Dawn Kelly | Page 48

I called to confirm my appointment after I made it online. The service member must have switched the date when he moved my time up a little. When I came for my appointment, they didn't have me schedu online. The service member must have switched the date when he moved my time up a little. When I came for my appointment, they didn't have me scheduled until late October. Once I showed my text message confirming my appointment for original date, Dawn was able to accommodate me and my repairs were done in a timely manner. She was very friendly and made me feel better after the little appointment mix-up. Also I didn't know my car was still covered under warranty, wish I would have know that. Reminders would be awesome to get certain time wearing repairs completed before warranty expires. More

by DRE0201 Verified Customer Verified Customer

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I love coming here! I truly feel valued. Both the service and sales team take care of my needs and always make me feel welcome. Thank you for all your help! and sales team take care of my needs and always make me feel welcome. Thank you for all your help! More

by OMZE84 Verified Customer Verified Customer

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Dawn was very friendly and helpful very our service that needed to get done. She made our appointment time very pleasant. The service lounge was very clean to wait in. needed to get done. She made our appointment time very pleasant. The service lounge was very clean to wait in. More

by Greg & Karen Verified Customer Verified Customer

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Nice group of people to work with. I travel all the way from Oconomowoc to have my service done here. That should say a lot !!! from Oconomowoc to have my service done here. That should say a lot !!! More

by MPANELLA1966 Verified Customer Verified Customer

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Dawn was fantastic! She did everything it took to get my car serviced and back to me in record time. I was treated like a valued friend. I’ll be back! car serviced and back to me in record time. I was treated like a valued friend. I’ll be back! More

by Heather Verified Customer Verified Customer

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We started off on the wrong foot because I was early. Told I had to wait 10 minutes till the appointment time. My motto: If you're not early or late. Thing improved after that. Job was done in a timely f Told I had to wait 10 minutes till the appointment time. My motto: If you're not early or late. Thing improved after that. Job was done in a timely fashion and I was thanked. More

by lkreiter Verified Customer Verified Customer

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Dawn the service consultant was very personable engaging in a real conversation, which was a welcome change for me from other customer service people I have dealt with from other unrelated businesses, where in a real conversation, which was a welcome change for me from other customer service people I have dealt with from other unrelated businesses, where brevity is the norm. More

by BRITESTAR2001 Verified Customer Verified Customer

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Service staff are very kind, patient, and professional. They work diligently to understand your needs and meet them. My vehicle is kept clean and protected while service work is performed. They work diligently to understand your needs and meet them. My vehicle is kept clean and protected while service work is performed. More

by danger.wi Verified Customer Verified Customer

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Brian in service - he is exemplary! Boucher service is outstanding, especially when there is a 1-to-1 relationship. Dawn didn’t know me and it was evident. outstanding, especially when there is a 1-to-1 relationship. Dawn didn’t know me and it was evident. More

by TMDCOLLINS Verified Customer Verified Customer

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Brakes issue Great work done on my 18 Nav L, Very efficient and all there concerned that the work gets done properly. Went beyond to get some additional work done Great work done on my 18 Nav L, Very efficient and all there concerned that the work gets done properly. Went beyond to get some additional work done under original factory warranty. More

by INFO78 Verified Customer Verified Customer

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