I have been taking my car to Spitzer since I bought it 6
years ago and have always been treated with the utmost respect and courtesy. My car comes back completely checked over and any issues resolved. The
years ago and have always been treated with the utmost respect and courtesy. My car comes back completely checked over and any issues resolved. The mechanics do an excellent job especially James Thomas who usually takes care of my car and makes sure that it is in good running condition.
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by Mary Ann
Service Price Transparency
Other Employees Tagged:
James Thomas
Aug 01, 2025 -
Spitzer Toyota Monroeville responded
Thank you, Mary Ann! We appreciate your kind words for James Thomas and the team and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Toyota Monroeville.
James Thomas, our Service Manager, was perfect for his
job. James was friendly and very helpful. He made us feel like family. Also, the technician working on the car did an excellent job.
job. James was friendly and very helpful. He made us feel like family. Also, the technician working on the car did an excellent job.
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by lesnsteve73
Service Price Transparency
Jul 23, 2025 -
Spitzer Toyota Monroeville responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
It has been easy to schedule service with Spitzer Toyota.
The staff including James Thomas made me feel important. They were very welcoming and getting a text welcoming me the day of service and one with a
The staff including James Thomas made me feel important. They were very welcoming and getting a text welcoming me the day of service and one with a clip of the mechanic working on my car created a great experience.
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by tfornataro225
Service Price Transparency
Other Employees Tagged:
James Thomas
Jul 15, 2025 -
Spitzer Toyota Monroeville responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Toyota Monroeville.
Thomas who was my service person was very friendly and
helpful. Great service. He was timely and informative about status of my service.
helpful. Great service. He was timely and informative about status of my service.
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by DebbieG
Service Price Transparency
Jun 26, 2025 -
Spitzer Toyota Monroeville responded
Thank you for choosing Spitzer Toyota Monroeville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Anytime I have service at Spitzer I always seek out
Deanna Hicks. She is always courteous and mindful of my needs.
Deanna Hicks. She is always courteous and mindful of my needs.
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by bveschio2bv
Service Price Transparency
Jun 06, 2025 -
Spitzer Toyota Monroeville responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Toyota Monroeville.
I appreciate the employee efficiency & kindness at every
visit. Staff is friendly & helpful. All issues are addressed & my car is ready when I arrive.
visit. Staff is friendly & helpful. All issues are addressed & my car is ready when I arrive.
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by Satisfied Customer
Service Price Transparency
Other Employees Tagged:
James Thomas
May 31, 2025 -
Spitzer Toyota Monroeville responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Toyota Monroeville.
I just purchased 2025 Tacoma off road hybrid from
Spitzer. Excellent facility and staff. Our salesman Tyler Seddon was very professional and accommodating. No pressure sales and quick responses to ou
Spitzer. Excellent facility and staff. Our salesman Tyler Seddon was very professional and accommodating. No pressure sales and quick responses to our calls and text. Great job team
Thx
Jim & Marian Bindas
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by Jim
Other Employees Tagged:
Philip
May 30, 2025 -
Spitzer Toyota Monroeville responded
It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Spitzer Toyota Monroeville!
Deana hicks is the best at what she does highly recommend
her as rep for service
her as rep for service
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by Tantos
Service Price Transparency
Apr 30, 2025 -
Spitzer Toyota Monroeville responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Level of service good.
If waiting for car, can’t book appointment on line. Expensive
If waiting for car, can’t book appointment on line. Expensive
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by Lindag2u
Service Price Transparency
Other Employees Tagged:
Charles Carter
Apr 30, 2025 -
Spitzer Toyota Monroeville responded
Linda, providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out.
James Thomas and Spitzer Toyota did a nice job On
completing my annual state inspection for my Corolla. James even sent a little video of the inspection taking place.
completing my annual state inspection for my Corolla. James even sent a little video of the inspection taking place.
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by Ricknikon
Service Price Transparency
Apr 25, 2025 -
Spitzer Toyota Monroeville responded
Thank you for choosing Spitzer Toyota Monroeville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!