
I like to hike, fish & ride my motorcycle. I started working with Toyota in 1986.
Read more88 Reviews of Rick Emerson
June 04, 2020
"Service of two vehicles and purchase of a used vehicle"
- fredWe took our cars a 2006 Tundra and a 2007 Highlander in for service. It was fast and efficient. We purchased a 2017 Sienna while we were there.
Read MoreOther Employees Tagged: Dean Anderson, Quin Rosenstein
October 25, 2019
"Bought without pressure "
- VereboWe were able to make a purchase without pressure. We reviewed several Vehicle options And payment options. All of our questions were answered. It was a good day.
Read MoreOther Employees Tagged: Adam Wali, Manny Ramirez
September 28, 2019
"From service to purchase"
- LissaliloneI came to Larry Miller Toyota originally to have a routine service (oil change) done on my silver 2011 Tundra crewmax 2wd pickup. Rick Emerson was my service rep. He was very kind and professional. He answered any questions I had and was thorough. I had recieved an email the night before from Jason Prasad asking if I would allow them to appraise my truck while I was in service that day. I thought the same as many of you think I'm sure, 'just a scam to get me to buy a new vehicle...' However I recieved a push from a friend to give it a chance. Well I am glad I did. Jason was not your typical pushy sales guy. He listened to my concerns and to what I was looking for if I were to part with my beloved truck. So much so that he brought out the perfect truck on the first try. I test drove it. Then he answered any and all things regarding trading my truck in for this one. He was never pushy, only supportive. He and his boss (sorry don't remember his name) gave me a solid offer for my truck and worked with me on the price of the new (to me) truck. Phil was my financial guy. Also very friendly. To the point where he could tell if I was getting stressed, and did everything he could to not cause any pressure. I ended up purchasing a used beautiful red 2015 Toyota Tundra crewmax 4x4.
Read MoreOther Employees Tagged: Jason Prasad, Phil Bartlett
January 29, 2019
"Could Not Diagnose"
- WJSMy routine maintenance was handled well, but like my Toyota dealer in Washington they could not find the cause of a troublesome issue my car has after driving long distances at high speed. Waiting for it to get worse is not my preferred strategy for car repairs. Makes me wonder if I should not have bought a RAV 4 hybrid.
Read MoreNovember 12, 2018
"It’s about the service"
- Diane2018I wanted an SUV. I checked out Honda CR-V and Subaru Forrster but bought a RAV4 because of Rick Emerson my service advisor or some 15 years- had a Corolla then a Prius. That’s how important service is to me.
Read MoreOther Employees Tagged: Ahmed Mesh, Sam Schroeder
October 30, 2018
"Ten Years of TOYOTA'riffic Service"
- RobynChris Conger & Rick Emerson have been my service advisors for over 10 years! I trust them. I am on my second Prius and have put over 100,000 miles on each. I honestly believe that with their attention, and recommendations my vehicles are in amazing shape! And I love when I go to drop my car off, Mel and Brenda, the shuttle drivers, are both fantastic!
Read MoreOther Employees Tagged: Chris Conger, Rick Zamora , Mel & Brenda, shuttle driver extraordinaire(s)
October 30, 2018
"Worth The Trip"
- JshortI live so close to another dealership but drive across town to have my cars serviced at Larry Miller Toyota. Elvis in sales and Rick in service are why I go back every time.
Read MoreOther Employees Tagged: Elvis Johnson
October 24, 2018
"Professional services and great communication"
- SandcatEvery time that I bring my vehicle in for servicing, I have a positive experience. Everything is explained very well, and I always leave with a printed breakdown of what was done and what is recommended (if anything). I also like they offer snacks and drinks for those who choose to wait for their vehicle, as well as a shuttle service for those who don't wish to stay. Rick Emerson (service) is awesome, and Mel (shuttle), is delightful.
Read MoreOther Employees Tagged: Mel (shuttle)