Debbie Turner | Page 3

I was lied to by Maj. sales manager. Lied about interest rate. The finance also telling lies. Terrible… sales manager. Lied about interest rate. The finance also telling lies. Terrible… More

Report | Print

Amazing Store! Amazing People! They took great care of me, and I’d be happy to buy all of my Chevy products from them in the future. Amazing People! They took great care of me, and I’d be happy to buy all of my Chevy products from them in the future. More

Report | Print

We had to take my truck in for a recall. The customer service at this store is horrible. First off , they initially told me it would take 6 hours. It ended up being over night. I called and The customer service at this store is horrible. First off , they initially told me it would take 6 hours. It ended up being over night. I called and left messages and never heard back for 4 hours call again and they finally told me I could pick my car up at the end of day 2. When I came to return my loaner vehicle which I was lucky enough to get they were going to make me pay to fill up the vehicle which when they handed me the keys they mentioned nothing about filling up the truck with gas (not in paperwork either). When I mentioned they didn't even tell me the two receptionists started speaking to one another in another language behind the counter. Last when I get into my truck someone's used cold del taco cup was in my truck (left from one of the workers). I WILL NEVER RETURN TO THIS DEALERSHIP. More

Report | Print

They do a great job! I would like tech to communicate the end of the results on your vehicle. I would like tech to communicate the end of the results on your vehicle. More

Report | Print

Although I DID get my oil changed, pretty straight-forward, here's the other thing that happened on my 2-7-23 visit to Simpson. After being told that my deflating tire could not be patched straight-forward, here's the other thing that happened on my 2-7-23 visit to Simpson. After being told that my deflating tire could not be patched here, they proceeded to rotate the BAD tire from the back to the front, putting me in a situation where my tire could have BLOWN out on the highway! I had to pump it up just to get to the dealership this morning!!!!! They also recommended to me a place around the corner, and when I arrived they told me it would be AT LEAST 3 hours before they could even look at it. So guess WHERE I wound up? WALMART!, YES< WALMART! They looked at the tire and told me it could not be fixed as the metal object in it was OVER AN INCH WIDE! I wound up buying tires at Walmart. They took me in RIGHT AWAY!!! My tire had been deflating the entire time!!! RECAP: SIMPSON sent me on my way with a DANGEROUS situation putting a bad tire on the FRONT of my car! At Least offering to change the bad one for the spare, would have been the DECENT thing to do! More

Report | Print

Purchased new Chevy Duramax and staff was extremely professional, polite, and knowledgeable. Totally painless experience with a great price, no tricks, and fast in and out. Highly recommend Randy and professional, polite, and knowledgeable. Totally painless experience with a great price, no tricks, and fast in and out. Highly recommend Randy and the entire staff. More

Report | Print

I liked working with James. However, I don't think I need the recommended extras. However, I don't think I need the recommended extras. More

Report | Print

Excellent service. Really like the ability to pay online, and minimize my time there when it's time to pick up the vehicle. online, and minimize my time there when it's time to pick up the vehicle. More

Report | Print

Great service from Colin. He was very knowledgeable and friendly. I would highly recommend Colin to anyone going to Simpson Chevrolet. friendly. I would highly recommend Colin to anyone going to Simpson Chevrolet. More

Report | Print

Alex is Very helpful and friendly.He makes me feel like Alex is Very helpful and friendly. He makes me feel like home and I think I found me a new friend. Alex is Very helpful and friendly. He makes me feel like home and I think I found me a new friend. More

Report | Print