Dean Bock
Dean Bock at Mitchell Hyundai

Dean Bock | Page 11

Service Advisor

Mitchell Hyundai

1600 E Park Ave
Enterprise , AL 36330

Contact Me
4.7
408 Reviews

Dealership Experience

4 yrs, 4 mos

Industry Experience

10 yrs, 8 mos

4.7

408 Reviews

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408 Reviews of Dean Bock

January 10, 2025

Dealership Rating
Employee Rating

You can’t get better service anywhere and I have experience a lot in different businesses More

by SUPERBEE36301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Daniels

Jan 10, 2025

Mitchell Hyundai responded

Thank you for the review and the kind words. Come back soon.

January 05, 2025

Dealership Rating
Employee Rating

All were professional n polite but your company gave me a pole that locks on my steering wheel n doesn't fit good n once I almost couldn't get it off ,it took about 15 minutes to finally get it off.so I More

by PURPLEPISCES0316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Daniels , There was one sale man who helped me cuz I spelled my coffee dot. Know his name

Jan 06, 2025

Mitchell Hyundai responded

Thank you for your review and your business. We apologize that you are having issues with the steering lock bar. We can certainly inspect it to insure it is functioning properly. Please contact our service department and they will be more than happy to assist.

December 28, 2024

Dealership Rating
Employee Rating

Always a pleasure to visit this outstanding service department, staffed with friendly, knowledgeable folks. Quality service is delivered when stated. They've made an impression as I've been coming here More

by DES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 28, 2024

Mitchell Hyundai responded

Thank you for your continued business and your kind words. We appreciate the opportunity to be of service.

December 21, 2024

Dealership Rating
Employee Rating

Outstanding customer service! Dean provided timely updates, notifications and expert advice while servicing my vehicle. Thank you to Mitch and Dean for your advice and recommendat More

by GEORGEWILLIS55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 21, 2024

Mitchell Hyundai responded

Thank you for your service business and the kind words. We look forward to serving you in the future.

December 20, 2024

Dealership Rating
Employee Rating

There was a written doc saying things that were needed doing to the car that were not accurate. For instance oil needs changed when it was changed only 1500 miles ago. Engine air filter needs changed when More

by JDANFORD21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Alan Daniels

Dec 28, 2024

Mitchell Hyundai responded

Thank you for your review. We certainly would not want a customer to have repairs or service done that would not be to their benefit. Our service manager will look into your visit and make sure our policies and procedures are being followed.

December 20, 2024

Dealership Rating
Employee Rating

It was time the have our vehicle serviced to we took it to the dealership, it took about an hour. More

by D.G.HAPPEL
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Daniels

Dec 20, 2024

Mitchell Hyundai responded

Thank you for your service business and your review. We look forward to serving you in the future.

December 18, 2024

Dealership Rating
Employee Rating

I am really pleased with the way that I was treated when I purchased my hyundai Tuscan. There was no pressure from the sales department. They got me in the car. And the finance department set my payments th More

by DADDYRABBITSCOTT1925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carmen Blakey Ortiz

Dec 21, 2024

Mitchell Hyundai responded

Thank you for the opportunity to be of service. We appreciate your business and your review.

December 16, 2024

Dealership Rating
Employee Rating

Carmen was wonderful! We will definitely return for our future car needs. I appreciate how thorough she was in helping us buy a new car! More

by NMSMITH0424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carmen Blakey Ortiz

Dec 16, 2024

Mitchell Hyundai responded

Thank you for your business and your review. We appreciate the opportunity to be of service.

December 12, 2024

Dealership Rating
Employee Rating

It was very easy to schedule an appointment for routine maintenance. The service was fast and the personnel were very professional. We own two Hyundais and we always take our cars for service at Mitchell H More

by NANANDPAPA56
Recommend Dealer
Yes

Other Employees Tagged: Alan Daniels

Dec 21, 2024

Mitchell Hyundai responded

Thank you for the opportunity. We look forward to serving you in the future.

December 11, 2024

Dealership Rating
Employee Rating

Service was fast and took care of all my concerns with oil leak, tire balance/rotation, and front end alignment. More

by BRYONWELCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Daniels

Dec 12, 2024

Mitchell Hyundai responded

Thank you for your service business and your review. Please visit us again soon.

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