us with its care.

October 17, 2026

Dealership Rating

Employee Rating

My car was serviced to keep it running smoothly. I trust that the items needed were necessary. I trust that the items needed were necessary. More

by Janet Kirkpatrick

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: David Swift

Oct 17, 2026 -

Ken Ganley Ford Parma responded

We’re glad the maintenance on your Ford Focus kept it running smoothly and earned your confidence. Hearing that the items we recommended were necessary means a great deal to our service team.

October 17, 2026

Dealership Rating

Employee Rating

Thank you, Dave, safety first and foremost. Already drove over 1500 miles on new tires . Even and rides so smooth. Thanks for scheduling me for new tires for long travels and also oil change. Already drove over 1500 miles on new tires . Even and rides so smooth. Thanks for scheduling me for new tires for long travels and also oil change. Everyone is always on there A game at Ken Ganley Ford Parma. Thank you More

by JERRYKASZAR

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 17, 2026 -

Ken Ganley Ford Parma responded

After more than 1,500 miles on your Ford Explorer, knowing the new tires deliver such an even, smooth ride is rewarding. David and our service team were pleased we could schedule your tire installation and oil change before your long travels. Knowing you feel everyone is always on their A game means a lot to us.

October 16, 2026

Dealership Rating

Employee Rating

Very professional, very responsive. Dave was great! Dave fit me into a very busy schedule to replace a battery on my Ford C Max. Dave was great! Dave fit me into a very busy schedule to replace a battery on my Ford C Max. More

by tomgannon49

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: David Swift

Oct 16, 2026 -

Ken Ganley Ford Parma responded

Our team is pleased we could fit your Ford C-Max Hybrid’s battery replacement into your busy schedule. David is grateful for your kind words, and knowing you found our service professional and responsive means a lot.

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