It's not the dealership, it's David Turcios.
He is knowledgeable, soft-spoken and very helpful. He is the reason I have my car serviced there. Whenever I make an appointment for service I req
He is knowledgeable, soft-spoken and very helpful. He is the reason I have my car serviced there. Whenever I make an appointment for service I request David.
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by Rocket Scientist
Service Price Transparency
Oct 02, 2025 -
Koons Tysons Toyota responded
Thank you for sharing your wonderful feedback about David! We’ll be sure to pass along your kind words and we hope to welcome you back to Koons Tysons Toyota Service Center soon.
Service writer was very nice And knowledge , will ,
definitely Become a regular customer , haven’t been there for a while, but love the way that treated me
definitely Become a regular customer , haven’t been there for a while, but love the way that treated me
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by huannguyen
Service Price Transparency
May 01, 2025 -
Koons Tysons Toyota responded
Huannguyen, we're delighted to hear that you had a positive experience with our service team at Koons Tysons Toyota. We look forward to welcoming you back as a regular customer!
I always bring my car to Koons Tysons Toyota for service
beacuse of one reason; service advisor David Turcios. He is low key, knowledgeable, and very professional. I trust his recommendations for what nee
beacuse of one reason; service advisor David Turcios. He is low key, knowledgeable, and very professional. I trust his recommendations for what needs to be done. He is the reason I use Koons service. have had other service advisors there which, unfortunately I would not use again.
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by Rocket Scientist
Service Price Transparency
Apr 21, 2025 -
Koons Tysons Toyota responded
Thank you for sharing your experience with us! We're delighted to hear that David has consistently provided exceptional service at Koons Tysons Toyota. Your trust and loyalty mean a lot, and we'll be sure to pass along your kind words to him. Safe travels until we see you next time!
Excellence place,excellent workers,excellent help, great
job great service, excellent management great service excellent
job great service, excellent management great service excellent
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by usoemaung
Service Price Transparency
Jan 29, 2025 -
Koons Tysons Toyota responded
Thank you for the fantastic feedback! We're delighted to hear that our team at Koons Tysons Toyota provided excellent service and made your experience a great one. We appreciate your support!
I’m very happy for him Their treatment at the reception
is very good and encouraging, and also in the office, the person is smiling and kind. Thank you to everyone.
is very good and encouraging, and also in the office, the person is smiling and kind. Thank you to everyone.
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by Abdalmajeid Aboud
Service Price Transparency
Jan 17, 2025 -
Koons Tysons Toyota responded
Abdalmajeid, we're delighted to hear about your positive experience with our team at Koons Tysons Toyota! Thank you for the kind words and support. We look forward to serving you again in the future!
It’s was great except should be better communication
between the people answering the phone with parts department and service department.
I was told when I call they have the 4 tires need after making
between the people answering the phone with parts department and service department.
I was told when I call they have the 4 tires need after making the appointment they told me only 2 and I had to schedule another day .
But David Mcdermoti was excellent and very professional and able to answer all my questions.
His great.
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by roulaarmani
Service Price Transparency
Other Employees Tagged:
David Mc Dermoti
Jan 15, 2025 -
Koons Tysons Toyota responded
Thank you for sharing your feedback with us, I'm sorry to hear all 4 tires weren't available when you came in for your service appointment. However, we're glad to hear that David provided excellent service at Koons Tysons Toyota. We appreciate your patience and will work on improving communications so we can continue to serve our customers.
Service Staff & Techs who earn/own your needs, issues,
concerns & respect. Service Staff you know and feel want to work at the Koons Service Department, many who have left on good standing, always seem to
concerns & respect. Service Staff you know and feel want to work at the Koons Service Department, many who have left on good standing, always seem to come back.
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by Jcpxyzt5
Service Price Transparency
Jan 13, 2025 -
Koons Tysons Toyota responded
It's wonderful to hear that our service staff and techs at Koons Tysons Toyota have made such a positive impression! We truly value their dedication and are glad it resonates with you. Thank you for sharing your experience!
The best dealer, excelent customer service and very
friendly people. No appointment . Thank you David Turcio for all your great help.
friendly people. No appointment . Thank you David Turcio for all your great help.
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by Toyota
Service Price Transparency
Dec 17, 2024 -
Koons Tysons Toyota responded
We're delighted to hear about your positive experience at Koons Tysons Toyota! It's great that David and the team provided excellent customer service. Thank you for sharing this feedback with us!
Always great customer service friendly service on time
knowledgeable staff I'm always happy with the service
knowledgeable staff I'm always happy with the service
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by brnbartholomew
Service Price Transparency
Dec 11, 2024 -
Koons Tysons Toyota responded
We're delighted to hear that you're consistently satisfied with the service at Koons Tysons Toyota! Our team takes pride in providing friendly and timely assistance. Thanks for your support!
Fantastic David customer service Alex thank you so much
UT the best of the Best
UT the best of the Best
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by Victor.cruz
Service Price Transparency
Oct 16, 2024 -
Koons Tysons Toyota responded
Victor, thank you for leaving Koons Tysons Toyota a five-star review! We are delighted to hear that David and Alex provided top-notch service. Until next time!