David Weaver

Purchased a Lexus at Metro Lexus, the experience was positive. Colin was very helpful and not pushy, kept me updated as to options available and expected delivery time. Overall satisfied w the service I positive. Colin was very helpful and not pushy, kept me updated as to options available and expected delivery time. Overall satisfied w the service I received and definitely will recommend the dealership! More

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Ryan was very responsive, professional, and thorough. He helped coordinate the delivery of my new GX 550. Ryan made the process extremely easy and fun. I definitely recommend working with him and Metro L He helped coordinate the delivery of my new GX 550. Ryan made the process extremely easy and fun. I definitely recommend working with him and Metro Lexus.! More

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Seth was wonderful in working with me and keeping me informed. Probably one of the easiest and smoothest car buying experience without being pressured. Very positive and pleasant to work with. Taysean informed. Probably one of the easiest and smoothest car buying experience without being pressured. Very positive and pleasant to work with. Taysean is a great technician that explained many of the feature of this car. Great conversing with him. David at the finance dept. did a great job finding me a loan with low interest without prepayment penalty. Overall, great experience in purchasing my first Lexus. Thank you for the fulfilling experience. Geeva More

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Thanks to Colin for his service, my replacement from NX350 to RX350 went very smoothly! It is very worthy of respect and praise to make efforts for this. NX350 to RX350 went very smoothly! It is very worthy of respect and praise to make efforts for this. More

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Very Responsive and accommodating. They truly embody the values of a luxury dealership by making each interaction feel catered to you. They truly embody the values of a luxury dealership by making each interaction feel catered to you. More

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The moment you walk in the door, you are greeted and welcomed to the dealership. As a customer, I always feel that I am appreciated and always treated well. I am a repeat customer, and have never had a welcomed to the dealership. As a customer, I always feel that I am appreciated and always treated well. I am a repeat customer, and have never had a bad experience. Christian is the best - his goal was to make sure I got the perfect vehicle - my vehicles get better every time! Great job More

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Metro Lexus is a great dealership. Great service, knowledgeable employees. Beautiful and clean facilities. Overall just great customer service! Seth Collins was our sales associate and Great service, knowledgeable employees. Beautiful and clean facilities. Overall just great customer service! Seth Collins was our sales associate and he was excellent. Very knowledgeable, spent time with us, and answered our questions. Very personable! Enjoyed working with him! More

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I recently purchased a used vehicle from Metro Lexus, and I can say that they are by far the best dealership (of any brand) I have ever dealt with. I drove 3 hours one way to complete this transaction, and i I can say that they are by far the best dealership (of any brand) I have ever dealt with. I drove 3 hours one way to complete this transaction, and it was well worth the time and effort. Next time I need a vehicle, Metro Lexus will be the first place I check. The experience was that good. No hard sell, no mind games, no trickery. Because of the distance, I conducted all of the preliminaries and negotiations via email. My sales rep, Candice, was aboveboard, forthcoming, and professional during the entire process. She responded quickly to my questions and provided plenty of follow up detail, including a video that highlighted not only the vehicle’s selling points but also its flaws. That sort of up-front honesty made me willing to continue the conversation and risk the 3-hour drive to complete the purchase. I’ve had bad experiences with car dealers in the past, so I was fully prepared for a few “surprises” once I showed up in person. As it turns out, the only surprise was how well Metro had detailed the car. The car was immaculate, including very skillful removal of two minor dings/dents that Candice had disclosed in her video. During my time on site, Candice was helpful, professional, and genuine. She was a pleasure to work with. After I finished my inspection and test drive, the transaction was painless. Yes, the sales manager offered me an extended warranty, but there was no pressure when I politely declined. Such a refreshing contrast to my last car buying experience at a dealership in Columbus whose name rhymes with “liars.” Candice, you’re a class act, and so is Metro Lexus. More

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Tori was excellent and very patient with all of our questions! She made the process easy and was very helpful from start to finish! questions! She made the process easy and was very helpful from start to finish! More

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Thanks to the lexus team, especially Allison for facilitating my purchase! Being out of state was a challenge, but she coordinated everything. The dealership is spotless and immaculate. Highly recom facilitating my purchase! Being out of state was a challenge, but she coordinated everything. The dealership is spotless and immaculate. Highly recommend! More

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