Dean Bock
Dean Bock at Mitchell Hyundai

Dean Bock | Page 35

Service Advisor

Mitchell Hyundai

1600 E Park Ave
Enterprise , AL 36330

Contact Me
4.7
408 Reviews

Dealership Experience

4 yrs, 4 mos

Industry Experience

10 yrs, 8 mos

4.7

408 Reviews

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408 Reviews of Dean Bock

September 14, 2022

Dealership Rating
Employee Rating

They are friendly, professional and appear to be concerned about their customer. They sold me a battery a d installed it, although it was close to closing time. I am very satisfied with the service More

by Glenda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 14, 2022

Mitchell Hyundai responded

Thank you for your service and your review. Hope to be of service again soon.

Sep 15, 2022

Mitchell Hyundai responded

Thank you for your kind words and your service business. We look forward to serving you in the future.

September 03, 2022

Dealership Rating
Employee Rating

Dealership is great but took 3 1/2 hours to complete an oil change even with an appointment More

by heidiandrob4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mitch Deese, Ryan Young

Sep 10, 2022

Mitchell Hyundai responded

Thank you for the review and your service business. We apologize for the wait time and we are working daily to reduce those times for our customers. Please give us another opportunity to be of service and the next oil change is on the house.

September 01, 2022

Dealership Rating
Employee Rating

Service department is all ways great and very good services. Very friendly staff, and great customer support More

by JESS.LIRA54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mitch Deese, Ryan Young

Sep 10, 2022

Mitchell Hyundai responded

Thank you for your service business and your review. We appreciate the opportunity to be of service.

September 01, 2022

Dealership Rating
Employee Rating

It was a great experience. Dean was very good to me. Done in timely manner. More

by MICHELLE Dozier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 10, 2022

Mitchell Hyundai responded

Thank you for your review and your service business. We appreciate you and look forward to serving you in the future.

August 31, 2022

Dealership Rating
Employee Rating

Customer service good, quality of products questionable , tires had to be replaced. Car purchased 4 months ago. I know it was used, on 27 th. Miles on car, but quantity is quality. Bought 2 new tires I’m dou More

by rsept
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 12, 2022

Mitchell Hyundai responded

Thank you for your review. We are sorry you had to replace tires so quickly. We would be happy to provide you with some service credit for your future visits.

August 25, 2022

Dealership Rating
Employee Rating

Easy to locate with a nice and friendly service department. It has a clean and roomy waiting room. More

by stephenp3071
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mitch Deese, Ryan Young

Aug 25, 2022

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

August 24, 2022

Dealership Rating
Employee Rating

I have no complaints with Mitchell Hyundai services. Employees are always professionals. Sales individuals and administrative personnel are always courteous. Thanks for your service. More

by georgemcpherson0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Danny

Aug 25, 2022

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

August 24, 2022

Dealership Rating
Employee Rating

Excellent service and friendly staff. The staff goes above and beyond if there is an issue. Only business I trust to work on my car. More

by skelly8095
Recommend Dealer
Yes

Other Employees Tagged: Mitch Deese, Ryan Young

Aug 25, 2022

Mitchell Hyundai responded

Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.

August 17, 2022

Dealership Rating
Employee Rating

9:00 AM appt. Didn't get out til 11:30. Not happy with this. Had to take off work to sit & wait. Maintenance tire lite comes on after serv & can't get back to g More

by donnamclaney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mitch Deese, Ryan Young

Aug 19, 2022

Mitchell Hyundai responded

Sorry for your delay. We are always working to cut down on wait times. Our service manager will be with you shortly to see how we can help with your tires.

August 16, 2022

Dealership Rating
Employee Rating

When you’re specific about the issue pertaining your vehicle they automatically diagnosed it wrong. Service guy told me that working on my car was a favor. This service was a waste of time and money. Th More

by synthialeeann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Mitch Deese, Ryan Young

Aug 19, 2022

Mitchell Hyundai responded

Thank you for your review and your service work. I understand you have already spoken to our service manager and your money has been refunded. We apologize for the issues and hope your vehicle gives you many years of great service.

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