David Swift
David Swift at Ken Ganley Ford Parma

David Swift

Service Advisor

Ken Ganley Ford Parma

16100 Lorain Ave
Cleveland, OH 44111

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4.7
7 Reviews
4.7

7 Reviews

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7 Reviews of David Swift

June 23, 2026

Dealership Rating
Employee Rating

Dealership communicated well during the entire service process. Executed on what they said they would do and returned the vehicle to me in a timely manner. More

by CJERNIGAN8711
Recommend Dealer
Yes

Other Employees Tagged: David Swift

Jun 23, 2026

Ken Ganley Ford Parma responded

It’s great to hear our team kept you informed during the service. We’re pleased we delivered as promised and returned your Ford without delay. We look forward to serving you again.

June 20, 2026

Dealership Rating
Employee Rating

He did an awesome job, making sure everything was done for my vehicle He greeted wonderful smile More

by saundrayhudson79
Recommend Dealer
Yes

Other Employees Tagged: David Swift

Jun 20, 2026

Ken Ganley Ford Parma responded

We appreciate your 5-star rating. David was glad to make sure your Ford Edge received all necessary service and to greet you with a warm smile.

June 19, 2026

Dealership Rating
Employee Rating

The upgraded services available, improved since my last visit for service. It's great to see Ganley is constantly bettering the car service experience. More

by rschutt6259
Recommend Dealer
Yes

Other Employees Tagged: David Swift

Jun 20, 2026

Ken Ganley Ford Parma responded

Thank you for noticing our recent service enhancements. We’re glad they made your Ford Escape visit even more efficient. David and the team look forward to continuing to support your Escape.

June 19, 2026

Dealership Rating
Employee Rating

I'm a bit disappointed in the labor costs. ..the labor was almost as much as the cost of the modem that was replaced. More

by MSFORZO
Recommend Dealer
Yes

Other Employees Tagged: David Swift

Jun 21, 2026

Ken Ganley Ford Parma responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

June 14, 2026

Dealership Rating
Employee Rating

Had problem w tire lights both tires right side . Was told it would be $ 208.00 to replace . I said no , had tires rotated and light still on the two right side tires , that tells me it not the batte More

by DJOYCE3520
Recommend Dealer
No

Other Employees Tagged: David Swift

Jun 18, 2026

Ken Ganley Ford Parma responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

June 08, 2026

Dealership Rating
Employee Rating

Very good service I bought my truck at Auto Nation but switched to Ganley for service because of the treatment I get there... More

by MSFORZO
Recommend Dealer
Yes

Other Employees Tagged: David Swift

Jun 08, 2026

Ken Ganley Ford Parma responded

We appreciate you sharing your five-star review. It’s encouraging to know our service team treated you so well that you bring your Ford F-350 to us. David will be happy to hear your feedback.

June 05, 2026

Dealership Rating
Employee Rating

Work was good but parts should be in stock. Liked the inspection results. Labor charge I think was a bit high, especially for the trany flush. More

by SELLERSJENNIFER7979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 07, 2026

Ken Ganley Ford Parma responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

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