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Deana Hicks
Deana Hicks at Spitzer Toyota Monroeville

Deana Hicks | Page 17

Assistant Service Manager

Spitzer Toyota Monroeville

4710 William Penn Highway
Monroeville, PA 15146

4.8
207 Reviews
4.8

207 Reviews

Write a Review

207 Reviews of Deana Hicks

April 14, 2022

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Employee Rating

ALWAYS FAST, great service, friendly and efficient from Deana Hicks. My favorite place for 4runner service. More

by billkern
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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April 08, 2022

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Service was great. Deana Hicks made the process easy. Fixed only what was broken and did so quickly.. More

by nickwininsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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February 19, 2022

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DeanaHicks took great care of all the needs of my car. I loved driving my well maintained clean car out of the dealership. Quick, efficient service from friendly people. More

by Jb138
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Feb 23, 2022

Spitzer Toyota Monroeville responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Robert Thomasson, General Manager, (877) 735-3855

February 09, 2022

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Employee Rating

Fast service great communication kept me up to date on what was going on with car More

by Debaker65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Feb 11, 2022

Spitzer Toyota Monroeville responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best, Robert Thomasson, General Manager, (877) 735-3855

February 04, 2022

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Employee Rating

Deana Hicks has always shown her professionalism in dealing with customers. She has provided great deal about problems and the options available to you. I find her to be very approachable and considera More

by Eddie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Feb 08, 2022

Spitzer Toyota Monroeville responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, Robert Thomasson, General Manager, (877) 735-3855

January 10, 2022

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Employee Rating

Service was good, quick, and efficient. Work was completed in the same day and my wishes were respected, wasn’t pushed or harassed. More

by Gumkowskie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jan 12, 2022

Spitzer Toyota Monroeville responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Best, Robert Thomasson, General Manager, (877) 735-3855

December 04, 2021

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Employee Rating

Great team thanks 😊 deana thanks provide a loaner vehicle and fixed mine and they washing the car Spitzer dealership is the best More

by irieamp
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Howard

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Dec 07, 2021

Spitzer Toyota Monroeville responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Robert Thomasson, General Manager, (877) 735-3855

November 30, 2021

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Employee Rating

Deana hicks is amazing, and very professional! Shes the best at spitzer toyota!!!!! Deff. Recommend her More

by suzanna_91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Dec 02, 2021

Spitzer Toyota Monroeville responded

Thank you for taking the time to write this review. We are pleased to hear that Deana was able to provide an efficient and overall positive experience. Please come see us for any future needs. We hope to be of service to you again in the future. Best, Robert Thomasson, General Manager, (877) 735-3855

November 02, 2021

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Employee Rating

My wife and I have been life-long customers at Spitzer (over 40 years) and the customer service has always been the number one reason. Their service Department has always helped us out and been reliable a More

by jdinapoli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jennine Bonifati, Amil Krueger

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Nov 04, 2021

Spitzer Toyota Monroeville responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Best, Robert Thomasson, General Manager, (877) 735-3855

October 22, 2021

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Employee Rating

Good experience even though we couldn’t wheel and deal at this time. Nice staff More

by mmlary2013
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Hembree , James Thomas and Joshua

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Oct 26, 2021

Spitzer Toyota Monroeville responded

Hi there, thank you; we appreciate your feedback! We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Best, Robert Thomasson, General Manager, (877) 735-3855

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