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Deanna Parnell

Overview Reviews (81) Inventory (212)

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Deanna Parnell

Deanna Parnell | Page 2

Service Advisor - Lexus Certified

Jim Hudson Lexus

328 Killian Rd
Columbia, SC 29203

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5.0

81 Reviews

Overview Reviews (81) Inventory (212)

5.0

81 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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81 Reviews of Deanna Parnell

June 26, 2026

Dealership Rating

Employee Rating

Large,very busy dealership. Clean and comfortable waiting area.Took a little longer than expected,but ok. Clean and comfortable waiting area.Took a little longer than expected,but ok. More

by dhdavis88

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jared Goodman

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Jun 29, 2026 -

Jim Hudson Lexus responded

It means a lot to hear you felt comfortable in our waiting area here at Jim Hudson Lexus of Columbia. We appreciate your patience and hope to work with you again in the future. Safe travels!

June 18, 2026

Dealership Rating

Employee Rating

Always a clean and friendly environment. Service is great along with a car wash. Snacks are a wonderful bonus! 😊 Service is great along with a car wash. Snacks are a wonderful bonus! 😊 More

by mhutch9152

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 18, 2026 -

Jim Hudson Lexus responded

We love to hear that cleanliness, friendliness, and extra perks like snacks and a car wash made such a positive impression on you. Thank you for choosing Jim Hudson Lexus of Columbia! See you next time!

June 14, 2026

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Employee Rating

Thank Deanna caring you will be my #1 one in my book for caring Thanks caring Thanks More

by Willielwalker

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 15, 2026 -

Jim Hudson Lexus responded

We are grateful to have earned your business, Willie. It's wonderful to hear you were in capable hands with Deanna. Thanks for taking the time to leave us a review! - The Jim Hudson Lexus of Columbia Team

June 01, 2026

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Employee Rating

Excellent in all areas. Service Dept, is highly professional and Customer Care is outstanding. Would recommend Jim Hudson Lexus Dealership highly! Service Dept, is highly professional and Customer Care is outstanding. Would recommend Jim Hudson Lexus Dealership highly! More

by joe.lavisky

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 02, 2026 -

Jim Hudson Lexus responded

Thank you for the wonderful review, Joe! We're pleased to hear our Service Department took such great care of you. We appreciate the recommendation and look forward to seeing you again here at Jim Hudson Lexus of Columbia! Safe travels!

May 20, 2026

Dealership Rating

Employee Rating

My experience at Jim Hudson Lexus was Great. The atmosphere was very pleasant. Deanna was Great. Jim Hudson Lexus is very Blessed to Have Deanna and Kyle on Their Team. The atmosphere was very pleasant. Deanna was Great. Jim Hudson Lexus is very Blessed to Have Deanna and Kyle on Their Team. More

by brunsonroger471585

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 21, 2026 -

Jim Hudson Lexus responded

Hearing this made our day! We're so glad you enjoyed working with Kyle, Deanna, and the team. We hope to welcome you back to Jim Hudson Lexus of Columbia next time!

May 05, 2026

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Employee Rating

The service dept. Really helped us out on our trip home from vacation. Out battery went bad while on vacation. So, we got a jump start that morning and made a detour Really helped us out on our trip home from vacation. Out battery went bad while on vacation. So, we got a jump start that morning and made a detour to this dealership on the way home for a battery replacement. They got us in and on our way! More

by LovemyLexus

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 05, 2026 -

Jim Hudson Lexus responded

We're glad we could assist you during your trip at Jim Hudson Lexus of Columbia. Safe travels, and we hope to see you in the future!

May 01, 2026

Dealership Rating

Employee Rating

Deanna is great and I always ask for her when I come into dealership. She takes good care of me. into dealership. She takes good care of me. More

by Mlibh

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 04, 2026 -

Jim Hudson Lexus responded

It's wonderful to hear Deanna took such great care of you! Thank you for sharing your experience at Jim Hudson Lexus of Columbia.

April 26, 2026

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Employee Rating

My experience here is always a pleasure. Greatly appreciate them and my service advisor, Deanna was great! Greatly appreciate them and my service advisor, Deanna was great! More

by mikehowell357

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 27, 2026 -

Jim Hudson Lexus responded

Thank you for your kind words! We’ll pass your appreciation along to Deanna and the rest of the team. See you next time at Jim Hudson Lexus of Columbia, Mike!

April 08, 2026

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Employee Rating

Good experience with my service appointment today. It took a little longer than expected but I overheard they were short on help. It took a little longer than expected but I overheard they were short on help. More

by donna.lawson68

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 08, 2026 -

Jim Hudson Lexus responded

Donna, we’re grateful for your patience and understanding. Thank you for choosing Jim Hudson Lexus of Columbia! We look forward to serving you again. Safe travels!

March 24, 2026

Dealership Rating

Employee Rating

Great service. Deanna is a very good service advisor.Best I've worked with in 20 yrs of having my car serviced at Jim Hudson Lexus. Deanna is a very good service advisor.Best I've worked with in 20 yrs of having my car serviced at Jim Hudson Lexus. More

by wdbourne2

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 25, 2026 -

Jim Hudson Lexus responded

Thank you for your kind words! We’re happy to hear Deanna provided you with top-notch service at Jim Hudson Lexus of Columbia, Inc. It’s been a pleasure serving you over the years!

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