They were Very nice and friendly.
Got in quickly with appointment. Nice waiting area as well.
Got in quickly with appointment. Nice waiting area as well.
More
by tkkatkelley
Verified Customer
Verified Customer
Other Employees Tagged:
Mitch Deese, Ryan Young
Jun 02, 2022 -
Mitchell Hyundai responded
Thank you for your service business and your review. We look forward to serving you in the future.
Every person that I worked was kind, supportive and
friendly. Specifically, working with Mitch, service manager, was awesome! I really appreciate is patience, his communication and his empathy. The bes
friendly. Specifically, working with Mitch, service manager, was awesome! I really appreciate is patience, his communication and his empathy. The best experience working with a dealership!
More
by ccamp18
Verified Customer
Verified Customer
Other Employees Tagged:
Mitch Deese, Ryan Young
Jun 01, 2022 -
Mitchell Hyundai responded
Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.
Very professional, courteous and they take excellent care
of my car. I would highly recommend Mitchell Hyundai!
of my car. I would highly recommend Mitchell Hyundai!
More
by LizandMac
Verified Customer
Verified Customer
Other Employees Tagged:
Mitch Deese, Ryan Young
May 31, 2022 -
Mitchell Hyundai responded
Thank you for your business and your kind words. We look forward to serving you in the future.
May 31, 2022 -
LizandMac responded
Mitchell Hyundai is the best!
This dealership is all about its customers and I know a
lot of people feel the same at I do, because I see many Hyundai’s on the road daily… Thanks for having great customer service…
lot of people feel the same at I do, because I see many Hyundai’s on the road daily… Thanks for having great customer service…
More
by antoniomckenzie14
Verified Customer
Verified Customer
Other Employees Tagged:
Mitch Deese, Ryan Young
May 26, 2022 -
Mitchell Hyundai responded
Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.
Great service.
Thank you. Mix up on what needed to be done. Service dept responded with prompt no hassle correction.
Thank you. Mix up on what needed to be done. Service dept responded with prompt no hassle correction.
More
by kimcurry57
Verified Customer
Verified Customer
Other Employees Tagged:
Mitch Deese, Ryan Young
May 25, 2022 -
Mitchell Hyundai responded
Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.
They took me as a unscheduled appointment.
My driver side window was down and would not come up. Mitchell Hyundai staff temporarily fixed the problem and scheduled me to have the program fixed
My driver side window was down and would not come up. Mitchell Hyundai staff temporarily fixed the problem and scheduled me to have the program fixed. Very easy and professional transaction.
More
by STEEL_CURTIN17
Verified Customer
Verified Customer
Other Employees Tagged:
Mitch Deese, Ryan Young
May 25, 2022 -
Mitchell Hyundai responded
Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.
I was told when I bought my car I would be provided with
a loaner car if I had to leave my car for service or repair. That has not happened! So I feel as though I was misled on that aspect. I’m a travel nur
a loaner car if I had to leave my car for service or repair. That has not happened! So I feel as though I was misled on that aspect. I’m a travel nurse and it’s very important that I don’t have to sit a dealership for service.
More
by Seniacasey
Verified Customer
Verified Customer
Other Employees Tagged:
Mitch Deese, Ryan Young
May 23, 2022 -
Mitchell Hyundai responded
Thank you for your review and your service business. There is a currently a shortage of inventory which has wiped out our loaner fleet. We are currently trying to purchase vehicles to be able to loan but the availability is slim. We hope to be able to have loaners available in the future.
2.5 hour wait for a simple oil change and 25,000 mile
inspection. No information given throughout the waiting time or status updates. No car wash. No post inspection information given on car. (Brakes, ti
inspection. No information given throughout the waiting time or status updates. No car wash. No post inspection information given on car. (Brakes, tires, etc)
More
by C
Verified Customer
Verified Customer
May 18, 2022 -
Mitchell Hyundai responded
Thank you for the review on us here at Mitchell Hyundai. This is out of character for us to do this. I apologize for any inconvenience this caused you. I would like to investigate this further as the username "c" is difficult to pinpoint in our system. My email is mdeese@mitchellauto.com. Thank you once again for your business. I am always looking for ways to improve our process and service to better serve our customers.
Mitch Deese
Service Manager
334-308-1670
mdeese@mitchellauto.com
The best service !
Highly recommend. Everyone is courteous and they get the job done in a timely manner.
Highly recommend. Everyone is courteous and they get the job done in a timely manner.
More
by justinray1988
Verified Customer
Verified Customer
Other Employees Tagged:
Mitch Deese, Ryan Young
May 18, 2022 -
Mitchell Hyundai responded
Thank you for taking the time to write about your experience. We appreciate your business and look forward to serving you again in the future.
Couldn’t fix my air conditioner because of their machine.
Sent it to Mitchell Nissan. All they do d was replace the Freon. It was blowing hot air by the time we made it to the circle. Paid around $150. The p
Sent it to Mitchell Nissan. All they do d was replace the Freon. It was blowing hot air by the time we made it to the circle. Paid around $150. The problem is the compressor! I wasted all afternoon and $148.97 for Freon which I could have had it checked and put in here, at home for $80. I asked for a check up and that’s all I got. Needless to say, I will not be back!!
More
by DALEMORROW
Verified Customer
Verified Customer
Other Employees Tagged:
Mitch Deese
May 11, 2022 -
DALEMORROW responded
After talking to the servic department, he agreed to refund the difference between what I paid and what the mechanic here quoted me after he checked the Freon and found it be fine. In all actuality, that is above and beyond what Mitchell Hyundai had to do! I was very upset, but they calmed me down! The service people I talked to there were extremely supportive yesterday, and today as well! I will go back to check on a new vehicle sometime later!! I should not have sent the previous evaluation when I was so upset! My apologies to all concerned.