David Swift
David Swift at Ken Ganley Ford Parma

David Swift | Page 2

Service Advisor

Ken Ganley Ford Parma

16100 Lorain Ave
Cleveland, OH 44111

Contact Me
4.8
52 Reviews
4.8

52 Reviews

Write a Review

52 Reviews of David Swift

August 16, 2026

Dealership Rating
Employee Rating

Tires was to be rotated and was not I know because of a slow leak in rear passenger side. And it is still there More

by Rhammond42jr
Recommend Dealer
No

Other Employees Tagged: David Swift

Aug 20, 2026

Ken Ganley Ford Parma responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to ensure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

August 16, 2026

Dealership Rating
Employee Rating

Courteous and maintenance was done quickly while I waited. I am very happy with this service appointment. More

by JTPOKORNY
Recommend Dealer
Yes

Other Employees Tagged: David Swift

Aug 16, 2026

Ken Ganley Ford Parma responded

Your praise of our courteous service and quick maintenance turnaround shows we’re on the right track. Knowing you’re very happy with your Ford F-150 service appointment is rewarding.

Aug 22, 2026

Ken Ganley Ford Parma responded

Hi, thank you for the positive feedback! Our team takes pride in providing efficient and professional service. We look forward to continuing to exceed your expectations.

August 14, 2026

Dealership Rating
Employee Rating

I did not have an appointment for service but they were able to accommodate me and get the requested service done. While I was getting ready to look for a new lease information. More

by DAVEANDMICKI
Recommend Dealer
Yes

Other Employees Tagged: David Swift

Aug 14, 2026

Ken Ganley Ford Parma responded

Your note about being accommodated without an appointment highlights how our service department strives to be flexible. We’re glad we could complete the requested work on your Ford F-150 smoothly. Knowing you found our help with lease information useful means a lot to our team.

August 14, 2026

Dealership Rating
Employee Rating

I left my car at the dealership at 9:30 asking that it be done no later than 3pm. They had the car ready to pick up well before lunch. :) I also enjoy that the invoice comes via text and can be paid ahead of More

by Fabian4
Recommend Dealer
Yes

Other Employees Tagged: David Swift

Aug 14, 2026

Ken Ganley Ford Parma responded

Knowing that the quick turnaround and digital invoicing met your needs is rewarding. Our team is pleased we could finish the service on your Ford Bronco Sport well before your requested time. We’re glad the text invoice option made payment convenient for you.

August 12, 2026

Dealership Rating
Employee Rating

Had an excellent experience with the service department. Matt and Jeremy were fantastic along with the service tech working on my van did a top notch job!!! Highly recommend. More

by jrwrench
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 13, 2026

Ken Ganley Ford Parma responded

Your praise for Matt, Jeremy, and our technician reflects the dedication we bring to every service visit. We’re glad they provided top-notch care for your Ford Transit-250, and we appreciate your recommendation.

August 11, 2026

Dealership Rating
Employee Rating

Great service & explained everything to my satisfaction Dave was great & seemed knowledgeable in the service industry More

by chuckbrown40
Recommend Dealer
Yes

Other Employees Tagged: David Swift

Aug 11, 2026

Ken Ganley Ford Parma responded

We’re glad our service team could explain every aspect of the work on your Ford F-150 so you felt fully informed. Thank you for highlighting David’s expertise and for the five-star rating.

August 11, 2026

Dealership Rating
Employee Rating

I had a good experience at Ken Ganley Ford Parma, I always do. Everyone there is really nice. David Swift in the service dept handled all my concerns, he was very knowledgeable and was wonderful to wor More

by TODD.WISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 11, 2026

Ken Ganley Ford Parma responded

After choosing our dealership for your second new 2023 Ford Edge, your continued trust means so much to our team. Knowing that David’s knowledge and friendly approach made the oil change and air filter replacements smooth is truly encouraging.

August 11, 2026

Dealership Rating
Employee Rating

Very good experience. We will return. David was very kind and made sure that we were comfortable while waiting More

by TERIWHITE12
Recommend Dealer
Yes

Other Employees Tagged: David Swift

Aug 11, 2026

Ken Ganley Ford Parma responded

Thank you for the five-star rating! We’re glad David made you comfortable while you waited for service on your Ford EcoSport, and we look forward to seeing you again.

August 08, 2026

Dealership Rating
Employee Rating

Dave was so accommodating Dave understood our needs and was upfront with expectations Dave was great at describing and not over promising any items. He was very upfront so no extra surprises More

by Chris.meyers
Recommend Dealer
Yes

Other Employees Tagged: David Swift

Aug 09, 2026

Ken Ganley Ford Parma responded

Open and transparent communication is at the heart of how our service department operates. Knowing that David’s clear explanations and upfront approach prevented any surprises makes us proud. Your five-star rating and thoughtful feedback mean a great deal to us.

Aug 13, 2026

Ken Ganley Ford Parma responded

Hi Chris, thank you for sharing your experience, we are thrilled to hear that Dave provided excellent service and accurately communicated our services to you. We value transparency and are dedicated to meeting your needs. We appreciate your support!

August 08, 2026

Dealership Rating
Employee Rating

Excellent customer service and support. Dave Swift worked on solving my recall items & parts. He demonstrated clear communication and a positive attitude. More

by dae27kids5
Recommend Dealer
Yes

Other Employees Tagged: David Swift

Aug 08, 2026

Ken Ganley Ford Parma responded

Knowing you felt well-supported during your Mustang’s recall service means a lot to our service department. Our team is pleased David could address your recall items and keep you informed throughout.

2
...

Dealership Inventory (200 Vehicles)

new 2026 Ford Explorer car, priced at $60,893
2026 Ford Explorer
new
Space White Metallic exterior
Automatic
Four-wheel Drive
new 2026 Ford Bronco Sport car, priced at $34,286
2026 Ford Bronco Sport
new
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive
used 2019 Toyota Highlander car, priced at $31,201
2019 Toyota Highlander
used
Predawn Gray Mica exterior
Automatic
All-wheel Drive
new 2027 Ford Explorer car, priced at $64,633
2027 Ford Explorer
new
Marsh Gray exterior
Automatic
Four-wheel Drive
new 2026 Ford Maverick car, priced at $38,831
2026 Ford Maverick
new
Ruby Red Metallic Tinted Clearcoat exterior
Automatic
All-wheel Drive
new 2026 Ford F-150 car, priced at $57,061
2026 Ford F-150
new
Oxford White exterior
Automatic
Four-wheel Drive