Deana Hicks | Page 19
Assistant Service Manager
Spitzer Toyota Monroeville
4710 William Penn Highway
Monroeville, PA 15146
207 Reviews
Write a Review207 Reviews of Deana Hicks
July 19, 2021
Deana Hicks has been serving us for over 20yrs. She is awesome. We buy our vehicles through her. We go through her to make our appointments etc. She again. Is the best. awesome. We buy our vehicles through her. We go through her to make our appointments etc. She again. Is the best. More
July 06, 2021
The check-in was very efficient and the service advisor was very friendly. I was called promptly when the services were completed and the over-the- phone payment was handled very smoothly.bm was very friendly. I was called promptly when the services were completed and the over-the- phone payment was handled very smoothly.bm More
July 05, 2021
Deana Hicks was efficient and kept me informed in a pleasant manner. Oil change should have been full synthetic, did not ask me. They had a computer problem. That is the second time that has happened d pleasant manner. Oil change should have been full synthetic, did not ask me. They had a computer problem. That is the second time that has happened during my service visits. They need to upgrade or fix that situation. More
June 20, 2021
Deana Hicks was my service advisor.. she was very courteous and knowledgeable. I had asked her to get me a price/labor on a serpentine belt, while I was waiting for my car to be inspected she returne courteous and knowledgeable. I had asked her to get me a price/labor on a serpentine belt, while I was waiting for my car to be inspected she returned the lounge very promptly with the price. On checkout she explained everything in detail brakes, tires.. Great job Spitzer for having Deana Hicks on your staff! More
June 18, 2021
Since I purchased my Release Series 10 Scion xB brand new, straight of the truck mind you, I have always had it serviced at Spitzer Scion/Toyota in Monroeville. I have never had any issues with the Servi new, straight of the truck mind you, I have always had it serviced at Spitzer Scion/Toyota in Monroeville. I have never had any issues with the Service Department or the dealership in general. when it comes to purchasing a new Toyota or having your vehicle serviced, I highly recommend this dealership!!! More
June 10, 2021
I recently had a wonderful experience with Deana Hicks as my service advisor. Deana is attentive, accurate, understanding, polite, and most cooperative. Spitzer is lucky to have Deana in their service depa my service advisor. Deana is attentive, accurate, understanding, polite, and most cooperative. Spitzer is lucky to have Deana in their service department. More
June 10, 2021
I was greeted by Deana Hicks. She was very friendly. Deana listened, and then explained everything to me. Also scheduled my next appointment Really didn't have much contact with Service person once my Deana listened, and then explained everything to me. Also scheduled my next appointment Really didn't have much contact with Service person once my truck was taken in for service. I did like the promptness in taking care of me. More
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