Dean Bock
Dean Bock at Mitchell Hyundai

Dean Bock | Page 41

Service Advisor

Mitchell Hyundai

1600 E Park Ave
Enterprise , AL 36330

Contact Me
4.7
417 Reviews

Dealership Experience

4 yrs, 8 mos

Industry Experience

11 yrs

4.7

417 Reviews

Write a Review

417 Reviews of Dean Bock

May 05, 2022

Dealership Rating
Employee Rating

Friendly,professional and always willing to help. Gives service with a smile and explains things clearly More

by DONNA0747
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mitch Deese, Ryan Young

May 09, 2022

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

April 29, 2022

Dealership Rating
Employee Rating

Everything was great as always. Good service and parts department. Will continue to do my business with hyundai More

by Dean.bock111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mitch Deese, Ryan Young

May 05, 2022

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

April 28, 2022

Dealership Rating
Employee Rating

I had a great experience at Mitchell Hyundai. They fixed the problem and I'm back on the road. More

by STEEL_CURTIN17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mitch Deese, Ryan Young

Apr 28, 2022

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

April 27, 2022

Dealership Rating
Employee Rating

The customer service was great! Really nice people! I didn’t have an appointment, so I dropped my vehicle off & they were done with it within a couple of hours. They washed it for m More

by jessicarodgers7894
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mitch Deese, Thomas Jones

Apr 28, 2022

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

April 23, 2022

Dealership Rating
Employee Rating

I think Mitchell Hyundai of Enterprise is a great dealership with that old Godly vibe, trying to to what’s right in taking care of their customers. In my opinion it’s the best dealership organization More

by antoniomckenzie14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mitch Deese, Ryan Young

Apr 28, 2022

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

April 22, 2022

Dealership Rating
Employee Rating

Excellent service as always. They always handle all my concerns correctly the first time around. More

by Dean.bock111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mitch Deese, Ryan Young

Apr 28, 2022

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

April 18, 2022

Dealership Rating
Employee Rating

Excellent and timely work, could have a little bit better communication, but happy with overall experience More

by hla413
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mitch Deese

Apr 18, 2022

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

April 15, 2022

Dealership Rating
Employee Rating

Service manager Mitch Deese took great care to ensure the repairs to my car were done so parts would be available in case there was a problem. Fortunately, extra parts were not needed. More

by STEPHENDAVIS0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Mitch Deese, Ryan Young

Apr 15, 2022

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

April 12, 2022

Dealership Rating
Employee Rating

I like that I got several reminders about my upcoming service. The waiting room was comfortable, and there was a play area for childen. Then when my daughter had a sneeze attack and not came flying out o More

by Lea Rae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mitch Deese, Ryan Young

Apr 14, 2022

Mitchell Hyundai responded

Thank you for the opportunity to be of service. We look forward to serving you in the future.

April 12, 2022

Dealership Rating
Employee Rating

The dealership is clean and the people are polite. But the service dept needs to move a little faster and wash rack. Had an app for a basic service and it took about 2 hrs to complete. More

by darrylperron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Apr 14, 2022

Mitchell Hyundai responded

We apologize for the wait time. Like many industries we are experiencing more work and less workers. We are tweaking procedures to shorten the wait and hope that we will be able to hire extra techs soon.

May 23, 2022

Mitchell Hyundai responded

Thank you for the review. Our service manager will be with you shortly.

May 23, 2022

darrylperron responded

Follow up, I went Roadmart in Troy, Al because my left front tire keeps on losing air pressure. Come to find out both front tires were starting to separate due to lack of rotation is what I was told. I have taken my sonata since day 1 to the dealership for servicing so that everything will be documented by the dealer and be there in the system for records. I have been charged for tire rotation at this location a bunch of times which obviously never happened and now I am out 300 dollars for 2 new tires.

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