Dawn Kelly
Dawn Kelly at Gordie Boucher Lincoln of West Allis

Dawn Kelly

Service Advisor

Gordie Boucher Lincoln of West Allis

3161 S 108th St
West Allis, WI 53227

Contact Me
4.9
437 Reviews

Dealership Experience

10 yrs, 8 mos

Industry Experience

10 yrs, 8 mos

Languages Spoken

English English

4.9

437 Reviews

Write a Review

437 Reviews of Dawn Kelly

January 10, 2026

Dealership Rating
Employee Rating

All work was completed on-time and done well. Dawn kept me up to speed on everything . Any problems or changes were promptly brought to my attention. The facilities are quite nice. All personne More

by davidspurlock26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 10, 2026

Gordie Boucher Lincoln of West Allis responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Lincoln of West Allis. Roy Reger Service Manager 414-327-6000

January 09, 2026

Dealership Rating
Employee Rating

Everyone was polite professional but I asked if a sticker on the inside of my windshield could be removed and it wasn't even though Dawn wrote it down, other than that my experience was great More

by 70MIKE1116
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly

Jan 11, 2026

Gordie Boucher Lincoln of West Allis responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon! Roy Reger Service Manager 414-327-6000

January 08, 2026

Dealership Rating
Employee Rating

Dawn and the others employees always very professional respectful and kind. Knowledgeable dedicated helpful marvelous More

by LRILEYGLENN
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly

Jan 08, 2026

Gordie Boucher Lincoln of West Allis responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Lincoln of West Allis. We appreciate your business and hope to see you again soon! Roy Reger Service Manager 414-327-6000

January 07, 2026

Dealership Rating
Employee Rating

Everything is excellent, received fast and efficient service from all dealership personnel. Will return for future service needs More

by tgarbo1948
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly

Jan 07, 2026

Gordie Boucher Lincoln of West Allis responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Roy Reger Service Manager 414-327-6000

January 02, 2026

Dealership Rating
Employee Rating

Boucher Lincoln took great care of our vehicle figuring out the problem and coming up with a solution. Dawn did a very nice job keeping me informed and she just provided fantastic service. She is a great a More

by Dp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryson, Anthony

Jan 02, 2026

Gordie Boucher Lincoln of West Allis responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Lincoln of West Allis to be a positive one. Please don't hesitate to reach out if you need anything else. Roy Reger Service Manager 414-327-6000

December 24, 2025

Dealership Rating
Employee Rating

Excellent service people are very helpful and the quality of work is outstanding. This is the place to go More

by NJMEILAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 24, 2025

Gordie Boucher Lincoln of West Allis responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Roy Reger Service Manager 414-327-6000

December 20, 2025

Dealership Rating
Employee Rating

Quick friendly service. So happy having my camera fixed. Thank you. Merry Christmas and Happy New Year. More

by BSIMPSON1227
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly

Dec 21, 2025

Gordie Boucher Lincoln of West Allis responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Roy Reger Service Manager 414-327-6000

December 07, 2025

Dealership Rating
Employee Rating

They took care of a warranty issue with my mirror, replaced my front brakes and tires. Always helpful. Beat tire prices of any other local retailers i shopped. More

by epf100
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly

Dec 07, 2025

Gordie Boucher Lincoln of West Allis responded

Thank you for choosing Gordie Boucher Lincoln of West Allis. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Roy Reger Service Manager 414-327-6000

December 05, 2025

Dealership Rating
Employee Rating

Gordie Boucher provided me with great customer service. Communications were clear - the dealership is extremely clean and well maintained - the service work was completed as promised - and everyone there More

by LTSCHANZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 05, 2025

Gordie Boucher Lincoln of West Allis responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Lincoln of West Allis. Roy Reger Service Manager 414-327-6000

December 02, 2025

Dealership Rating
Employee Rating

I went in for a oil change and brakes. They told me I needed tires and a new battery. However what they failed to do was tell me I need a new headlight. But on the inspection sheet it stat More

by Ashleyrie93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Roberto Hernandez, AJ Kallas

Dec 05, 2025

Gordie Boucher Lincoln of West Allis responded

Providing a positive experience is our top priority, Ashley, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Roy Reger Service Manager 414-327-6000

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