David Vorcheimer | Page 10

One of the best car buying experiences I have ever had. The value of my trade in was fair, the price of the new car great, financing was easily taken care of and fantastic orientation on car delivery. In The value of my trade in was fair, the price of the new car great, financing was easily taken care of and fantastic orientation on car delivery. In fact, a friend that was with me and had recently bought a Ford at another dealership commented on how much better my car delivery experience was from his...more thorough. Very friendly and supportive staff...did an excellent job of finding the car I wanted and got it delivered quickly. I highly recommend considering this dealership for your next car purchase. More

Helpful 0

Report | Print

I went in looking to sell my car & maybe lease a new one. I had prices from other dealerships. I explained my bottom line. David, the GM did everything he could to give me more money for my car & a comp one. I had prices from other dealerships. I explained my bottom line. David, the GM did everything he could to give me more money for my car & a comparable deal on the new lease. He didn't pressure or fast talk me as some dealers do. I originally had plans to lease a new jeep but instead got a much better deal on a new Escape, that I love. I am so happy with my choice. As an aside, I'm a single woman that went there by myself & not once did I feel intimidated or taken advantage of. The guys there are all very professional & respectful...something you don't easily find these days. I would & have already recommended Maplecrest & the Ford Escape to many people. More

Helpful 0

Report | Print

Maplecrest Ford of Mendham specifically the above mentioned employees made what I had previously considered a horrific task (buying a new car) surprisingly simple and stress free. I will recommend t mentioned employees made what I had previously considered a horrific task (buying a new car) surprisingly simple and stress free. I will recommend this dealership to anyone I hear of looking for a car, Ford or not. More

Helpful 0

Report | Print

I visited a few area dealerships to test drive and purchase a new car. I have to say I was underwhelmed with the service at many we went to, either feeling like they did not take me as a serious purc purchase a new car. I have to say I was underwhelmed with the service at many we went to, either feeling like they did not take me as a serious purchasing customer or they were trying to upsell ,me on models or features I was not interested in. Maplecrest was different. The customer service from Brian McHugh, my Sales Consultant was great. He was easy to work with, friendly and professional. From Sales to Service everyone was equally friendly and professional. They were thorough in explaining everything and prompt at responding to any questions or concerns I had during the purchase and after acquiring my new car. I would (and have) highly recommend Maplecrest and Brian if you are looking for a new or used car. More

Helpful 0

Report | Print

We have been customers of Maplecrest for about 7 years now & have always had an exceptional customer service experience. They are professional, courteous and very accommodating. I was recently in an accid now & have always had an exceptional customer service experience. They are professional, courteous and very accommodating. I was recently in an accident, and my Edge was totaled. I loved that truck. Charlie and team made it so easy to select a new Edge. The selection, financing and delivery were really made very smooth, quickly & efficiently. I also want to add that I got another Edge because I feel the truck saved my life in this accident. We would highly recommend Maplecrest Ford & Charlie to everyone! More

Helpful 0

Report | Print

The level of service was outstanding, which made the whole process so simple. I couldn't be happier with my choice. The Exploer is roomy and luxurious. whole process so simple. I couldn't be happier with my choice. The Exploer is roomy and luxurious. More

Helpful 0

Report | Print

Our car was totaled on December 23, 2011. We had purchased our previous 6 cars from this franchise, and we have always been pleased. After the accident, we needed the help and support of the dealers purchased our previous 6 cars from this franchise, and we have always been pleased. After the accident, we needed the help and support of the dealership to get us back on track. They went out of their way to be helpful, supportive, and caring, and I know they made every effort to find us a car that would meet our needs at the most reasonable price that they could offer it to us. Their honesty, integrity, and caring is unparalleled. More

Helpful 0

Report | Print

I took my 2011 Mustang GT in for regularly scheduled maintenance. The service manager was unable to help me with an issue that arose. I was later contacted by David Vorcheimer the General Manager who of maintenance. The service manager was unable to help me with an issue that arose. I was later contacted by David Vorcheimer the General Manager who offered a solution to my issue. Dave has been very supportive and expedited the process. I promptly scheduled an appointment to have the issue resolved and am pleased with the results. More

Helpful 1

Report | Print

From the first time I contacted Maplecrest, they have been nothing but first class. When I first arrived they told me very simply, they are not a big, highway front dealership, you have to want to come t been nothing but first class. When I first arrived they told me very simply, they are not a big, highway front dealership, you have to want to come to Maplecrest. From that simple statement, they have proved it was worth the trip. Each and every employee I met was professional and friendly. The vehicle I bought was clean and in better condition than I thought it would be. There was no pressure, or ansgt I had experienced at other dealerships in the past. Pricing was good, and fair. Justin followed up a few days after the sale. It was such a postive experience that if I were in the market for another car, new or used, I woudl shop again at maplecrest again. More

Helpful 0

Report | Print

The sales person (Barbara Hanson) and the manager (Dave Vorheimer) were terrific putting the deal together, giving me a reasonable price for my trade in and getting me my new car fast. Vorheimer) were terrific putting the deal together, giving me a reasonable price for my trade in and getting me my new car fast. More

Helpful 0

Report | Print