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Dawn Kelly
Dawn Kelly at Gordie Boucher Lincoln of West Allis

Dawn Kelly | Page 5

Service Advisor

Gordie Boucher Lincoln of West Allis

3161 S 108th St
West Allis, WI 53227

Contact Me
4.9
514 Reviews

Dealership Experience

11 yrs, 3 mos

Industry Experience

11 yrs, 3 mos

Languages Spoken

English English

4.9

514 Reviews

Write a Review

514 Reviews of Dawn Kelly

June 13, 2026

Dealership Rating
Employee Rating

All staff members are exceptional in their roles . Always helpful and prompt responses with questions. More

by SHAUNDOUGHERTY19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roberto Hernandez, AJ Kallas, Roy Reger

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Jun 13, 2026

Gordie Boucher Lincoln of West Allis responded

It’s great to hear our team delivered exceptional and timely service for your Lincoln. Thank you for sharing your experience. We look forward to assisting you again. Joe England General Sales Manager 414-327-6000

June 08, 2026

Dealership Rating
Employee Rating

My overall experience at Gordie Boucher was not a good experience. I went in expecting to pay for one thing and then I had to go back because the wrong thing was done More

by deniserichardson09477
Recommend Dealer
No

Other Employees Tagged: Dawn Kelly

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Jun 13, 2026

Gordie Boucher Lincoln of West Allis responded

Providing a positive experience is our top priority, so we're disappointed to hear this, Denise. Thank you for bringing it to our attention, and please don't hesitate to reach out to us directly. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Joe England General Sales Manager 414-327-6000

June 06, 2026

Dealership Rating
Employee Rating

Great comfortable customer service. The shuttle drivers were wonderful as well Responsive team of professionals More

by MCROSS63
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly

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Jun 07, 2026

Gordie Boucher Lincoln of West Allis responded

Thank you for the five-star review of your Lincoln MKC service. We’re delighted our customer service, shuttle drivers, and responsive team made your visit comfortable. Dawn and the team appreciate your feedback and look forward to assisting you again. Joe England General Sales Manager 414-327-6000

June 06, 2026

Dealership Rating
Employee Rating

Everyone was on time and did the repair in one day All involved were very respectful More

by DDALPAOS
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly

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Jun 06, 2026

Gordie Boucher Lincoln of West Allis responded

Thanks for letting us know we completed your Lincoln repair in one day and that everyone treated you respectfully. Dawn and our service team appreciate your feedback and are glad to hear things ran smoothly. If you need anything else in the future, please reach out. Joe England General Sales Manager 414-327-6000

June 06, 2026

Dealership Rating
Employee Rating

The employees at the dealership were friendly. The service entrance was hard to find, had to drive around the lot to find it. The service itself was fine. More

by JEMARKWICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 08, 2026

Gordie Boucher Lincoln of West Allis responded

Thank you so much for taking the time to leave us a review. We'll be sure to share your feedback with our crew. Joe England General Sales Manager 414-327-6000

June 06, 2026

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Employee Rating

Very professional staff and excellent service! Also a very nice lounge to accommodate your needs while waiting for your car to be completed. More

by jodi.machi
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly

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Jun 06, 2026

Gordie Boucher Lincoln of West Allis responded

Thanks for sharing your positive feedback about your Lincoln MKC. Dawn and our team are pleased you found our staff professional and the lounge accommodating while we completed your service. We look forward to assisting you again. Joe England General Sales Manager 414-327-6000

June 03, 2026

Dealership Rating
Employee Rating

Easy to work with and they provided excellent assistance Dawn went above and beyond to help us. Thanks Dawn More

by Vicentesantana90
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly

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Jun 03, 2026

Gordie Boucher Lincoln of West Allis responded

Hearing that working with us was easy and that Dawn’s dedication stood out truly brightens our day. Thank you for trusting your Lincoln to our service team. We look forward to assisting you again. Joe England General Sales Manager 414-327-6000

June 01, 2026

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Employee Rating

Everything was very smooth and organized On time for my appointment. Definitely worth for the trip More

by bob
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly

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Jun 01, 2026

Gordie Boucher Lincoln of West Allis responded

We’re glad your Lincoln Nautilus service went smoothly and stayed right on schedule. Thank you for making the trip and trusting us with your vehicle. Joe England General Sales Manager 414-327-6000

June 01, 2026

Dealership Rating
Employee Rating

Good service Good service . . fast time to fixing the issues and nice people except one person More

by azzam3731
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly

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Jun 01, 2026

Gordie Boucher Lincoln of West Allis responded

Thank you for entrusting your Lincoln to our service team. We’re pleased to hear your issues were addressed quickly and that most of our staff made you feel welcome. We regret one interaction didn’t meet expectations and will share your feedback with Dawn to help us improve. Joe England General Sales Manager 414-327-6000

May 31, 2026

Dealership Rating
Employee Rating

Enjoyable and highly transparent My experience at the dealership was enjoyable and Greg was very transparent with about the car and the whole process. More

by Bschloemer10
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly

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Jun 03, 2026

Gordie Boucher Lincoln of West Allis responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe England General Sales Manager 414-327-6000

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