David Taub | Page 13

Thank you David for helping identify the issue with our Honda Odyssey and quickly repairing the issues! Honda Odyssey and quickly repairing the issues! More

by - Verified Customer Verified Customer

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Dave is always great at explaining the work that needs to be done, the price involved, and ensuring the work is done in a timely manner. be done, the price involved, and ensuring the work is done in a timely manner. More

by morahn99 Verified Customer Verified Customer

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Tried to get me to do a lot of unnecessary work for thousands of dollars. Left tires at all different levels and most well overinflated after tire rotation thousands of dollars. Left tires at all different levels and most well overinflated after tire rotation More

by WRIGLEY709 Verified Customer Verified Customer

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Good experience taking my car to Honda on Grand for maintenance and David Taub is excellent service representative. maintenance and David Taub is excellent service representative. More

by BILLJ2468 Verified Customer Verified Customer

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Fast and friendly service. David welcomed me in, made sure we both understood the service I was getting done that day. He asked if I was going to wait, when I said yes he sho David welcomed me in, made sure we both understood the service I was getting done that day. He asked if I was going to wait, when I said yes he showed me to the waiting area where I could get a coffee or tea. When the service was completed he asked if I had any questions and explained them thoroughly. Overall, very professional and knowledgeable so it makes me even more happy I purchased a Honda and from this dealership More

by reneeknits Verified Customer Verified Customer

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I was very pleased with the service. They got me in and out quickly. Thanks They got me in and out quickly. Thanks More

by F.J.KLEIN74 Verified Customer Verified Customer

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After I was told my car was ready it took an hour and a half to get it. They lost my key fob. It took them that long to program new fobs! half to get it. They lost my key fob. It took them that long to program new fobs! More

by kim71 Verified Customer Verified Customer

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My experience with Honda on Grand was wonderful! I appreciate their quick, friendly, and thorough service. I appreciate their quick, friendly, and thorough service. More

by MeganDrivesAHonda Verified Customer Verified Customer

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I took my car in because the rear camera, side camera, and apple carplay stopped working. They also asked if I wanted a complimentary AC Check, which I agreed to. After waiting 1.5 hours they came out and and apple carplay stopped working. They also asked if I wanted a complimentary AC Check, which I agreed to. After waiting 1.5 hours they came out and said I needed a new rear view camera $500, the apple carplay was fine, and about $2,100 for an AC Evaporator. When I inquired about the side camera he said let me go check. He came back and informed me I was right, there was a software update that needed to be performed and that fixed all the issues, its a good thing I assumed they were connected and pushed back on buying a new backup camera. I then went to drive away and my AC would not work. I turned around and came back. They looked at the car again, which was more of my time only to say I needed a new fan motor. I asked if they would take care of this since the car was in their possession when the motor suddenly stopped working? Kevin informed me they would not be. I asked to speak with a manager and was introduced to David T. He also informed me that things happen and I would have to pay for this. He also said this was something "Electronic" and they did nothing to cause the motor to not work since their AC inspection was visual. But they did do a software update, which could have also caused the motor to stop if it is "electronics" causing the issue. However, Honda on Grand elected to take no responsibility and said this was just coincidence that a motor was working fine when brought in and happened to stop working when it was returned to me. I used to be a loyal customer who did all my maintenance at the dealership. However, I will now be taking my vehicle in for service elsewhere and will purchase my next Honda from another dealer. More

by PFDAWSON Verified Customer Verified Customer

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Quick and convenient service. Covered everything with me and service was done in the timeframe expected. Covered everything with me and service was done in the timeframe expected. More

by BOBTINCU Verified Customer Verified Customer

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