Dawn Kelly | Page 48

Had a low tire indication. Was close to your facility so drove in to get air put in tire and a plate tightened under the car. They found a screw-in the tire. One hour and 15 minutes later I was able to le drove in to get air put in tire and a plate tightened under the car. They found a screw-in the tire. One hour and 15 minutes later I was able to leave with my car fixed. I did not have an appointment so was most appreciative. More

by BSIMPSON1227 Verified Customer Verified Customer

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Tim and the Service Team quickly and efficiently mounted a great set of new tires on my MKS. Not only was the work done earlier than promised, but the price was even a bit below the original estimate - nic a great set of new tires on my MKS. Not only was the work done earlier than promised, but the price was even a bit below the original estimate - nice surprise! More

by MUZIK92 Verified Customer Verified Customer

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I pass three other dealers on my way to Boucher. But I choose to drive from Oconomowoc, This should tell you a lot. Dawn and the service tech always do an awesome job. choose to drive from Oconomowoc, This should tell you a lot. Dawn and the service tech always do an awesome job. More

by MPANELLA1966 Verified Customer Verified Customer

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I called to confirm my appointment after I made it online. The service member must have switched the date when he moved my time up a little. When I came for my appointment, they didn't have me schedu online. The service member must have switched the date when he moved my time up a little. When I came for my appointment, they didn't have me scheduled until late October. Once I showed my text message confirming my appointment for original date, Dawn was able to accommodate me and my repairs were done in a timely manner. She was very friendly and made me feel better after the little appointment mix-up. Also I didn't know my car was still covered under warranty, wish I would have know that. Reminders would be awesome to get certain time wearing repairs completed before warranty expires. More

by DRE0201 Verified Customer Verified Customer

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I love coming here! I truly feel valued. Both the service and sales team take care of my needs and always make me feel welcome. Thank you for all your help! and sales team take care of my needs and always make me feel welcome. Thank you for all your help! More

by OMZE84 Verified Customer Verified Customer

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Dawn was very friendly and helpful very our service that needed to get done. She made our appointment time very pleasant. The service lounge was very clean to wait in. needed to get done. She made our appointment time very pleasant. The service lounge was very clean to wait in. More

by Greg & Karen Verified Customer Verified Customer

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Nice group of people to work with. I travel all the way from Oconomowoc to have my service done here. That should say a lot !!! from Oconomowoc to have my service done here. That should say a lot !!! More

by MPANELLA1966 Verified Customer Verified Customer

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Dawn was fantastic! She did everything it took to get my car serviced and back to me in record time. I was treated like a valued friend. I’ll be back! car serviced and back to me in record time. I was treated like a valued friend. I’ll be back! More

by Heather Verified Customer Verified Customer

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We started off on the wrong foot because I was early. Told I had to wait 10 minutes till the appointment time. My motto: If you're not early or late. Thing improved after that. Job was done in a timely f Told I had to wait 10 minutes till the appointment time. My motto: If you're not early or late. Thing improved after that. Job was done in a timely fashion and I was thanked. More

by lkreiter Verified Customer Verified Customer

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Dawn the service consultant was very personable engaging in a real conversation, which was a welcome change for me from other customer service people I have dealt with from other unrelated businesses, where in a real conversation, which was a welcome change for me from other customer service people I have dealt with from other unrelated businesses, where brevity is the norm. More

by BRITESTAR2001 Verified Customer Verified Customer

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