Deana Hicks | Page 18

My wife and I have been life-long customers at Spitzer (over 40 years) and the customer service has always been the number one reason. Their service Department has always helped us out and been reliable a (over 40 years) and the customer service has always been the number one reason. Their service Department has always helped us out and been reliable and professional. Charles Carter upheld that standard on our most recent visit. More

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Good experience even though we couldn’t wheel and deal at this time. Nice staff this time. Nice staff More

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All good! was press for time,Spitzer got it done ,service was professional...thanks again! was professional...thanks again! More

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Reliable, efficient, friendly service. Deana Hicks was great! She’s knowledgeable and explains issues clearly great! She’s knowledgeable and explains issues clearly More

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Deana Hicks is the reason I get my auto service in monroeville, She is attentive and listens and pleasant monroeville, She is attentive and listens and pleasant More

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Ease of appointment setting - very friendly and knowledgeable staff - thorough, qualified and experienced technicians - competitive pricing. Deana Hicks waited on us this time and gave us the best knowledgeable staff - thorough, qualified and experienced technicians - competitive pricing. Deana Hicks waited on us this time and gave us the best options and pricing. Very friendly, helpful and courteous lady. We purchased our car new from Spitzer in 2016 and been having it serviced by them since then. Never had an issue. More

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Each component, sales, F&I and service has exceeded my expectations. All were highly informed on their assigned duties. Each also made it very clear that customer satisfaction is a dealer priority. Spitze expectations. All were highly informed on their assigned duties. Each also made it very clear that customer satisfaction is a dealer priority. Spitzer Toyota exceeded my service expectation in every way! More

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Deanna Hicks did a terrific job yesterday managing the service desk. She was the only person there for most of the 4 hours that I was there. She was very poised and a great representative for Spitzer Toy service desk. She was the only person there for most of the 4 hours that I was there. She was very poised and a great representative for Spitzer Toyota. More

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Deana Hicks is an excellent service advisor. She always gives the extra effort to insure that the customer is treated in a fair manner. I recently requested a oil change and a tire rotation for my vehicle gives the extra effort to insure that the customer is treated in a fair manner. I recently requested a oil change and a tire rotation for my vehicle. Deana explained to me that I did not need an oil change at this time. This is an example of how she treats her customers. Always thoughtful and courteous. More

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Fast, quality and excellent service. I have been a Toyota client at Spitzer for many years, there is none better in providing friendly personal service. client at Spitzer for many years, there is none better in providing friendly personal service. More

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