Deana Hicks | Page 18
Assistant Service Manager
Spitzer Toyota Monroeville
4710 William Penn Highway
Monroeville, PA 15146
207 Reviews
Write a Review207 Reviews of Deana Hicks
September 17, 2021
Ease of appointment setting - very friendly and knowledgeable staff - thorough, qualified and experienced technicians - competitive pricing. Deana Hicks waited on us this time and gave us the best knowledgeable staff - thorough, qualified and experienced technicians - competitive pricing. Deana Hicks waited on us this time and gave us the best options and pricing. Very friendly, helpful and courteous lady. We purchased our car new from Spitzer in 2016 and been having it serviced by them since then. Never had an issue. More
September 10, 2021
Each component, sales, F&I and service has exceeded my expectations. All were highly informed on their assigned duties. Each also made it very clear that customer satisfaction is a dealer priority. Spitze expectations. All were highly informed on their assigned duties. Each also made it very clear that customer satisfaction is a dealer priority. Spitzer Toyota exceeded my service expectation in every way! More
Other Employees Tagged: Kyle Hembree , Carlos in sales highly recommended Deanna as a Service Advisor.
September 09, 2021
Deanna Hicks did a terrific job yesterday managing the service desk. She was the only person there for most of the 4 hours that I was there. She was very poised and a great representative for Spitzer Toy service desk. She was the only person there for most of the 4 hours that I was there. She was very poised and a great representative for Spitzer Toyota. More
Other Employees Tagged: None
August 17, 2021
Deana Hicks is an excellent service advisor. She always gives the extra effort to insure that the customer is treated in a fair manner. I recently requested a oil change and a tire rotation for my vehicle gives the extra effort to insure that the customer is treated in a fair manner. I recently requested a oil change and a tire rotation for my vehicle. Deana explained to me that I did not need an oil change at this time. This is an example of how she treats her customers. Always thoughtful and courteous. More
August 10, 2021
Deana Hicks was very friendly and efficient during my visit to Spitzer Toyota. She was very knowledgeable and answered all my questions. I was in and out in about 1 hour. visit to Spitzer Toyota. She was very knowledgeable and answered all my questions. I was in and out in about 1 hour. More
August 10, 2021
Deana Hicks of the service department is awesome. She’s very knowledgeable and gives me great advice for what my truck needs and when it needs it. Its a pleasure to work with her as i know things will be d very knowledgeable and gives me great advice for what my truck needs and when it needs it. Its a pleasure to work with her as i know things will be done correctly and on time More

