Dean Reyes | Page 8

Dean was more than just helpful he was outstanding, made my family and I feel extremely welcome and taken care of and led to me and my sister leaving with our 2 new dream cars absolutely astounding service my family and I feel extremely welcome and taken care of and led to me and my sister leaving with our 2 new dream cars absolutely astounding service More

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Today I purchased a 2018 VW Tiguan. Couldn’t be happier with my purchase . My salesman Dean Reyes went beyond and above with his service and help . Great dealership with amazing prices and awesome service with my purchase . My salesman Dean Reyes went beyond and above with his service and help . Great dealership with amazing prices and awesome service ! 10/10 recommend ! More

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Very good experience I highly recommend Alexandria VW - they had a great selection and did not pressure me throughout the process. I felt they had the best value for the p I highly recommend Alexandria VW - they had a great selection and did not pressure me throughout the process. I felt they had the best value for the price of car, of all the dealerships in the DMV. Dean Reyes was especially helpful and went out of his way to make the process as smooth as possible. More

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Best VW dealer in VA Fantastic dealer that sells a premium product cheaper than most in the market. Dean Reyes was fast to respond to all of my questions and had the car Fantastic dealer that sells a premium product cheaper than most in the market. Dean Reyes was fast to respond to all of my questions and had the car ready as I made the 2.5 hr trek to Alexandria. Highly recommend Dean and Alexandria VW. I will be returning for a replacement vehicle for my wife very soon More

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Dean Reyes was one of the most professional sales people I have dealt with!!! Awesome experience!!! He was very attentive and knowledgeable and on point!!! I have dealt with!!! Awesome experience!!! He was very attentive and knowledgeable and on point!!! More

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Passat S Dean was a great salesman. He was transparent throughout the process and always answered my questions quickly and in detail. I have very much been enj Dean was a great salesman. He was transparent throughout the process and always answered my questions quickly and in detail. I have very much been enjoying my new (used) car! More

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Great Experience This is my second car from Alexandria Volkswagen both times Dean Reyes has been very helpful during the whole process. Highly recommended. Thanks for This is my second car from Alexandria Volkswagen both times Dean Reyes has been very helpful during the whole process. Highly recommended. Thanks for everything. More

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Avoid at all costs. Buyer beware! Bait and hook One star is being generous. Don't buy a car from here. Alexandria Volkswagen got me hooked on my CPO TDI Jetta Sportwagen, cherry red with a 6 spe One star is being generous. Don't buy a car from here. Alexandria Volkswagen got me hooked on my CPO TDI Jetta Sportwagen, cherry red with a 6 speed manual, for a good price. The problem was, they never could figure out when the car would be ready. When Gary finally told me the car would be ready, after a month of back and forthing, I drove the 5 hours to Alexandria VW. The car was tucked in the back corner of their lot, and surprise- not ready. I had been working with Nathaniel who was lovely throughout the process. When I actually showed up to purchase the car, though, Dean Reyes stepped in and took over. The one nice thing he did for me throughout this was give my Volvo a push start when the starter died on the lot while purchasing my Jetta. Otherwise, I don't see how he is still employed here. He copied me in a very rude email to Gary about how I am an annoying customer, how he gave me a whole $100 off the purchase price and free worn out rubber mats and that I can go buy tires and screw off, basically. The car was advertised for 9000, then mysteriously went up 1k while I was driving up to buy it. No mention of the CPO fee they throw on when you actually buy the car, and the tag and title fee. Grudgingly, I bought it still- it was the car I wanted, and the CPO fee meant everything had been addressed. Boy was I wrong. Alexandria VW gave the car a speed sensor, did the Dieselgate recall, spit and polish and a new battery. They falsified the rest of the CPO checklist. My car had rodent damage, very old fuel filter, cabin air filter full of mold and all kinds of stuff, and an old engine air filter, not to mention the tires that are cracking all around the tread. I bought a beautiful, "certified pre-owned" car, and I am still fighting with VW Corporate to make this right. Buyer beware, I do not see how Alexandria is considered a "Premier" dealer. More

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Excellent Costumer Service What a great experience! Dean was so helpful and really made the process a breeze! Muchas gracias de nuevo por tu asesoria. Exitos Dean. Erick Trejo What a great experience! Dean was so helpful and really made the process a breeze! Muchas gracias de nuevo por tu asesoria. Exitos Dean. Erick Trejo More

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Bait and switch pricing Seeing a price of $26,650 on line for an Alltrack only to find out its really over $30k out the door. Very deceitful advertising. Dealer fees are wa Seeing a price of $26,650 on line for an Alltrack only to find out its really over $30k out the door. Very deceitful advertising. Dealer fees are way too high. Stacking up incentives you would have to qualify and calling it an internet sales price is a very underhanded. Advertise the price the cars according to what they cost out the door. Be upfront and stop wasting everyone's time! More

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