Deana Hicks | Page 18
Assistant Service Manager
Spitzer Toyota Monroeville
4710 William Penn Highway
Monroeville, PA 15146
201 Reviews
Write a Review201 Reviews of Deana Hicks
August 17, 2021
Deana Hicks is an excellent service advisor. She always gives the extra effort to insure that the customer is treated in a fair manner. I recently requested a oil change and a tire rotation for my vehicle gives the extra effort to insure that the customer is treated in a fair manner. I recently requested a oil change and a tire rotation for my vehicle. Deana explained to me that I did not need an oil change at this time. This is an example of how she treats her customers. Always thoughtful and courteous. More
August 10, 2021
Deana Hicks was very friendly and efficient during my visit to Spitzer Toyota. She was very knowledgeable and answered all my questions. I was in and out in about 1 hour. visit to Spitzer Toyota. She was very knowledgeable and answered all my questions. I was in and out in about 1 hour. More
August 10, 2021
Deana Hicks of the service department is awesome. She’s very knowledgeable and gives me great advice for what my truck needs and when it needs it. Its a pleasure to work with her as i know things will be d very knowledgeable and gives me great advice for what my truck needs and when it needs it. Its a pleasure to work with her as i know things will be done correctly and on time More
July 19, 2021
Deana Hicks has been serving us for over 20yrs. She is awesome. We buy our vehicles through her. We go through her to make our appointments etc. She again. Is the best. awesome. We buy our vehicles through her. We go through her to make our appointments etc. She again. Is the best. More
July 06, 2021
The check-in was very efficient and the service advisor was very friendly. I was called promptly when the services were completed and the over-the- phone payment was handled very smoothly.bm was very friendly. I was called promptly when the services were completed and the over-the- phone payment was handled very smoothly.bm More
July 05, 2021
Deana Hicks was efficient and kept me informed in a pleasant manner. Oil change should have been full synthetic, did not ask me. They had a computer problem. That is the second time that has happened d pleasant manner. Oil change should have been full synthetic, did not ask me. They had a computer problem. That is the second time that has happened during my service visits. They need to upgrade or fix that situation. More
June 20, 2021
Deana Hicks was my service advisor.. she was very courteous and knowledgeable. I had asked her to get me a price/labor on a serpentine belt, while I was waiting for my car to be inspected she returne courteous and knowledgeable. I had asked her to get me a price/labor on a serpentine belt, while I was waiting for my car to be inspected she returned the lounge very promptly with the price. On checkout she explained everything in detail brakes, tires.. Great job Spitzer for having Deana Hicks on your staff! More

