Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Dawn Kelly
Dawn Kelly at Gordie Boucher Lincoln of West Allis
Refer Me

Dawn Kelly

Service Advisor

Gordie Boucher Lincoln of West Allis

3161 S 108th St
West Allis, WI 53227

Contact Me
4.8
395 Reviews

Dealership Experience

9 yrs, 11 mos

Industry Experience

9 yrs, 11 mos

Languages Spoken

English English

4.8

395 Reviews

Write a Review

395 Reviews of Dawn Kelly

April 21, 2025

Dealership Rating
Employee Rating

Excellent customer service! I appreciate focused attention to what my concerns are and what my vehicle needs.i was informed about what my plan provides and any discounts I could More

by Dale L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roberto Hernandez, Roy Reger

Report | Print
Apr 21, 2025

Gordie Boucher Lincoln of West Allis responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Roy Reger Service Manager 414-327-6000

April 20, 2025

Dealership Rating
Employee Rating

The best customer service. I appreciate the extra effort to identify if I had a warranty More

by ahmad.qawi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 20, 2025

Gordie Boucher Lincoln of West Allis responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Lincoln of West Allis! Roy Reger Service Manager 414-327-6000

April 12, 2025

Dealership Rating
Employee Rating

Best dealership I’ve ever dealt with. Honest, accommodating, and impeccable service. Dawn Kelly and the service team is top notch. Way better service at Gordie Boucher Lincoln than at More

by Marytklinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Mattison

Report | Print
Apr 12, 2025

Gordie Boucher Lincoln of West Allis responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Lincoln of West Allis, we look forward to having you as a valued customer for many years to come! Roy Reger Service Manager 414-327-6000

April 11, 2025

Dealership Rating
Employee Rating

Great communications and support in making my repairs work for me. The entire team demonstrates that they care about customers. More

by LTSCHAMZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Mattison, Roberto Hernandez, AJ Kallas, Roy Reger

Report | Print
Apr 12, 2025

Gordie Boucher Lincoln of West Allis responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Lincoln of West Allis. We look forward to having you as one of our valued customers for many more years to come! Roy Reger Service Manager 414-327-6000

April 08, 2025

Dealership Rating
Employee Rating

Everyone there is extremely welcoming and friendly. And it's always nice to talk with Keifa too. We've bought all of our cars from him in the past years. Great guy! More

by JASWANSON
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly

Report | Print
Apr 08, 2025

Gordie Boucher Lincoln of West Allis responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Lincoln of West Allis! Roy Reger Service Manager 414-327-6000

April 03, 2025

Dealership Rating
Employee Rating

Amazing service as always ! !! Thanks again to Dawn and her great follow ups and good advise on the repairs. More

by RACHEL.M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 03, 2025

Gordie Boucher Lincoln of West Allis responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Lincoln of West Allis. Roy Reger Service Manager 414-327-6000

April 03, 2025

Dealership Rating
Employee Rating

Fair prices and courteous employees. Fair prices and courteous employees. Fair prices and courteous employees. More

by TPRICE43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gus Hollo, Roy Reger

Report | Print
Apr 03, 2025

Gordie Boucher Lincoln of West Allis responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Roy Reger Service Manager 414-327-6000

March 01, 2025

Dealership Rating
Employee Rating

Gordie Boucher sold me a bad car under the false pretense of me having 'bumper to bumper coverage. The service was very dishonest and they charged me thousands of dollars for problems that were never address More

by DHUB72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brian Mattison, Roberto Hernandez, AJ Kallas, Roy Reger

Report | Print
Mar 05, 2025

Gordie Boucher Lincoln of West Allis responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Roy Reger Service Manager 414-327-6000

February 13, 2025

Dealership Rating
Employee Rating

We've been customers for over twenty years due to the customer centric focus by Dawn Kelly, Kifah Bharat and others at Boucher Lincoln. More

by RMATUSIK0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Mattison

Report | Print
Feb 13, 2025

Gordie Boucher Lincoln of West Allis responded

Thank you for choosing Gordie Boucher Lincoln of West Allis for 20 years. We truly appreciate your loyalty to us. Thank you for the five-star rating. We look forward to sharing your compliments with our crew. Roy Reger Service Manager 414-327-6000

February 11, 2025

Dealership Rating
Employee Rating

Great service, speedy. Communicated throughout so I was aware of what repairs were needed. The manager Rachel was exceptional More

by sherrymn515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Minshall

Report | Print
Feb 11, 2025

Gordie Boucher Lincoln of West Allis responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rachel met your expectations. Thank you again for choosing Gordie Boucher Lincoln of West Allis. We look forward to having you as one of our valued customers for many more years to come! Roy Reger Service Manager 414-327-6000

1
2
...
40

Dealership Inventory (222 Vehicles)

new 2025 Lincoln Aviator car, priced at $71,314
2025 Lincoln Aviator
new
White exterior
Automatic
All-wheel Drive
$71,314
View Details
new 2025 Lincoln Nautilus car, priced at $52,566
2025 Lincoln Nautilus
new
White Platinum Clearcoat Metallic exterior
CVT
All-wheel Drive
$52,566
View Details
used 2023 Toyota Camry car, priced at $23,350
2023 Toyota Camry
used
Supersonic Red exterior
Automatic
Front-wheel Drive
$23,350
View Details
new 2025 Lincoln Nautilus car, priced at $57,239
2025 Lincoln Nautilus
new
Infinite Black Metallic Clearcoat exterior
Automatic
All-wheel Drive
$57,239
View Details
new 2025 Lincoln Nautilus car, priced at $51,724
2025 Lincoln Nautilus
new
White Platinum exterior
CVT
All-wheel Drive
$51,724
View Details
used 2021 Ford F-150 car, priced at $34,995
2021 Ford F-150
used
White Metallic exterior
Automatic
Four-wheel Drive
$34,995
View Details
View All Inventory