87 Reviews
Write a Review87 Reviews of Dean Reyes
March 20, 2018
Great Experience I had a great experience at Alexandria Volkswagen. Dean got the job done in less than an hour I was financed and driving off the lot with no hassle an I had a great experience at Alexandria Volkswagen. Dean got the job done in less than an hour I was financed and driving off the lot with no hassle and no money down!! More
March 14, 2018
Honest and straightforward I initially was apprehensive about going to Alexandria, Volkwagen after hearing reviews from friends and coworkers. Some friends indicating the servic I initially was apprehensive about going to Alexandria, Volkwagen after hearing reviews from friends and coworkers. Some friends indicating the service was terrible and the salespeople were rude. For this reason, I didn't bother making an appointment. After visiting several dealerships in the area, my boyfriend and I decided to swing on over to Alexandria, despite the reviews. We were introduced to Dean Reyes as our salesmen. We test drove a CPO 2016 Tiguan with all the fancy gadgets that I was looking for in a compact SUV (i.e. leather interior, back up camera, blue tooth enabled). When I was ready to start the process of purchasing the vehicle, Dean prefaced the negotiation by explaining that Alexandria VW has a little/no haggle policy around their CPO price (I also observed this with another VW dealer on the Beltway). Given that the price was competitive and within my budget, I didn't want to pass the offer. Throughout the experience, Dean answered all our questions genuinely. Overall, I am happy with the purchase and love my Tiguan! More
Other Employees Tagged: Ene Pakasaar
February 22, 2018
Dean Reyes is a great salesman not so the finance manager Dean is a totally honest and helpful salesman: the best I’ve ever worked with. My only negative is my surprise when I was told that I didn’t qualif Dean is a totally honest and helpful salesman: the best I’ve ever worked with. My only negative is my surprise when I was told that I didn’t qualify for the 1.99% financing and would have to take 2.99%. I immediately showed them through my bank app that my credit rating was indeed above the minimum requirement and the finance manager’s response was to give me a rate of 2.49%. Seriously? Are they that deceitful and dishonest? Bottom line: read your contract and know your financial info More
February 21, 2018
Dean was great! Dean was very helpful throughout the entire process. He was kind and attentive. Buying my first car with him wasn’t complicated or scary like everyone Dean was very helpful throughout the entire process. He was kind and attentive. Buying my first car with him wasn’t complicated or scary like everyone says. The process was quick and ai got EXACTLY what I wanted. Couldn’t be happier with my new vehicle from vw alexandria with the help of Dean. More
February 20, 2018
Pleasant experience I was out shopping for a VW passat car and I had a great experience when i visited VW Alexandria from showing me the options available , arranging for I was out shopping for a VW passat car and I had a great experience when i visited VW Alexandria from showing me the options available , arranging for coming to check what i had seen online , test drive and finally the purchasing process was smooth and efficient . More
February 15, 2018
Awesome very energetic I had no problems getting what I wanted when I wanted and with the salesperson Dean when I asked he's great I would go back to him again I had no problems getting what I wanted when I wanted and with the salesperson Dean when I asked he's great I would go back to him again More
February 09, 2018
Friendly and helpful personnel, fluent purchase process! After 30 years of excellent Volkswagen experience in Europe, we were curious how it would be in the USA. The Alexandria Volkswagen dealership met our After 30 years of excellent Volkswagen experience in Europe, we were curious how it would be in the USA. The Alexandria Volkswagen dealership met our expectations in a perfect way. We were welcomed by a very friendly and knowledgeable sales agent, Mr Dean Reyes who guided us through the purchase process. Without hesitation, he took the necessary time to show us different models, gave excellent advice matching our needs and explained every step in the administration process. More