Dawn Kelly
Dawn Kelly at Gordie Boucher Lincoln of West Allis

Dawn Kelly | Page 6

Service Advisor

Gordie Boucher Lincoln of West Allis

3161 S 108th St
West Allis, WI 53227

Contact Me
4.9
521 Reviews

Dealership Experience

11 yrs, 5 mos

Industry Experience

11 yrs, 5 mos

Languages Spoken

English English

4.9

521 Reviews

Write a Review

521 Reviews of Dawn Kelly

June 06, 2026

Dealership Rating
Employee Rating

Everyone was on time and did the repair in one day All involved were very respectful More

by DDALPAOS
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly

Jun 06, 2026

Gordie Boucher Lincoln of West Allis responded

Thanks for letting us know we completed your Lincoln repair in one day and that everyone treated you respectfully. Dawn and our service team appreciate your feedback and are glad to hear things ran smoothly. If you need anything else in the future, please reach out. Joe England General Sales Manager 414-327-6000

June 06, 2026

Dealership Rating
Employee Rating

The employees at the dealership were friendly. The service entrance was hard to find, had to drive around the lot to find it. The service itself was fine. More

by JEMARKWICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 08, 2026

Gordie Boucher Lincoln of West Allis responded

Thank you so much for taking the time to leave us a review. We'll be sure to share your feedback with our crew. Joe England General Sales Manager 414-327-6000

June 06, 2026

Dealership Rating
Employee Rating

Very professional staff and excellent service! Also a very nice lounge to accommodate your needs while waiting for your car to be completed. More

by jodi.machi
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly

Jun 06, 2026

Gordie Boucher Lincoln of West Allis responded

Thanks for sharing your positive feedback about your Lincoln MKC. Dawn and our team are pleased you found our staff professional and the lounge accommodating while we completed your service. We look forward to assisting you again. Joe England General Sales Manager 414-327-6000

June 03, 2026

Dealership Rating
Employee Rating

Easy to work with and they provided excellent assistance Dawn went above and beyond to help us. Thanks Dawn More

by Vicentesantana90
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly

Jun 03, 2026

Gordie Boucher Lincoln of West Allis responded

Hearing that working with us was easy and that Dawn’s dedication stood out truly brightens our day. Thank you for trusting your Lincoln to our service team. We look forward to assisting you again. Joe England General Sales Manager 414-327-6000

June 01, 2026

Dealership Rating
Employee Rating

Everything was very smooth and organized On time for my appointment. Definitely worth for the trip More

by bob
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly

Jun 01, 2026

Gordie Boucher Lincoln of West Allis responded

We’re glad your Lincoln Nautilus service went smoothly and stayed right on schedule. Thank you for making the trip and trusting us with your vehicle. Joe England General Sales Manager 414-327-6000

June 01, 2026

Dealership Rating
Employee Rating

Good service Good service . . fast time to fixing the issues and nice people except one person More

by azzam3731
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly

Jun 01, 2026

Gordie Boucher Lincoln of West Allis responded

Thank you for entrusting your Lincoln to our service team. We’re pleased to hear your issues were addressed quickly and that most of our staff made you feel welcome. We regret one interaction didn’t meet expectations and will share your feedback with Dawn to help us improve. Joe England General Sales Manager 414-327-6000

May 31, 2026

Dealership Rating
Employee Rating

Enjoyable and highly transparent My experience at the dealership was enjoyable and Greg was very transparent with about the car and the whole process. More

by Bschloemer10
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly

Jun 03, 2026

Gordie Boucher Lincoln of West Allis responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe England General Sales Manager 414-327-6000

May 28, 2026

Dealership Rating
Employee Rating

5, my service was excellent. My service rep took great care of my wife's vehicle and was very aware of my time. More

by RSTILLMAN1
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly

May 28, 2026

Gordie Boucher Lincoln of West Allis responded

Thank you for the 5-star review. We’re glad our service rep provided excellent care for your wife’s Lincoln Navigator while respecting your time. We appreciate the trust you placed in us. Joe England General Sales Manager 414-327-6000

May 25, 2026

Dealership Rating
Employee Rating

Communication is excellent. Dawn is personable and attentive. Explains everything. It's nice to go to the lounge and get something to drink and snack on. More

by dalegraeven
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly

May 26, 2026

Gordie Boucher Lincoln of West Allis responded

Thanks for highlighting our communication and Dawn’s attentive service. We’re pleased you enjoyed our lounge and refreshments while your Lincoln Aviator was in for service. We appreciate your feedback and look forward to welcoming you back. Joe England General Sales Manager 414-327-6000

May 20, 2026

Dealership Rating
Employee Rating

Excellent, exceptional, customer focused. They always make sure the customer vehicle has the maintenance and or repairs it needs. More

by Dale L.
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly

May 22, 2026

Gordie Boucher Lincoln of West Allis responded

Dale, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe England General Sales Manager 414-327-6000

May 20, 2026

Dale L. responded

Boucher Lincoln is excellent, exceptional, and customer focused. They always make sure the customer vehicle has the maintenance and or repairs it needs. Service Advisor Dawn Kelly is stellar!

...
6
...

Dealership Inventory (200 Vehicles)

new 2026 Lincoln Nautilus car, priced at $54,337
2026 Lincoln Nautilus
new
Infinite Black Metallic Clearcoat exterior
Automatic
All-wheel Drive
new 2026 Lincoln Nautilus car, priced at $55,517
2026 Lincoln Nautilus
new
White Platinum Metallic Tri-Coat exterior
Automatic
All-wheel Drive
used 2018 Chevrolet Equinox car, priced at $10,994
2018 Chevrolet Equinox
used
Nightfall Gray Metallic exterior
Automatic
Front-wheel Drive
used 2023 Ford Bronco Sport car, priced at $29,088
2023 Ford Bronco Sport
used
CARBONIZED GRAY METALLIC exterior
Automatic
Four-wheel Drive
used 2018 Lincoln MKC car, priced at $23,494
2018 Lincoln MKC
used
Magnetic Gray Metallic exterior
Automatic
All-wheel Drive
used 2026 Ford Explorer car, priced at $43,486
2026 Ford Explorer
used
Agate Black Metallic exterior
Automatic
Four-wheel Drive