David Zarillo | Page 21

New car Great experience from beginning to end! Awesome truck great price! Matt Bruno the sales man was excellent very knowledgeable and polite! A master of h Great experience from beginning to end! Awesome truck great price! Matt Bruno the sales man was excellent very knowledgeable and polite! A master of his trade!! Go see Matt he’ll take care of you!! Thanks again!!! More

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GOOD OVERALL EXPERIENCE Excellent price, no pressure tactics, no up-selling nonsense. The dealership could use a larger lot but otherwise, a very good experience. I would rec Excellent price, no pressure tactics, no up-selling nonsense. The dealership could use a larger lot but otherwise, a very good experience. I would recommend them. More

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Fantastic dealership & awesome staff! Kelly Mazza was our salesman. Car was ready when we arrived. The entire process was less then 2 hours. David in finance answered all my questions. H Kelly Mazza was our salesman. Car was ready when we arrived. The entire process was less then 2 hours. David in finance answered all my questions. Highly recommend the dealership, go see a Kelly if you need a Jeep!! More

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Great discounts. The sales team was great and friendly. They did everything they can to make the deal happen at a price we agreed on. We are so happy with this team. T The sales team was great and friendly. They did everything they can to make the deal happen at a price we agreed on. We are so happy with this team. This is the second new car we purchased from this dealership. More

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Excellent . Best dealership by far. Wouldn’t use any other dealership for my commercial vehicle needs. I highly recommend dcj for any and all of your new vehicl . Best dealership by far. Wouldn’t use any other dealership for my commercial vehicle needs. I highly recommend dcj for any and all of your new vehicle needs More

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Excellent car buying experience Thank you to all the staff at Rt. 18 Auto for a fantastic car buying experience and working out a great deal! A special thank you to the owner, Bill Thank you to all the staff at Rt. 18 Auto for a fantastic car buying experience and working out a great deal! A special thank you to the owner, Bill McDonagh, Sal Ali, and David Zarillo. If you are looking to buy a great Domestic car and are in the area, we strongly recommend this dealership. More

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Excellent Darlene Keats was my sales manager. She was excellent. What a pleasure to work with and would highly recommend her. Everyone is friendly and helpfu Darlene Keats was my sales manager. She was excellent. What a pleasure to work with and would highly recommend her. Everyone is friendly and helpful at this dealership. More

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Yellow wrangler The salesman was professional. Speaking with David, Michael, and Sofia was a great experience. All professional, friendly, and patient with all my man The salesman was professional. Speaking with David, Michael, and Sofia was a great experience. All professional, friendly, and patient with all my many questions and requests!!! Overall a 5/5 (10!!) experience !! This is our 3 ed car from same dealership and every time seems to get better !!! More

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Stress free!! This family owned dealership is great! Great incentives. Friendly staff. Honest and no games. Best experience all around I've ever had leasing a car. This family owned dealership is great! Great incentives. Friendly staff. Honest and no games. Best experience all around I've ever had leasing a car. More

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Once they have your money, forget about customer service Bought my car here back in January and had no problems with it. Open till recently, I started to have an issue with it. I took it to the service cen Bought my car here back in January and had no problems with it. Open till recently, I started to have an issue with it. I took it to the service center, and they were very nice over the phone. However, when I took my car there to be serviced, they called me back under 2 hours telling me it’s fine. I was upset because I never had an issue before. I spoke to David (financial director) who basically told me I was being crazy and I was “all over the place”. He was extremely rude and no help whatsoever. Funny thing is, when I bought the car and gave him all my money, he was extremely personable and kind. Funny how things change after they have your money. I was also told with a service, the car would be washed. I suppose because there was no work actually done, they decided not to wash it either? Such horrible customer service which really upset me because when I bought the car everyone was so nice. I felt shoved out of the service department and it was very frustrating because they wouldn’t even try and help me understand the issue. They just shooed me away. Mind you, I have full coverage, and I’m pretty sure all they did was look under the hood and close it right back up. Customer service in he customer service department was also bad- again, felt like I was being shooed out. More

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