Deana Hicks | Page 7
Assistant Service Manager
Spitzer Toyota Monroeville
4710 William Penn Highway
Monroeville, PA 15146
201 Reviews
Write a Review201 Reviews of Deana Hicks
March 11, 2025
Fast, efficient,professional service addressing every service need my Toyota required. Every person I met that day at the dealership was wonderful!!! service need my Toyota required. Every person I met that day at the dealership was wonderful!!! More
Other Employees Tagged: Pat Reardon Service Manager
February 21, 2025
Deana Hicks made my experience a 5 star review. She was kind, compassionate and knowledgeable. She went above and beyond to help me navigate the registration process. I would recommend Spitzer Toyo She was kind, compassionate and knowledgeable. She went above and beyond to help me navigate the registration process. I would recommend Spitzer Toyota to friends and family. More
February 19, 2025
The service team especially James Thomas are extremely helpful, pleasant, and knowledgeable. Mr Thomas always greets me by name, that is very rare in this day and age. helpful, pleasant, and knowledgeable. Mr Thomas always greets me by name, that is very rare in this day and age. More
Other Employees Tagged: James Thomas
January 30, 2025
Deana Hicks has been my service rep for about 7 years. ALWAYS a smile, pleasant, courteous, friendly, and MOST IMPORTANT keeps me up to date on required maintenance. Always advises me of cost and when ve ALWAYS a smile, pleasant, courteous, friendly, and MOST IMPORTANT keeps me up to date on required maintenance. Always advises me of cost and when vehicle is ready. OUTSTANDING More
November 29, 2024
James Thomas serviced my 2006 Prius. There was a lot of work to be done, it was done in two days, and as far as I can tell three days later it was done well. There was a lot of work to be done, it was done in two days, and as far as I can tell three days later it was done well. More
Other Employees Tagged: Person who checked me out---5 stars
November 26, 2024
This my second Rav 4 I have purchased from Spitzer in the last 8 years and the service has always been outstanding and Deana Hicks was professional, and very knowledgeable and helpful in servicing my Rav 4. last 8 years and the service has always been outstanding and Deana Hicks was professional, and very knowledgeable and helpful in servicing my Rav 4. More
November 05, 2024
Very efficient. Done in a timely manner. Clean car when returned. Deanna Hicks does an excellent job at the front desk. Telling you the cost beforehand . Done in a timely manner. Clean car when returned. Deanna Hicks does an excellent job at the front desk. Telling you the cost beforehand . More
October 27, 2024
I always receive excellent service at Spitzers. Deana is awesome. Thank you Spitzers for taking such great care of me. The young lady that made my appointment was so pleasant. Deana is awesome. Thank you Spitzers for taking such great care of me. The young lady that made my appointment was so pleasant. More

