Debbie Wilson | Page 12

I give the highest possible rating to BMW of Arlington for their attention to detail and focus on the customer. The service department has consistently addressed all of my concerns are over the past five for their attention to detail and focus on the customer. The service department has consistently addressed all of my concerns are over the past five years. I am especially impressed with Chad, the service representative who has lead The team during my most recent visits. Chad has a unique ability to make the customer feel as though they are the most important person in the room even when things seem to be getting busy. He is very knowledgeable with the BMW products and processes. I recommend him for a promotion should the opportunity come up. More

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Excellent service. Very efficient and courteous. Excellent pricing. Will bring my car here for service again. Very efficient and courteous. Excellent pricing. Will bring my car here for service again. More

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Excellent customer service. Chad was AWESOME and always pit the customers needs first and farmost. Chad was AWESOME and always pit the customers needs first and farmost. More

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Rene was great, service is unmatched! ! We also bought a used car while we were there and Ty was wonderful. We'll certainly be buying our BMWs from this dealership in the future because ! We also bought a used car while we were there and Ty was wonderful. We'll certainly be buying our BMWs from this dealership in the future because of the excellent service we received. More

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Great service, prompt and friendly. Would recommend highly to anyone for fast reliable service in DFW. Would recommend highly to anyone for fast reliable service in DFW. More

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Came in, everything are ready, talked Rene, he is very good advisor. After oil change and all points inspection, he recommended me what I have to do that my car had 1 failed. good advisor. After oil change and all points inspection, he recommended me what I have to do that my car had 1 failed. More

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Exceptional service from start to finish! The team at BMW of Arlington went above and beyond. From the moment I walked in, I was greeted with professionalism and genuine care. If you’re looki The team at BMW of Arlington went above and beyond. From the moment I walked in, I was greeted with professionalism and genuine care. If you’re looking for a dealership that truly values its customers, I highly recommend BMW of Arlington. More

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Sovann is the definition of professional. She answers all questions and gives me the best feedback on any of the problems I’m having with my car. All with a smile! It’s why I keep coming back She answers all questions and gives me the best feedback on any of the problems I’m having with my car. All with a smile! It’s why I keep coming back to here at BMW of Arlington. Thank you for your outstanding service Sovann! More

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Thar manager finally took care of me thanks to him , Angel i believe, I went up to hem maybe e hours later and the guy who check me in maybe from Puerto forgot to give me info to a service adviser, boa Angel i believe, I went up to hem maybe e hours later and the guy who check me in maybe from Puerto forgot to give me info to a service adviser, boat however the manager took care of me and appolize and admit someone drop the ball I waited 3.5 hours for a simple oil change , again the manage took care of me after he got the facts straight and admitted to me what happen , that's the kind of manager you need of staff someone that's good customer base and can make things happen .thank you manager the one on Lamar st on Feb 14,2025 around 1230 pm .... More

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Great customer service. BMW emergency was on point the minute I call . Send a tow truck right away.to my rescue BMW emergency was on point the minute I call . Send a tow truck right away.to my rescue More

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