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Dawn Kelly
Dawn Kelly at Gordie Boucher Lincoln of West Allis

Dawn Kelly | Page 5

Service Advisor

Gordie Boucher Lincoln of West Allis

3161 S 108th St
West Allis, WI 53227

Contact Me
4.9
518 Reviews

Dealership Experience

11 yrs, 4 mos

Industry Experience

11 yrs, 4 mos

Languages Spoken

English English

4.9

518 Reviews

Write a Review

518 Reviews of Dawn Kelly

June 15, 2026

Dealership Rating
Employee Rating

I called for service on a Saturday morning (dead battery) and the squeezed me in their limited service schedule to install and setup a new battery. Awesome response and much appreciated. More

by Docngail
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly

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Jun 16, 2026

Gordie Boucher Lincoln of West Allis responded

It’s great to know we could accommodate your Saturday battery service and get your Lincoln up and running quickly. We appreciate your 5-star rating. Thank you for trusting us with your service. Joe England General Sales Manager 414-327-6000

June 15, 2026

Dealership Rating
Employee Rating

Friendly and excellent service. Very thorough in analyzing the auto. All the staff do a great job. More

by Granuka1907
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly

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Jun 15, 2026

Gordie Boucher Lincoln of West Allis responded

It’s great to hear you received friendly, thorough attention. We’re glad your Lincoln Navigator got the careful service you deserve. We’ll make sure Dawn knows about your kind feedback. Joe England General Sales Manager 414-327-6000

June 14, 2026

Dealership Rating
Employee Rating

Great service when I needed it The mobile mechanic that help with my truck was amazing More

by Chadly3185
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly

Print
Jun 14, 2026

Gordie Boucher Lincoln of West Allis responded

Thrilled our mobile mechanic could assist your Ford F-450 when you needed it. Thank you for the stellar rating and for sharing your experience. Joe England General Sales Manager 414-327-6000

June 14, 2026

Dealership Rating
Employee Rating

I like the video they take of the work done on my car & possible work needed in the future. The Boucher staff is always friendly & very helpful. More

by Karenel1970
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly

Print
Jun 14, 2026

Gordie Boucher Lincoln of West Allis responded

It’s great that the video updates made the work on your Lincoln MKX clear and highlighted any upcoming service needs. Dawn and our service team were glad to provide friendly and helpful support. Please reach out when you’re ready for your next maintenance visit. Joe England General Sales Manager 414-327-6000

June 13, 2026

Dealership Rating
Employee Rating

All staff members are exceptional in their roles . Always helpful and prompt responses with questions. More

by SHAUNDOUGHERTY19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roberto Hernandez, AJ Kallas, Roy Reger

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Jun 13, 2026

Gordie Boucher Lincoln of West Allis responded

It’s great to hear our team delivered exceptional and timely service for your Lincoln. Thank you for sharing your experience. We look forward to assisting you again. Joe England General Sales Manager 414-327-6000

June 08, 2026

Dealership Rating
Employee Rating

My overall experience at Gordie Boucher was not a good experience. I went in expecting to pay for one thing and then I had to go back because the wrong thing was done More

by deniserichardson09477
Recommend Dealer
No

Other Employees Tagged: Dawn Kelly

Print
Jun 13, 2026

Gordie Boucher Lincoln of West Allis responded

Providing a positive experience is our top priority, so we're disappointed to hear this, Denise. Thank you for bringing it to our attention, and please don't hesitate to reach out to us directly. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Joe England General Sales Manager 414-327-6000

June 06, 2026

Dealership Rating
Employee Rating

Great comfortable customer service. The shuttle drivers were wonderful as well Responsive team of professionals More

by MCROSS63
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly

Print
Jun 07, 2026

Gordie Boucher Lincoln of West Allis responded

Thank you for the five-star review of your Lincoln MKC service. We’re delighted our customer service, shuttle drivers, and responsive team made your visit comfortable. Dawn and the team appreciate your feedback and look forward to assisting you again. Joe England General Sales Manager 414-327-6000

June 06, 2026

Dealership Rating
Employee Rating

Everyone was on time and did the repair in one day All involved were very respectful More

by DDALPAOS
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly

Print
Jun 06, 2026

Gordie Boucher Lincoln of West Allis responded

Thanks for letting us know we completed your Lincoln repair in one day and that everyone treated you respectfully. Dawn and our service team appreciate your feedback and are glad to hear things ran smoothly. If you need anything else in the future, please reach out. Joe England General Sales Manager 414-327-6000

June 06, 2026

Dealership Rating
Employee Rating

The employees at the dealership were friendly. The service entrance was hard to find, had to drive around the lot to find it. The service itself was fine. More

by JEMARKWICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 08, 2026

Gordie Boucher Lincoln of West Allis responded

Thank you so much for taking the time to leave us a review. We'll be sure to share your feedback with our crew. Joe England General Sales Manager 414-327-6000

June 06, 2026

Dealership Rating
Employee Rating

Very professional staff and excellent service! Also a very nice lounge to accommodate your needs while waiting for your car to be completed. More

by jodi.machi
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly

Print
Jun 06, 2026

Gordie Boucher Lincoln of West Allis responded

Thanks for sharing your positive feedback about your Lincoln MKC. Dawn and our team are pleased you found our staff professional and the lounge accommodating while we completed your service. We look forward to assisting you again. Joe England General Sales Manager 414-327-6000

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