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David Swift

Overview Reviews (52) Inventory (200)

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David Swift

David Swift | Page 5

Service Advisor

Ken Ganley Ford Parma

16100 Lorain Ave
Cleveland, OH 44111

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4.8

52 Reviews

Overview Reviews (52) Inventory (200)

4.8

52 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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52 Reviews of David Swift

June 29, 2026

Dealership Rating

Employee Rating

It's always a good experience Very professional, staff is always courteous and more important the waiting area offers customers comfort. always courteous and more important the waiting area offers customers comfort. More

by PD

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: David Swift

Jun 29, 2026 -

Ken Ganley Ford Parma responded

Thank you for trusting us with your Ford Focus service. David and our staff are glad the professional care and comfortable waiting area met your expectations. We look forward to assisting you again.

June 29, 2026

Dealership Rating

Employee Rating

by PD

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: David Swift

Jun 29, 2026 -

Ken Ganley Ford Parma responded

Thank you for the five-star review. It’s great to hear our team treated you professionally and courteously, and that our waiting area provided the comfort you needed during your Ford service. We look forward to your next visit.

June 26, 2026

Dealership Rating

Employee Rating

Professional, polite, knowledgeable and friendly. Prompt follow up and courteous. Quick service, reliable and dependable. Prompt follow up and courteous. Quick service, reliable and dependable. More

by SYMPLYDVINE.GB

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: David Swift

Jun 26, 2026 -

Ken Ganley Ford Parma responded

It’s great to hear our team was professional, polite, and knowledgeable while servicing your Ford Escape. We’re glad the follow up was prompt and dependable. David and everyone here appreciate your feedback and look forward to assisting you again.

June 24, 2026

Dealership Rating

Employee Rating

Got me in and took care of me. I expected it to take longer than it did I expected it to take longer than it did More

by Here

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: David Swift

Jun 24, 2026 -

Ken Ganley Ford Parma responded

It’s wonderful to know we could take care of your Ford F-150 sooner than anticipated. Thank you for the five-star rating.

June 24, 2026

Dealership Rating

Employee Rating

The appointment went smoothly and efficiently for a routine service checkup, oil change and tire rotation. Also 1 recall task was completed. routine service checkup, oil change and tire rotation. Also 1 recall task was completed. More

by Tubbin

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jun 24, 2026 -

Ken Ganley Ford Parma responded

We’re glad the appointment for your Ford Maverick went smoothly and efficiently. Thank you for trusting our team with the service checkup, oil change, tire rotation and recall task. We look forward to supporting your maintenance needs in the future.

June 23, 2026

Dealership Rating

Employee Rating

Everything was great. Just would've thought that after spending almost $2000 the car would've been washed at least. Rims and car was left greasy and dirty. Just would've thought that after spending almost $2000 the car would've been washed at least. Rims and car was left greasy and dirty. More

by rnegron0

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: David Swift

Jun 25, 2026 -

Ken Ganley Ford Parma responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

June 23, 2026

Dealership Rating

Employee Rating

Dealership communicated well during the entire service process. Executed on what they said they would do and returned the vehicle to me in a timely manner. process. Executed on what they said they would do and returned the vehicle to me in a timely manner. More

by CJERNIGAN8711

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: David Swift

Jun 23, 2026 -

Ken Ganley Ford Parma responded

It’s great to hear our team kept you informed during the service. We’re pleased we delivered as promised and returned your Ford without delay. We look forward to serving you again.

June 20, 2026

Dealership Rating

Employee Rating

He did an awesome job, making sure everything was done for my vehicle He greeted wonderful smile for my vehicle He greeted wonderful smile More

by saundrayhudson79

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: David Swift

Jun 20, 2026 -

Ken Ganley Ford Parma responded

We appreciate your 5-star rating. David was glad to make sure your Ford Edge received all necessary service and to greet you with a warm smile.

June 19, 2026

Dealership Rating

Employee Rating

The upgraded services available, improved since my last visit for service. It's great to see Ganley is constantly bettering the car service experience. visit for service. It's great to see Ganley is constantly bettering the car service experience. More

by rschutt6259

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: David Swift

Jun 20, 2026 -

Ken Ganley Ford Parma responded

Thank you for noticing our recent service enhancements. We’re glad they made your Ford Escape visit even more efficient. David and the team look forward to continuing to support your Escape.

June 19, 2026

Dealership Rating

Employee Rating

I'm a bit disappointed in the labor costs. ..the labor was almost as much as the cost of the modem that was replaced. ..the labor was almost as much as the cost of the modem that was replaced. More

by MSFORZO

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: David Swift

Jun 21, 2026 -

Ken Ganley Ford Parma responded

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