Dealership Experience
4 yrs, 4 mos
Industry Experience
10 yrs, 8 mos
408 Reviews
Write a Review408 Reviews of Dean Bock
June 29, 2022
Told my wife we needed to replace air filter car has 20,000 miles never been on a dirt road, charged me 35.15 for a $18 cabin air filter,$42.67 for a $22.00 air filter and $43.70 for labor that was a ri 20,000 miles never been on a dirt road, charged me 35.15 for a $18 cabin air filter,$42.67 for a $22.00 air filter and $43.70 for labor that was a rip off I had checked both filters last week before the service visit. So much for free oil changes when you get robbed on filters and labor. That won’t happen again. I am disappointed that your service department has to rip customers off. More
June 14, 2022
Been doing oil consumption test since November of 2021. Can never get a straight answer on how many test has to be done. Was told after the cylinder soak was done they would check again after a 1000 miles Can never get a straight answer on how many test has to be done. Was told after the cylinder soak was done they would check again after a 1000 miles and decide if motor needs replacing. Now being told have to complete 2 more test even though its 2 quarts low every time. Inexperienced service advisors. More
Other Employees Tagged: Mitch Deese, Ryan Young

