Deana Hicks is always pleasant and very helpful.
She takes times to explain what needs to be done to ensure my vehicle stays in good condition. She is a big part of why I come to Spitzer Toyota fo
She takes times to explain what needs to be done to ensure my vehicle stays in good condition. She is a big part of why I come to Spitzer Toyota for service.
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by dmsinopoli
Service Price Transparency
Apr 11, 2025 -
Spitzer Toyota Monroeville responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Toyota Monroeville!
James Thomas was polite,helpful and informed me of the
way service works. This was my first 6mo check up. Loved the service glad I bought Toyota.
way service works. This was my first 6mo check up. Loved the service glad I bought Toyota.
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by shearwizards2
Service Price Transparency
Apr 05, 2025 -
Spitzer Toyota Monroeville responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Toyota Monroeville, we look forward to having you as a valued customer for many years to come!
The customer service representative, James Thomas, is
very skillful at communicating with customers and putting them at ease.
very skillful at communicating with customers and putting them at ease.
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by Michael
Service Price Transparency
Other Employees Tagged:
James Thomas
Apr 03, 2025 -
Spitzer Toyota Monroeville responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Had vehicle serviced, with assistance of Deana Hicks.
Deana was very helpful in getting proper service for mileage on vehicle and very professional in dealing with me.
Deana was very helpful in getting proper service for mileage on vehicle and very professional in dealing with me.
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by Jeosb4
Service Price Transparency
Mar 31, 2025 -
Spitzer Toyota Monroeville responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Toyota Monroeville, we look forward to having you as a valued customer for many years to come!
Took 2022 Rav hybrid in for 30k mile service last weekand
discussed fraying drivers seat. James Thomas immediately ordered the covers. Took it back this week to have them installed. Very happy with installat
discussed fraying drivers seat. James Thomas immediately ordered the covers. Took it back this week to have them installed. Very happy with installation and timing.
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by rcngfn
Service Price Transparency
Other Employees Tagged:
James Thomas
Mar 18, 2025 -
Spitzer Toyota Monroeville responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Toyota Monroeville!
Friendly staff.
Short wait time and james thomas went above and behind. Super nice guy.
Short wait time and james thomas went above and behind. Super nice guy.
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by Laura
Service Price Transparency
Mar 17, 2025 -
Spitzer Toyota Monroeville responded
Thanks for sharing about your experience with Spitzer Toyota Monroeville. We appreciate your business and hope to see you again soon!
Fast, efficient,professional service addressing every
service need my Toyota required. Every person I met that day at the dealership was wonderful!!!
service need my Toyota required. Every person I met that day at the dealership was wonderful!!!
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by robert.swartzwelder
Service Price Transparency
Other Employees Tagged:
Pat Reardon Service Manager
Mar 12, 2025 -
Spitzer Toyota Monroeville responded
Robert, Thank you for your business and this review. We're happy to hear Deana, Pat, and our service team was able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future.
They got me scheduled right away, Charles Carter was
great. Everyone I came into contact with was very nice.
great. Everyone I came into contact with was very nice.
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by jsnyder3304
Service Price Transparency
Other Employees Tagged:
Charles Carter
Feb 26, 2025 -
Spitzer Toyota Monroeville responded
Thank you for sharing your positive experience with us. Offering quality and efficient service is so important to us, and we are glad that Charles provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!
Deana Hicks made my experience a 5 star review.
She was kind, compassionate and knowledgeable. She went above and beyond to help me navigate the registration process. I would recommend Spitzer Toyo
She was kind, compassionate and knowledgeable. She went above and beyond to help me navigate the registration process. I would recommend Spitzer Toyota to friends and family.
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by kelhurd
Service Price Transparency
Feb 21, 2025 -
Spitzer Toyota Monroeville responded
Thank you so much for your kind words for Deana, and for taking the time to leave us this wonderful feedback!
The service team especially James Thomas are extremely
helpful, pleasant, and knowledgeable. Mr Thomas always greets me by name, that is very rare in this day and age.
helpful, pleasant, and knowledgeable. Mr Thomas always greets me by name, that is very rare in this day and age.
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by Mglasserscp
Service Price Transparency
Other Employees Tagged:
James Thomas
Feb 19, 2025 -
Spitzer Toyota Monroeville responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that James and our team met your expectations. Thank you for choosing Spitzer Toyota Monroeville, we look forward to having you as a valued customer for many years to come!