Dean Anderson | Page 11

First Service Here This was my first service at this location as I recently relocated. I’ve owned my vehicle for approximately a year and I was nervous to be switching. This was my first service at this location as I recently relocated. I’ve owned my vehicle for approximately a year and I was nervous to be switching. I will tell you that my entire experience even with the joyful shuttle driver was perfect I don’t ever remember leaving my other dealership feeling like I did at this one. Also, my service was completed, along with the recall repair, 2 hours before the estimated completion time. Thank you I am happy to have found a new Toyota home More

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The dealership made me miss a warranty check after My last warranty check, which I have never missed in two years, the sticker that was placed in my window indicated I return in September for the after My last warranty check, which I have never missed in two years, the sticker that was placed in my window indicated I return in September for the 25,000 check. When I returned for my scheduled appointment, Dean, in service said I should have returned in August and therefore missed my deadline for that service visit and he closed it. He then told me they would do the 35,000 mile warranty check instead. Well, now I missed a visit due to your error, I asked Dean to make sure that I am scheduled for the correct date so that I do not miss another warranty service and he said he scheduled me for March, but when I got into my car the sticker said to return in February. So which is it? February or March? And if I come back in March will I have missed my deadline and therefore miss yet another warranty check? I’m not happy. More

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Been coming here for years I purchased my vehicle from this dealership and have been returning for service ever since. They are a no hassle, no push service and I really appreci I purchased my vehicle from this dealership and have been returning for service ever since. They are a no hassle, no push service and I really appreciate that. They offer recommendations and are transparent with costs and what they are servicing. We really like this dealership and at the beginning of the year we purchased our second vehicle from them. Although cost wise may be a little higher, I know that I am getting a great value with stock parts and their warranty. More

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Service rep was fantastic in helping me out. Service advisor was great. Explained everything. Gave me an estimated time frame which was met. Very pleasant experience and my issue was solved compl Service advisor was great. Explained everything. Gave me an estimated time frame which was met. Very pleasant experience and my issue was solved completely. We will continue to use LHMiller Toyota for our service needs. More

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Have been going to this dealership for 20 years Always trust what Rick Emerson and his mechanics say my car needs. They are always ready for me and get things done quickly. My car has 145k miles on Always trust what Rick Emerson and his mechanics say my car needs. They are always ready for me and get things done quickly. My car has 145k miles on it and runs great but when I finally want a new one I will get it here More

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Emergency in & out in about an hour 12 volt battery on 2015 Prius (didn't know I had 1) died. Called Larry Miller Service (I don't recall who I spoke with so I can't give them credit) a 12 volt battery on 2015 Prius (didn't know I had 1) died. Called Larry Miller Service (I don't recall who I spoke with so I can't give them credit) and they said call my roadside assistance for a jump and then bring it right in - didn't need an appointment. Got right in after AAA jumped it & Larry Miller replaced it. Still under warranty - lucky me! I was in & out in about an hour. More

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Great Service/Parts Department Dean and John are top notch! They got my new Tundra serviced quickly, and I got it back sooner than I had expected. Will be back! Dean and John are top notch! They got my new Tundra serviced quickly, and I got it back sooner than I had expected. Will be back! More

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Service check up This dealership is the best when it comes to customer service and getting you in and out in a timely manner. I will make LHM Toyota Peoria my dealers This dealership is the best when it comes to customer service and getting you in and out in a timely manner. I will make LHM Toyota Peoria my dealership of choice from here on out. More

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good service I have many options, but I continue to service my Prius at this dealership. The time & cost estimates are usually right on the mark. The donuts and co I have many options, but I continue to service my Prius at this dealership. The time & cost estimates are usually right on the mark. The donuts and coffee in the waiting area are good too. More

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My second Toyota purchase in a year This is our second Toyota purchase from Larry Miller Toyota in a year. The first purchase went so smooth, we knew we would be back again when I needed This is our second Toyota purchase from Larry Miller Toyota in a year. The first purchase went so smooth, we knew we would be back again when I needed a car. Our salesperson, Tony DeLuca made the experience a smooth, easy transition, from picking the best Rav4 for us to the financing. We purchased both of our cars on our first visit because the salesperson was upfront about the cost and trade-in of our present vehicles. The new vehicle was explained in detail by Tony so I felt confident driving away that evening. I feel Tony and the dealership go out of their way to help you choose the right car and to close the deal as seamlessly as possible. I will continue to buy my vehicles from this dealer and also from Tony. More

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