Deana Hicks
Deana Hicks at Spitzer Toyota Monroeville

Deana Hicks | Page 17

Assistant Service Manager

Spitzer Toyota Monroeville

4710 William Penn Highway
Monroeville, PA 15146

4.8
209 Reviews
4.8

209 Reviews

Write a Review

209 Reviews of Deana Hicks

April 17, 2022

Dealership Rating
Employee Rating

Sptizer always provides consistently good service. Service reps are very friendly and knowledgeable. Service work is completed in a timely manner with excellent quality. More

by cookbm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jennine Bonifati, James Thomas

April 16, 2022

Dealership Rating
Employee Rating

Deana Hick's is simply the best, she is the main reason I would buy a new Toyota at Spitzer....Joe Bozynski More

by bozman4015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 14, 2022

Dealership Rating
Employee Rating

ALWAYS FAST, great service, friendly and efficient from Deana Hicks. My favorite place for 4runner service. More

by billkern
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 08, 2022

Dealership Rating
Employee Rating

Service was great. Deana Hicks made the process easy. Fixed only what was broken and did so quickly.. More

by nickwininsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 19, 2022

Dealership Rating
Employee Rating

DeanaHicks took great care of all the needs of my car. I loved driving my well maintained clean car out of the dealership. Quick, efficient service from friendly people. More

by Jb138
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 23, 2022

Spitzer Toyota Monroeville responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Robert Thomasson, General Manager, (877) 735-3855

February 09, 2022

Dealership Rating
Employee Rating

Fast service great communication kept me up to date on what was going on with car More

by Debaker65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 11, 2022

Spitzer Toyota Monroeville responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best, Robert Thomasson, General Manager, (877) 735-3855

February 04, 2022

Dealership Rating
Employee Rating

Deana Hicks has always shown her professionalism in dealing with customers. She has provided great deal about problems and the options available to you. I find her to be very approachable and considera More

by Eddie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 08, 2022

Spitzer Toyota Monroeville responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, Robert Thomasson, General Manager, (877) 735-3855

January 10, 2022

Dealership Rating
Employee Rating

Service was good, quick, and efficient. Work was completed in the same day and my wishes were respected, wasn’t pushed or harassed. More

by Gumkowskie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 12, 2022

Spitzer Toyota Monroeville responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Best, Robert Thomasson, General Manager, (877) 735-3855

December 04, 2021

Dealership Rating
Employee Rating

Great team thanks 😊 deana thanks provide a loaner vehicle and fixed mine and they washing the car Spitzer dealership is the best More

by irieamp
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Howard

Dec 07, 2021

Spitzer Toyota Monroeville responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Robert Thomasson, General Manager, (877) 735-3855

November 30, 2021

Dealership Rating
Employee Rating

Deana hicks is amazing, and very professional! Shes the best at spitzer toyota!!!!! Deff. Recommend her More

by suzanna_91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 02, 2021

Spitzer Toyota Monroeville responded

Thank you for taking the time to write this review. We are pleased to hear that Deana was able to provide an efficient and overall positive experience. Please come see us for any future needs. We hope to be of service to you again in the future. Best, Robert Thomasson, General Manager, (877) 735-3855

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