David Weaver | Page 2

Terry is the best, she was patient with us, extremely knowledgeable about all Lexus Models. She took time to follow-up with us. Terry was honest, friendly and easy to work with. Call Terry, she’s the BES knowledgeable about all Lexus Models. She took time to follow-up with us. Terry was honest, friendly and easy to work with. Call Terry, she’s the BEST! More

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I had an outstanding experience at this Lexus dealership! From the moment I walked in, the team was professional, knowledgeable, and genuinely focused on making sure I felt comfortable and confident in my de From the moment I walked in, the team was professional, knowledgeable, and genuinely focused on making sure I felt comfortable and confident in my decision. There was no pressure—just exceptional service and clear communication throughout the entire process. They truly went above and beyond, even following up after my purchase to ensure everything was perfect. I couldn’t be happier with my new Lexus and highly recommend this dealership to anyone looking for a first-class experience! More

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Colin performed an outstanding service. Very engaged and responsive. He also respected my needs and availability which I sincerely appreciated. Very engaged and responsive. He also respected my needs and availability which I sincerely appreciated. More

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Great customer service! Easy to communicate with. Flexible on budget. Friendly staff who worked hard to make sure we were happy with our car purchase. Easy to communicate with. Flexible on budget. Friendly staff who worked hard to make sure we were happy with our car purchase. More

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We had a great experience working with Dave on the purchase of my first Lexus! He was very patient with us as we test drove a few models and gave us multiple options while considering what model we we purchase of my first Lexus! He was very patient with us as we test drove a few models and gave us multiple options while considering what model we were interested in. When we came back to finalize the purchase, he had little teddy bears for our girls, which was a thoughtful surprise. The purchase process was seamless and their tech team was really helpful getting me acclimated to my new car. And they really do put the giant red bow on the car :) Would recommend Dave and Lexus of Cleveland! More

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Pleasant experience. Customer focused and responsive with good follow up and clear communication. Car delivery experience was especially nice and provided thorough expla Customer focused and responsive with good follow up and clear communication. Car delivery experience was especially nice and provided thorough explanation of car features which was much appreciated. Very pleased overall with this dealer experience. More

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Margaret was absolutely wonderful to work with. Everyone at Lexus was attentive and accommodating. They made this experience very enjoyable! Everyone at Lexus was attentive and accommodating. They made this experience very enjoyable! More

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I recently purchased a new Lexus. Simon was my salesman, and because my vehicle was shipping from Japan, it was a journey to get here! But Simon communicated with me throughout the Simon was my salesman, and because my vehicle was shipping from Japan, it was a journey to get here! But Simon communicated with me throughout the process and was wonderful to work with! It was also a pleasure working with Dave in Finance as well as Tysean, the delivery specialist who walked me through everything I needed to know before taking my first drive! I had a recent visit to the Service Department for a minor wheel scuff (I am very grateful to Dave for highly suggesting the tire/wheel protection!). It has already rescued me and will teach me to stay away from the fast-food drive-thru! (I hit the curb turning the drive-thru corner.) That's where Adam, in service, comes in. Adam was personable, professional and answered all my questions without rushing me. Yes, this is a long review, but I wanted to cover everything! A shout-out also goes to Donna - the receptionist! She answers the telephone in a lovely voice and has a pleasant personality to greet you as you arrive at the dealership. Thank you Lexus of Cleveland! More

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Dave Kantor was our sales person, he was very helpful in completing the transaction. There was no back-and-forth long drawn out process to get the deal done. I highly recommend this dealership. completing the transaction. There was no back-and-forth long drawn out process to get the deal done. I highly recommend this dealership. More

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Matt Long at Lexus of Cleveland was incredibly kind and efficient in helping me to purchase a pre-owned Lexus, sight unseen, from 3 states away. I truly love my Lexus and I owe it all to Matt's capable he efficient in helping me to purchase a pre-owned Lexus, sight unseen, from 3 states away. I truly love my Lexus and I owe it all to Matt's capable help. More

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