David Swift
David Swift at Ken Ganley Ford Parma

David Swift | Page 4

Service Advisor

Ken Ganley Ford Parma

16100 Lorain Ave
Cleveland, OH 44111

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4.8
52 Reviews
4.8

52 Reviews

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52 Reviews of David Swift

July 30, 2026

Dealership Rating
Employee Rating

Best service center this side of the Mason Dixon Very fast and thorough , friendly More

by DSwift1
Recommend Dealer
Yes

Other Employees Tagged: David Swift

Jul 30, 2026

Ken Ganley Ford Parma responded

Thank you for noting how quickly, thoroughly, and with friendly service our team cared for your Subaru Outback. David appreciates your kind words and looks forward to helping you again.

July 26, 2026

Dealership Rating
Employee Rating

Professional service tech quality work and I waited compatibles prices great place to your car care More

by HFORD1020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 26, 2026

Ken Ganley Ford Parma responded

Thank you for sharing your positive experience with our service department. David and our technicians are pleased to hear the work on your Ford met your expectations and that you found our pricing fair. We look forward to caring for your vehicle again.

Jul 27, 2026

HFORD1020 responded

Had a second appointment Dave was not as concerned about my issue said he will call back never did.

July 26, 2026

Dealership Rating
Employee Rating

Very personable staff, updated me on the progress, great work, very pleased with overall experience. I would highly recommend them. More

by KIMBEEGAN
Recommend Dealer
Yes

Other Employees Tagged: David Swift

Jul 26, 2026

Ken Ganley Ford Parma responded

It’s wonderful to hear David provided clear updates during your Ford Escape service and that our crew delivered quality results. We appreciate your recommendation and look forward to assisting you again.

July 25, 2026

Dealership Rating
Employee Rating

Great experience. David was very friendly and professional. He provided follow up throughout the whole repair and answered all of my questions More

by Nathan.szabo
Recommend Dealer
Yes

Other Employees Tagged: David Swift

Jul 25, 2026

Ken Ganley Ford Parma responded

We’re delighted David’s friendly and professional approach kept you informed throughout your Ford Transit Connect repair. It’s wonderful to know all your questions were answered along the way. Thank you for sharing your experience and choosing us.

July 24, 2026

Dealership Rating
Employee Rating

Very knowledgeable and helpful to work with. A wonderful experience working with David for service and Austin for sales. More

by MJM
Recommend Dealer
Yes

Other Employees Tagged: David Swift

Jul 24, 2026

Ken Ganley Ford Parma responded

Thank you for noting David’s expertise and the support from our sales team. We’re pleased your Ford received great care during service. We appreciate you sharing your experience and look forward to welcoming you again.

July 21, 2026

Dealership Rating
Employee Rating

There seems to be a communication problem between the service department and the owners. I don't understand how the small local garage can text me the information happening to my car and The amounts, whi More

by mariannepilat
Recommend Dealer
Yes

Other Employees Tagged: David Swift

Jul 22, 2026

Ken Ganley Ford Parma responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

July 21, 2026

Dealership Rating
Employee Rating

Absolutely love the pickup and drop off service. Ladies picking up and dropping off were very polite. I also appreciate the updates throughout the service and service tech looking over my truck and More

by upswoodward
Recommend Dealer
Yes

Other Employees Tagged: David Swift

Jul 21, 2026

Ken Ganley Ford Parma responded

It’s great to hear our pickup and drop-off service was convenient and that our team treated you courteously. We’re pleased our technicians kept you updated and reviewed your Ford thoroughly. Thank you for sharing your experience.

July 18, 2026

Dealership Rating
Employee Rating

This was the second time in as many weeks we had our vehicle in for a service appointment. This time for a vehicle detail. The service was great and the car looks beautiful. Once again taken in on tim More

by MDTHEUS0526
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 19, 2026

Ken Ganley Ford Parma responded

We appreciate you trusting us again with your Ford Escape and are delighted the detail left it looking beautiful. Ensuring on time appointments and completion is important to us, so it’s great to know we met expectations. Thanks for recognizing our staff.

July 16, 2026

Dealership Rating
Employee Rating

They help me solve my situation. Good customer service. I appreciate you guys help. There was a confusion at first but resolved immediately. Appreciate everything you guys did for More

by ASHLEY.ARANGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Swift

Jul 18, 2026

Ken Ganley Ford Parma responded

Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 01, 2026

Dealership Rating
Employee Rating

They were very quick to schedule, kind to speak to, finished timely, & washed my car More

by Sharbear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 01, 2026

Ken Ganley Ford Parma responded

Thank you for sharing how quickly we got your service scheduled and how promptly our team completed the work. We’re also pleased the wash left your Ford Escape looking its best.

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