David Swift
David Swift at Ken Ganley Ford Parma

David Swift | Page 3

Service Advisor

Ken Ganley Ford Parma

16100 Lorain Ave
Cleveland, OH 44111

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4.8
52 Reviews
4.8

52 Reviews

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52 Reviews of David Swift

August 08, 2026

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Employee Rating

Had an appointment for service. They kept me in the loop along the way and adjusted to get a part that my vehicle was a bit too new for to complete the process. Much happier with th More

by freddieS
Recommend Dealer
Yes

Other Employees Tagged: David Swift

Aug 08, 2026

Ken Ganley Ford Parma responded

Your note about staying in the loop highlights how our service department values clear communication. Our team is pleased we could secure the needed part for your Ford Bronco Sport and complete the service. Knowing you’re much happier with our service department since the change means a lot to us, and thank you for trusting us with your Bronco Sport.

August 06, 2026

Dealership Rating
Employee Rating

Informative. Polite. Kind. More than likely will buy another Ford in the future. Happy with my 2025 Ford Bronco and should be paid off in November. Be nice not to More

by massomike
Recommend Dealer
Yes

Other Employees Tagged: David Swift

Aug 06, 2026

Ken Ganley Ford Parma responded

Knowing that you found our service informative, polite, and kind means a lot to our team. We’re glad the service on your Bronco Sport met your expectations, and we look forward to assisting you when you’re ready to buy your next Ford.

August 02, 2026

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Employee Rating

David got me in and out very quickly David got me checked in quickly and was assertive and friendly. More

by JAMIEBLY9
Recommend Dealer
Yes

Other Employees Tagged: David Swift

Aug 02, 2026

Ken Ganley Ford Parma responded

Thanks for letting us know about your visit. We’re pleased David got you checked in swiftly and provided friendly, assertive service for your Ford Bronco Sport. Feel free to reach out if you need anything else.

August 01, 2026

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Employee Rating

Very willing to listen and answer questions. Very reassuring and accommodating. David represented the dealership extremely well More

by Kculek53
Recommend Dealer
Yes

Other Employees Tagged: David Swift

Aug 01, 2026

Ken Ganley Ford Parma responded

Thank you for recognizing David’s attentive and accommodating approach during your Ford F-150 service. We’re glad he could answer your questions and put you at ease. Please reach out if you need anything else.

August 01, 2026

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The service department is very efficient. The service people listen to your needs and fulfill them. More

by Joanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 01, 2026

Ken Ganley Ford Parma responded

Thank you for awarding us five stars. We’re pleased our team efficiently addressed your Ford Edge service needs while listening to your concerns. We appreciate your feedback and look forward to supporting you at your next service visit.

August 01, 2026

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Employee Rating

Customer Service and David Swift made it painless to make appointment to answering my questions. Keep up the good work, especially a clean work environment More

by JERRYKASZAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 01, 2026

Ken Ganley Ford Parma responded

We’re thrilled to hear David made scheduling your appointment so smooth and answered all your questions. Keeping our service area spotless is important, especially for your Ford Explorer. We appreciate your support and kind feedback.

July 31, 2026

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Employee Rating

Always a pleasure. Always on time for appointments always explain everything about your vehicle that needs done. More

by DEBRADAWN1ST
Recommend Dealer
Yes

Other Employees Tagged: David Swift

Aug 01, 2026

Ken Ganley Ford Parma responded

We’re thrilled to know our team was punctual and provided clear explanations for your Ford Escape service. David and everyone here appreciate your wonderful feedback and 5-star rating.

July 31, 2026

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Employee Rating

Easy to make appointment David Swift was kind and courteous Fast turnaround for the work done More

by HGBRAUN626
Recommend Dealer
Yes

Other Employees Tagged: David Swift

Jul 31, 2026

Ken Ganley Ford Parma responded

Thanks for mentioning how smooth the appointment process was and for recognizing David’s courteous approach. We’re delighted the service on your Ford was completed promptly and look forward to assisting you again.

July 31, 2026

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Employee Rating

I was exceptionally pleased with the customer service from intake phone call and scheduling with Courtney who helped me tremendously; thank you Courtney for going the extra mile! To Dave ensuring everyth More

by Jane.diaz28
Recommend Dealer
Yes

Other Employees Tagged: David Swift

Jul 31, 2026

Ken Ganley Ford Parma responded

It’s great to hear our team provided exceptional support from the initial phone scheduling to the final wrap-up on your Ford Focus. We appreciate David’s thorough attention and the collective effort that made the process seamless. We look forward to working with you again.

July 31, 2026

Dealership Rating
Employee Rating

Overall a great experience. They got me and out with an hour and David was very helpful. More

by elvismemphis27
Recommend Dealer
Yes

Other Employees Tagged: David Swift

Jul 31, 2026

Ken Ganley Ford Parma responded

We appreciate your five-star review. We’re glad David and our team provided fast service on your Ford in under an hour, and we thank you for choosing Ford for your service needs.

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