David Wikle | Page 22

Came through on doing the right thing I had a punctured condenser grill in my brand new 2016 CRV. When and how the puncture got there was up to debate, we'll say, but with just over a thou I had a punctured condenser grill in my brand new 2016 CRV. When and how the puncture got there was up to debate, we'll say, but with just over a thousand miles on the car and less than two months of ownership, a $650.00 repair job to replace the entire condenser and recharge the coolant was not something I was too keen on indulging. Thankfully, the guys worked with me on the issue and arranged for the part to be reinstalled free of charge. It was the right thing to do. I'm not saying that merely because it benefitted my wallet, either. Had I been forced to foot the bill for such a costly repair charge about a month after driving it off the lot, I would have taken a dim view of Lou Sobh, and Honda overall for the lack of good will. Thankfully, reason prevailed. The service team at Lou Sobh has earned my respect and won me over as a Honda fan. I can't praise them enough. More

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Great Communication The guys at the shop were very fast and the office stayed in touch throughout the process. We were always aware of what was happening and what the tim The guys at the shop were very fast and the office stayed in touch throughout the process. We were always aware of what was happening and what the timing and price would be. More

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Dedicated dealership Every one treated us like we were their guest in their home and dedicated to making sure we had everything we needed and wanted and left happy! Every one treated us like we were their guest in their home and dedicated to making sure we had everything we needed and wanted and left happy! More

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Oil change Very efficient. My name was up when I arrived. I enjoyed coffee and popcorn while waiting. The wait was short, and I like my car being returned to me Very efficient. My name was up when I arrived. I enjoyed coffee and popcorn while waiting. The wait was short, and I like my car being returned to me washed! More

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Great service !! Great service department and friendly staff! Highly recommend ! Easy to make appointment and shuttle service! Great clean dealership! I will be buying Great service department and friendly staff! Highly recommend ! Easy to make appointment and shuttle service! Great clean dealership! I will be buying my next Honda here!! Thank you More

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Dedication Service was performed as requested, completed as promised!! Reasonable rates, comfortable and clean waiting area! All employees dealt with were friend Service was performed as requested, completed as promised!! Reasonable rates, comfortable and clean waiting area! All employees dealt with were friendly and helpful. I will be back! More

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Service experience Heather and David were exceptional. David is easily accessible and always visible in the Service Dept. Heather was very professional and got my car Heather and David were exceptional. David is easily accessible and always visible in the Service Dept. Heather was very professional and got my car in and out. More

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Service is great but not sure the quality The people are polite , there are caffe and snack in waiting area. but i am not sure the quality of the service, I had been there three times for ser The people are polite , there are caffe and snack in waiting area. but i am not sure the quality of the service, I had been there three times for service, every time it ending with car wash , but it is just split some water on to the car, not really a wash. if they are not taking care of small stuff well, I am not sure how they do the job that I cannot see. More

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Service is great! Everyone is very friendly and efficient and do a great job! They allow my service dog to come in and are very kind and open to him being with me. Everyone is very friendly and efficient and do a great job! They allow my service dog to come in and are very kind and open to him being with me. More

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Very Satisfied! We bought a new Odyssey from Nick Scofield and couldn't be happier. He listened to our preferences, found us exactly what we wanted, and moved us thr We bought a new Odyssey from Nick Scofield and couldn't be happier. He listened to our preferences, found us exactly what we wanted, and moved us through the process at our own pace - which was pretty quick! We were pleased with his knowledge and customer service; it was also a pleasure to see David Kellum at the dealership, who helped us purchase our first Odyssey in Roswell about 8 years ago. More

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