Debbie Wilson | Page 11

Sovann is the definition of professional. She answers all questions and gives me the best feedback on any of the problems I’m having with my car. All with a smile! It’s why I keep coming back She answers all questions and gives me the best feedback on any of the problems I’m having with my car. All with a smile! It’s why I keep coming back to here at BMW of Arlington. Thank you for your outstanding service Sovann! More

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Thar manager finally took care of me thanks to him , Angel i believe, I went up to hem maybe e hours later and the guy who check me in maybe from Puerto forgot to give me info to a service adviser, boa Angel i believe, I went up to hem maybe e hours later and the guy who check me in maybe from Puerto forgot to give me info to a service adviser, boat however the manager took care of me and appolize and admit someone drop the ball I waited 3.5 hours for a simple oil change , again the manage took care of me after he got the facts straight and admitted to me what happen , that's the kind of manager you need of staff someone that's good customer base and can make things happen .thank you manager the one on Lamar st on Feb 14,2025 around 1230 pm .... More

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Great customer service. BMW emergency was on point the minute I call . Send a tow truck right away.to my rescue BMW emergency was on point the minute I call . Send a tow truck right away.to my rescue More

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The dealer as named ‘Ty Rivers’ is the best dealer for me and a ability man. He sincerely contacted me for collect the options what I want accurately and get the approval of auto finance even my credit stat and a ability man. He sincerely contacted me for collect the options what I want accurately and get the approval of auto finance even my credit status is insufficient. More

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My wife and I shopped at three BMW dealerships in DFW. Only one got our business and that was BMW of Arlington. The reason was the client advisor or salesman, Mr. Carter Selby. Carter knows the process, l Only one got our business and that was BMW of Arlington. The reason was the client advisor or salesman, Mr. Carter Selby. Carter knows the process, listens to the customer, knows his product, and just knows how to get it done. I own my own commercial real estate company and been in business 43 years. I know how to sell and treat customers. Carter gets it, but the other BMW dealerships are a waste of time with horrible, clueless sales people breaking every fundamental sales rule. Carter and BMW of Arlington will listen to you carefully and get the deal you want and need and will just make it happen! My bride of 43 years got car of her dreams and we got a great deal on top of that! If you want BMW, you now know where to go and who to talk to! More

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The guy helping me was knowledgeable answered all of my questions, explained the after work when my Beamer was completed. Over all I will return at a reasonable price and or coupons distributed questions, explained the after work when my Beamer was completed. Over all I will return at a reasonable price and or coupons distributed More

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Professional, straight to the point. I had no issues start to finish with getting my car serviced. I had no issues start to finish with getting my car serviced. More

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They were asked let down the back middle headrest that was stuck, instead they broke the headrest behind the driver’s seat. Threw the broken parts on my backseat and sent me a bill for over $600. I went t was stuck, instead they broke the headrest behind the driver’s seat. Threw the broken parts on my backseat and sent me a bill for over $600. I went they they stuck the broken part back on the headrest and left it. More

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Great service overall will comeback Everything was good and fair,, will recommend to My friends and fair,, will recommend to My friends More

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BMW Arlington is quick and reliable. I can depend on them for any of my car needs! Thank you! I can depend on them for any of my car needs! Thank you! More

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