Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Dawn Kelly
Dawn Kelly at Gordie Boucher Lincoln of West Allis

Dawn Kelly | Page 7

Service Advisor

Gordie Boucher Lincoln of West Allis

3161 S 108th St
West Allis, WI 53227

Contact Me
4.9
450 Reviews

Dealership Experience

10 yrs, 11 mos

Industry Experience

10 yrs, 11 mos

Languages Spoken

English English

4.9

450 Reviews

Write a Review

450 Reviews of Dawn Kelly

April 03, 2025

Dealership Rating
Employee Rating

Fair prices and courteous employees. Fair prices and courteous employees. Fair prices and courteous employees. More

by TPRICE43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gus Hollo, Roy Reger

Report | Print
Apr 03, 2025

Gordie Boucher Lincoln of West Allis responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Roy Reger Service Manager 414-327-6000

April 03, 2025

Dealership Rating
Employee Rating

Amazing service as always ! !! Thanks again to Dawn and her great follow ups and good advise on the repairs. More

by RACHEL.M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 03, 2025

Gordie Boucher Lincoln of West Allis responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Lincoln of West Allis. Roy Reger Service Manager 414-327-6000

March 01, 2025

Dealership Rating
Employee Rating

Gordie Boucher sold me a bad car under the false pretense of me having 'bumper to bumper coverage. The service was very dishonest and they charged me thousands of dollars for problems that were never address More

by DHUB72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Roberto Hernandez, AJ Kallas, Roy Reger , Brian Mattison

Report | Print
Mar 05, 2025

Gordie Boucher Lincoln of West Allis responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Roy Reger Service Manager 414-327-6000

Mar 05, 2025

Gordie Boucher Lincoln of West Allis responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Roy Reger Service Manager 414-327-6000

February 13, 2025

Dealership Rating
Employee Rating

We've been customers for over twenty years due to the customer centric focus by Dawn Kelly, Kifah Bharat and others at Boucher Lincoln. More

by RMATUSIK0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Mattison

Report | Print
Feb 13, 2025

Gordie Boucher Lincoln of West Allis responded

Thank you for choosing Gordie Boucher Lincoln of West Allis for 20 years. We truly appreciate your loyalty to us. Thank you for the five-star rating. We look forward to sharing your compliments with our crew. Roy Reger Service Manager 414-327-6000

February 11, 2025

Dealership Rating
Employee Rating

Great service, speedy. Communicated throughout so I was aware of what repairs were needed. The manager Rachel was exceptional More

by sherrymn515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Minshall

Report | Print
Feb 11, 2025

Gordie Boucher Lincoln of West Allis responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rachel met your expectations. Thank you again for choosing Gordie Boucher Lincoln of West Allis. We look forward to having you as one of our valued customers for many more years to come! Roy Reger Service Manager 414-327-6000

February 03, 2025

Dealership Rating
Employee Rating

I have been nothing but happy with my overall experience with Boucher Lincoln and especially Dawn Kelly! She has assisted me on numerous occasions with my new vehicle and goes out of her way to make sure w More

by JFELTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gus Hollo, Joe England, John Katrichis , Skye Artrip, Mike Jansen

Report | Print
Feb 03, 2025

Gordie Boucher Lincoln of West Allis responded

Thank you so much for your excellent review! We are so glad that Dawn had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Lincoln of West Allis to be a positive one. Please don't hesitate to reach out if you need anything else. Roy Reger Service Manager 414-327-6000

January 31, 2025

Dealership Rating
Employee Rating

The hourly service rate is absolutely ridiculous. It cost me $200 to have someone tell me I have leaking hoses. Then charge me an environmental fee when no work was completed. More

by B
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Feb 05, 2025

Gordie Boucher Lincoln of West Allis responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Roy Reger Service Manager 414-327-6000

Feb 05, 2025

Gordie Boucher Lincoln of West Allis responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Roy Reger Service Manager 414-327-6000

January 20, 2025

Dealership Rating
Employee Rating

We have purchased two vehicles from here. And would highly recommend it for its great service. More

by PLEHOUILLIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gus Hollo

Report | Print
Jan 21, 2025

Gordie Boucher Lincoln of West Allis responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Roy Reger Service Manager 414-327-6000

January 01, 2025

Dealership Rating
Employee Rating

Dawn communicated with me and I was confident that she was knowledgeable about my car More

by Ethauser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 02, 2025

Gordie Boucher Lincoln of West Allis responded

Thank you for the kind words for Dawn and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Roy Reger Service Manager 414-327-6000

December 29, 2024

Dealership Rating
Employee Rating

The service department Informed me of all services, the prices and how long it would take. Roberto gave me very good service and called me several times to let me know what they were doing to my car. I als More

by SASSYSUSY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roberto Hernandez

Report | Print
Dec 29, 2024

Gordie Boucher Lincoln of West Allis responded

Thank you so much, Susy, for your excellent review! We are so glad that Roberto and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Lincoln of West Allis to be a positive one. Please don't hesitate to reach out if you need anything else. Roy Reger Service Manager 414-327-6000

1
...
6
7
8
...
45

Dealership Inventory (262 Vehicles)

new 2026 Lincoln Nautilus car, priced at $78,375
2026 Lincoln Nautilus
new
WHITE PLATINUM MET 3C exterior
CVT
All-wheel Drive
$78,375
View Details
used 2023 Ford Bronco Sport car, priced at $29,995
2023 Ford Bronco Sport
used
CARBONIZED GRAY METALLIC exterior
Automatic
Four-wheel Drive
$29,995
View Details
new 2026 Lincoln Nautilus car, priced at $65,426
2026 Lincoln Nautilus
new
RED CARPET MET CC exterior
CVT
All-wheel Drive
$65,426
View Details
new 2026 Lincoln Nautilus car, priced at $61,423
2026 Lincoln Nautilus
new
RED CARPET MET CC exterior
CVT
All-wheel Drive
$61,423
View Details
used 2019 GMC Yukon car, priced at $35,000
2019 GMC Yukon
used
Onyx Black exterior
Unknown
Four-wheel Drive
$35,000
View Details
used 2018 Ford Transit-150 car, priced at $19,995
2018 Ford Transit-150
used
OXFORD WHITE exterior
Automatic
Rear-wheel Drive
$19,995
View Details
View All Inventory