Dean Bock
Dean Bock at Mitchell Hyundai

Dean Bock | Page 14

Service Advisor

Mitchell Hyundai

1600 E Park Ave
Enterprise , AL 36330

Contact Me
4.7
408 Reviews

Dealership Experience

4 yrs, 4 mos

Industry Experience

10 yrs, 8 mos

4.7

408 Reviews

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408 Reviews of Dean Bock

October 16, 2024

Dealership Rating
Employee Rating

Great customer service, waiting time was great and they changed the oil in a timely manner More

by DENISEJINRIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amber Fisher

Oct 17, 2024

Mitchell Hyundai responded

Glad you had a great experience. Come back soon.

October 09, 2024

Dealership Rating
Employee Rating

The service staff at Mitchell Hyundai was very professional in all aspects of the service performed on my 2023 Santa Fe... Dean Bock explained the work to be performed to me thoroughly and in deta More

by DOMER66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amber Fisher

Oct 17, 2024

Mitchell Hyundai responded

Thank you for the kind words and the review. We hope to see you again soon.

October 06, 2024

Dealership Rating
Employee Rating

My daughter ask about a hesitation in her car and they told her it was normal all hybrids hesitate. Yet the car she has that they sold us is not a Hybrid!!! Would not take her seriously told her that th More

by GINGERTANNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 07, 2024

Mitchell Hyundai responded

We are sorry that your concerns were not addressed properly. Our service manager will be with you shortly to insure we address the issues promptly.

October 06, 2024

Dealership Rating
Employee Rating

Got to use the drop box and left my car the day before and came back next day to pick up car everything was quick and everyone was super friendly the building was also very clean and waiting area was nice More

by KARLEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 07, 2024

Mitchell Hyundai responded

Thank you for your service business and the review. We look forward to serving you in the future.

October 04, 2024

Dealership Rating
Employee Rating

Very nice people work here. My part took nearly a week to come in and when we pick our car up they had clean it in and out. Just want to thank everyone for being so nice that go More

by RAYMONDBTTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amber Fisher

Oct 04, 2024

Mitchell Hyundai responded

Thank you for the opportunity to be of service. Please come back soon.

October 04, 2024

Dealership Rating
Employee Rating

Service was absolutely wonderful. Very insightful and effect with everything! Thanks again for all the help! More

by robertfcullum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amber Fisher

Oct 04, 2024

Mitchell Hyundai responded

Glad you had a great experience. Thank you for the review.

October 04, 2024

Dealership Rating
Employee Rating

Service was fast, courteous, and just what was needed to fix my car. The end. More

by BRYONWELCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amber Fisher

Oct 04, 2024

Mitchell Hyundai responded

Thank you for taking the time to send your review. We are glad we were able to be of assistance.

September 29, 2024

Dealership Rating
Employee Rating

Mitchell Hyundai provides great service. They are friendly, helpful, professional, and make it easy to schedule service appointments. More

by RCDC9663
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amber Fisher

Oct 04, 2024

Mitchell Hyundai responded

We are here to serve you, it should be easy. Thanks for the review.

September 25, 2024

Dealership Rating
Employee Rating

great service . service writers very helpful and provided answers to several questions i had about my truck. very happy with service More

by TRAVISBREWER65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amber Fisher

Sep 26, 2024

Mitchell Hyundai responded

Thank you for the service business and the review. We are glad you had a great experience and hope to see you again soon.

September 20, 2024

Dealership Rating
Employee Rating

Only a few of them really enjoy their work. The rest including Dean are energy drainers who only take time to look/go for something if it pertains to their personal gain. Rude until they mess u More

by Callie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Amber Fisher

Sep 21, 2024

Mitchell Hyundai responded

Thank you for your review. We are sorry your experience was not satisfactory. We will pass on your experience and make adjustments as necessary.

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