"Very Happy "
DeShawn was wonderful. He called me first about coming out and when I told him exactly what needed to be done, before I would even consider coming out, he made it all happen. He stuck to his word and I drove off the lot in a 2019 Jeep. I am very happy with the customer service and the over all team.
Absolutely spot on customer service, these guys went above and beyond to make us feel at home and comfortable throughout the whole process. Had drinks and snacks for our daughter and a play room as well. They even stayed after closing time on a Saturday to help us wrap things up.
"No nonsense transaction"
DeShawn was great to work with. Honest, clear, informative, no nonsense. A really great truck buying experience. We knew what we wanted, and DeShawn helped us get right there!
"Easiest car buying experience ever"
Excellent. Everyone was friendly knowledgeable and efficient! They made sure we were comfortable and offered food and drinks often. The finance part too quiet a while but they kept us posted.
We had a great experience with the dealership. Mr. Hardnick did a great job helping us to find the right jeep for us. I would recommend this dealership.
"Great and easy expey"
Deshawn, Michael, and Jeremiah were outstanding and very helpful. I shopped a lot of dealerships in Charlotte, and they were a lot more informative and more helpful than any dealership in Charlotte.
"Excellent used car purchase experience "
Traded my 2DR Jeep Wrangler for a 4DR. My sales guy, DeShawn was friendly, honest and easy to work with. Closed up all loose ends that are always part of a trade in. Same goes for used car manager, Dan. Overall they have earned my future business.
"Best car buying experience so far"
Deshawn was a huge help with helping me purchase a new car after totaling my last one!! The process was fast & would definitely recommend to a friend!!
The staff was very friendly, no pressure in picking our auto, and the transition we made went very smoothe. we would recommend Gastonia Chrysler Jeep to all our family and friends.
"Amazing customer service and a beautiful car!"
As I'm an extremely picky customer, I was amazed at the customer service from DeShawn. He was inviting, welcoming, and informed about the car, dealership, and any deals associated with the car. Instead of pushing me to purchase, DeShawn let me take my time deciding and took great care in letting me have space to think. DeShawn stayed extra late to navigate the purchase process, and had the car looking beautiful and ready to go upon purchase, with all additions already installed. James was incredibly customer-orientated and also took his time in working with me. James worked hard to "meet me where I'm at" and succeeded in making me feel comfortable with my purchase. He also stayed late to ensure customer satisfaction.
Overall, I'm so impressed with the staff at Gastonia Chrysler, Jeep, and Dodge. By providing immense support, I felt confident in my purchase and would definitely recommend this dealer to anyone looking for a great deal with even better service.