Deanna Parnell
Deanna Parnell at Jim Hudson Lexus

Deanna Parnell

Service Advisor - Lexus Certified

Jim Hudson Lexus

328 Killian Rd
Columbia, SC 29203

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5.0
60 Reviews
5.0

60 Reviews

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60 Reviews of Deanna Parnell

February 06, 2026

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Employee Rating

Deanna was and Is one of the best service advisors I’ve ever had the pleasure of dealing with. Her commitment to ensuring I had a wonderful experience while I was waiting on my car to be serviced. She cons More

by Mr Tee
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Recommend Dealer
Yes
Feb 06, 2026

Jim Hudson Lexus responded

Mr. Tee, thank you for sharing your praise of Deanna! We are thrilled that her communication and dedication left a lasting impression. We look forward to seeing you again at Jim Hudson Lexus of Columbia!

January 26, 2026

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I was at Jim Hudson for routine maintenance. Deanna provided a five star service experience. More

by michael.johnson301
Service Price Transparency
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Recommend Dealer
Yes
Jan 26, 2026

Jim Hudson Lexus responded

Thank you for the positive feedback! We're glad Deanna provided you with a five-star service experience during your recent routine maintenance visit at Jim Hudson Lexus of Columbia.

January 21, 2026

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Absolutely a top notch experience. Deanna always communicates and is timely with my services. Highly recommend her and Jim Hudson lexus. More

by Reg3878
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Recommend Dealer
Yes
Jan 21, 2026

Jim Hudson Lexus responded

It's great to hear that Deanna made your experience so seamless and timely! Thank you for choosing Jim Hudson Lexus of Columbia and for sharing your feedback. Safe travels!

January 11, 2026

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I worked with Deanna since I purchased my Lexus. She is very professional and very attentive to the service needs of my vehicle. She is nothing but First Class! More

by dmac7167
Service Price Transparency
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Recommend Dealer
Yes
Jan 12, 2026

Jim Hudson Lexus responded

Thank you for the review! We are so glad to hear that Deanna has taken such good care of you and your vehicle here at Jim Hudson Lexus of Columbia. We are grateful for your business and wish you many safe miles ahead!

January 09, 2026

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Competent professional service. Friendly service representative. Comfortable waiting area. Only negative is high labor rate, which keeps people away. More

by Earl.mcclure
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Recommend Dealer
Yes
Jan 09, 2026

Jim Hudson Lexus responded

Thank you, Earl, for sharing this feedback about our team. We'll take your comments into account as we work to improve, and we hope to see you again at Jim Hudson Lexus of Columbia!

January 03, 2026

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Deanna has always made sure we have the most beautiful experience while having our vehicles service. She does an outstanding job. More

by kjames6694
Service Price Transparency
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Recommend Dealer
Yes
Jan 06, 2026

Jim Hudson Lexus responded

We're so grateful for your feedback! It's wonderful to know Deanna consistently provides outstanding service experiences at Jim Hudson Lexus of Columbia. We truly value your business!

December 09, 2025

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Outstanding service from Jim Hudson Lexus, especially from customer service representative extraordinaire Deanna who sets the standard for personalized service and reliability, as well as professional se More

by gamecockmd
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Recommend Dealer
Yes
Dec 10, 2025

Jim Hudson Lexus responded

Thank you for choosing Jim Hudson Lexus of Columbia and for sharing your glowing review of Deanna and the team. We are grateful for your business and look forward to seeing you next time!

December 06, 2025

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Deanna is very professional and most helpful very attentive and knowledgeable in all aspects…… she understands the importance of customer service!! More

by Ljlittlejohn010
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Recommend Dealer
Yes
Dec 08, 2025

Jim Hudson Lexus responded

We're delighted to hear about your positive experience with Deanna! Thank you for choosing Jim Hudson Lexus of Columbia and for sharing your review. See you next time!

November 25, 2025

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Employee Rating

I was not on Thacker. While enroitto Florida someone removed 3 lug nuts. Deanna’s great. More

by Jackwhitelock086
Service Price Transparency
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Recommend Dealer
Yes
Nov 26, 2025

Jim Hudson Lexus responded

Jack, thanks for sharing your experience with Deanna and the Jim Hudson Lexus of Columbia team. See you next time!

October 17, 2025

Dealership Rating
Employee Rating

My experience with Deanna was great I rec her every time I need service she very respectful and take care of her customers I’m glad she on team at Jim Hudson Lexus More

by Nastyboy6711
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Tanner Carnes, Jared Goodman

Oct 20, 2025

Jim Hudson Lexus responded

We're thrilled to hear that Deanna consistently provides such attentive service! Thank you for choosing Jim Hudson Lexus of Columbia, we’ll be sure to pass along your kind words.

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