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Dawn Kelly
Dawn Kelly at Gordie Boucher Lincoln of West Allis

Dawn Kelly | Page 17

Service Advisor

Gordie Boucher Lincoln of West Allis

3161 S 108th St
West Allis, WI 53227

Contact Me
4.9
514 Reviews

Dealership Experience

11 yrs, 3 mos

Industry Experience

11 yrs, 3 mos

Languages Spoken

English English

4.9

514 Reviews

Write a Review

514 Reviews of Dawn Kelly

August 30, 2024

Dealership Rating
Employee Rating

From picking up the car at my house to returning, the whole experience was seamless. Having the loaner be the same model I normally drive was nice too. More

by nancy3935
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 30, 2024

Gordie Boucher Lincoln of West Allis responded

Thank you, Nancy! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Lincoln of West Allis. Roy Reger Service Manager 414-327-6000

August 29, 2024

Dealership Rating
Employee Rating

Dawn is absolutely fabulous. I also have worked with Brian and he is a great guy. My first experience with Roberto and he was very helpful More

by jbug.1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roberto Hernandez , Brian Mattison

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Aug 29, 2024

Gordie Boucher Lincoln of West Allis responded

Thanks for sharing your thoughts about your experience with Dawn and Roberto here at Gordie Boucher Lincoln of West Allis. We appreciate your business and hope to see you again soon! Roy Reger Service Manager 414-327-6000

August 23, 2024

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Employee Rating

Best service ever. They picked my car up, fixed the tire, washed and vacuumed the car and delivered it back to us. More

by Leereger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roberto Hernandez, AJ Kallas, Roy Reger , Brian Mattison

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Aug 24, 2024

Gordie Boucher Lincoln of West Allis responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Roy Reger Service Manager 414-327-6000

August 23, 2024

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Employee Rating

We wish to have our Lincoln serviced by a Lincoln dealer and Gordie Boucher is the closest dealer. More

by Hjacoby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 24, 2024

Gordie Boucher Lincoln of West Allis responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Lincoln of West Allis, we look forward to having you as a valued customer for many years to come! Roy Reger Service Manager 414-327-6000

August 23, 2024

Dealership Rating
Employee Rating

The service was great. Would keep coming back with how good I was treated by their team More

by KCLSCHAWHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roberto Hernandez, AJ Kallas, Roy Reger , Mike Jansen, Brian Mattison

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Aug 24, 2024

Gordie Boucher Lincoln of West Allis responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Roy Reger Service Manager 414-327-6000

August 20, 2024

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Employee Rating

I’ve always been treated in a professional and polite manner. From the sales people to the maintenance people, they have brought much credit up upon themselves and the dealership. More

by JKLOPP1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Loth , Brian Mattison

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Aug 21, 2024

Gordie Boucher Lincoln of West Allis responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Lincoln of West Allis. We appreciate your business and hope to see you again soon! Roy Reger Service Manager 414-327-6000

August 19, 2024

Dealership Rating
Employee Rating

Alwaya haf a good experienc with Boucher. This time was no different. I was treazed well More

by JPDIRECTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 19, 2024

Gordie Boucher Lincoln of West Allis responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Roy Reger Service Manager 414-327-6000

August 19, 2024

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Employee Rating

Not the greatest customer service. High are high and things should have been caught when I was in for an oil change. Got charged $200 for going back over what was done 2 weeks prior. T More

by Winkiejake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Roberto Hernandez, Roy Reger

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Aug 22, 2024

Gordie Boucher Lincoln of West Allis responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Roy Reger Service Manager 414-327-6000

August 19, 2024

Dealership Rating
Employee Rating

All of my recent work was completed on time along with a car wash. I continue to bring my work to Boucher More

by Jspurlock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roberto Hernandez, AJ Kallas, Roy Reger , Brian Mattison

Report | Print
Aug 19, 2024

Gordie Boucher Lincoln of West Allis responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Roy Reger Service Manager 414-327-6000

August 17, 2024

Dealership Rating
Employee Rating

I am always acknowledged by everyone working there, making sure my needs are met. Thanks! More

by KOSMUDLITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kifah Barakat, AJ Kallas

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Aug 17, 2024

Gordie Boucher Lincoln of West Allis responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Lincoln of West Allis. Roy Reger Service Manager 414-327-6000

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