Dawn Mattina | Page 29

The customer service was top notch! Dawn, along with everyone else, was extremely helpful and friendly! I would recommend this dealership to anyone! Dawn, along with everyone else, was extremely helpful and friendly! I would recommend this dealership to anyone! More

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Dawn went above and beyond to make sure the experience of virtual car shopping was successful!! The entire staff was very knowledgeable and helpful and made the purchase process go very smoothly!! Definitely virtual car shopping was successful!! The entire staff was very knowledgeable and helpful and made the purchase process go very smoothly!! Definitely recommend Galleria BMW!! More

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Very easy and efficient process. Dawn did a great job getting me to the deal I needed to reach in order to sign on the dotted line. Dawn did a great job getting me to the deal I needed to reach in order to sign on the dotted line. More

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Dawn and the rest of Galleria BMW were so helpful and went above and beyond. She made my time there easy and memorable. I would definitely recommend this dealership to anyone. Awesome customer service!! went above and beyond. She made my time there easy and memorable. I would definitely recommend this dealership to anyone. Awesome customer service!! More

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This was my 2nd purchase at Galleria and I couldn’t be more pleased! Dawn knows the product & the business! She’s courteous, professional and straight forward. When I walk in the door I feel like I’m visi more pleased! Dawn knows the product & the business! She’s courteous, professional and straight forward. When I walk in the door I feel like I’m visiting friends. Thank you! More

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It was a great experience, beginning the day we placed our order Until we drove our new car away from the dealership. Dawn helped us with our purchase, she was very knowledgeable and professional, one of our order Until we drove our new car away from the dealership. Dawn helped us with our purchase, she was very knowledgeable and professional, one of our best vehicle purchase experiences ever.She stayed in touch to keep us posted on delivery. Ryan went over all of the features and explained every detail very clearly and made sure that I understood. He did a great job also. Cody made passing the money across the desk painless (almost). He was professional, polite and personable. But the best part was removing the silk cover and huge red bow to see our new convertible. Beautiful car!!! More

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We have been very pleased with all our interactions with Galleria BMW personnel for the last five years. Galleria BMW personnel for the last five years. More

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Dawn Mattina is an outstanding person advisor but more importantly, a very professional, patient, understanding individual. She went out of her way and took time out of her busy schedule on multiple occas importantly, a very professional, patient, understanding individual. She went out of her way and took time out of her busy schedule on multiple occasions to assist both my wife and I in finding the perfect vehicle for us. She was very patient in going through all of the options line item by line item and explaining everything to us. She did not push anything on us, try to sell us something we didn’t want, nor did she ever get upset or impatient for the multitude of questions we asked. She ensured that we had all the resources we needed to make an educated decision on what we wanted. And when we finally decided what we wanted, she ensured that we got the best deal we could even having to go with the 2024 instead of the 2023. BMW should be very proud to have someone like Dawn working for them. She brings credit to the dealership and definitely adds integrity and professionalism to the company. If it was possible to rate her above five stars, we would. We want to thank her for everything she has done, and she was definitely a pleasure to work with and an outstanding advisor!!! More

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Most definitely an incredible experience and highly recommended. Definitely happy I took the time to stop by. Ms Dawn & the entire staff went out of their way & I'm truly thankful. recommended. Definitely happy I took the time to stop by. Ms Dawn & the entire staff went out of their way & I'm truly thankful. More

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This bmw dealership gave me the best experience buying a vehicle I've ever had. vehicle I've ever had. More

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